Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Average customer rating
3.7
(463 Reviews)
Rating breakdown 463 reviews
5 Stars
248
4 Stars
45
3 Stars
49
2 Stars
47
1 Star
74
67%of customers recommend this product.
(
233 out of
349)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Posted by: angie
Gender:Female
Verified Purchase:Yes
i haven’t had it long enough given the first one right out of the box didn’t work, i did get a replacement and have used it one time. i’m impressed with how quick it dries my hair and the curling attachment works well.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 26, 2026
Thank you for sharing your experience. We’re sorry your first Dyson Airwrap i.d. multi-styler and dryer Straight+Wavy had an issue out of the box, but glad we could arrange a replacement promptly. It’s great to hear you’re impressed by how quickly it dries your hair and that the curling attachment is working well. If you have any questions or need styling tips as you continue to use your Airwrap, our support team is here to help. We appreciate your feedback and look forward to hearing how your experience develops.
Written by a customer while visiting Dyson
Posted by: De Lar
Gender:Female
Verified Purchase:Yes
Round brush way too small. I have a lot of hair. Tooke me 3 times as long to dry my hair.
. I did like the weight.
Other attachments were too difficultly to use. I would have kept it if the hair dryer was amazing but it was not worth the price.
. I did like the weight.
Other attachments were too difficultly to use. I would have kept it if the hair dryer was amazing but it was not worth the price.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 28, 2026
Hello, thank you very much for sharing your experience with us. We are truly sorry to hear that your Dyson Airwrap i.d didn’t meet your expectations, especially with the round brush being too small and the attachments feeling difficult to use. We understand how disappointing it must be when drying takes much longer, especially with a lot of hair, and when the hair dryer didn’t deliver the results you hoped for. Please rest assured, we’re here to support you. If you would like further help or advice, our Dyson live chat or phone support teams are ready to assist you in detail and discuss possible solutions. Thank you again for your feedback and for considering Dyson. Your experience matters to us, and we are committed to helping you.
Written by a customer while visiting Dyson
Posted by: Unhappy
Gender:Female
Verified Purchase:Yes
If I could leave zero stars I would. I have given it a couple weeks and now it keeps shutting off and is unable to turn back on for several min if at all. I will be returning. It was also missing several pieces.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, March 2, 2026
Thank you for sharing your feedback. We truly appreciate you taking the time to review your Dyson and are grateful for your honest comments. We understand how important it is for your styling tool to be reliable and complete, and we want to ensure you have the best experience possible. If you are happy to reach out, our chat or voice support team is ready to assist you with any concerns or missing pieces. Your satisfaction is important to us, and we are dedicated to finding solutions that work for you. Thank you again for your review, and please let us know how we can help make your experience even better.
Written by a customer while visiting Dyson
Posted by: Kirtana
Gender:Female
Verified Purchase:Yes
I bought this about a month ago and really like the various attachments to achieve different hairstyles. The learning curve is a little steep when compared to a regular blow dryer/curling iron/hair straightener. It would be helpful to have more tutorials on the basics of each attachment (rather than hairstyles) so you know how to best use each one.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 2, 2026
Hello Kirtana, thank you for sharing your thoughts. We're glad you're enjoying the attachments and their versatility. We appreciate your feedback about the learning curve and the need for more tutorials on the basics of each attachment. For personalized assistance, feel free to connect with us via Live Chat at http://ms.spr.ly/6420Qdvb8 or call our support team at 866-693-9766.
Written by a customer while visiting Dyson
Posted by: Myreview
Gender:Female
Verified Purchase:Yes
I can’t get the curlers to wrap my hair around them. The brush adapters take to long to dry hair . I assumed the one straightening adapter sm how trapped you hair to sort of iron it , it does not. The blow dryer part works fine. Disappointed in the product especially for price
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, March 3, 2026
Hello there, thank you for sharing your experience. We’re sorry to hear the curlers aren’t wrapping your hair as expected and that the brush adapters take too long to dry. We understand how disappointing this can be, especially with the straightening attachment not working as you hoped. Your feedback helps us improve, and we appreciate you taking the time to let us know. If you need assistance or guidance with your product, please contact us by phone at 1-866-693-9766 or through Live Chat at http://ms.spr.ly/6422QeT3G . We're here to help.
Written by a customer while visiting Dyson
Posted by: Kjoy
Gender:Female
Verified Purchase:Yes
This customer did not provide a text review.
Response from DysonBy Dyson Customer Service, March 8, 2026
Thank you so much for your kind and positive feedback. It truly means a lot! We deeply appreciate the time you took to share your feedback, and we want to assure you that your input is valued and will be kept in mind moving forward. Your encouragement motivates us to continue providing the best support we can, and we are grateful for the trust you place in us.
Written by a customer while visiting Dyson
Posted by: Jewlz
Gender:Female
Verified Purchase:Yes
It does a great job getting my hair dry but the curl does not last more than an hour. It is easy to use and I like the device but I do not believe it is worth the price.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, March 7, 2026
Hi there, thank you for sharing your feedback. We’re sorry to hear that while you enjoy the performance of drying your hair, the curl longevity and overall value haven’t met your expectations. Please reach out to us via private message so we can assist you further and work on providing you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Cook67
Gender:Female
Verified Purchase:Yes
I love the quickness of the dryer on the air wrap and the styling of the large wand. The small wand doesn’t work well on the left side and only grabs very little hair. The styling brush works well if I barely want a wave. I Kerri watching videos to see if I am doing something wrong but I can’t tell if it’s me or the product.
Response from DysonBy Dyson Customer Service, March 28, 2026
Hello there, and thank you for your feedback. We're glad you like the speed of the Dyson Airwrap Dryer attachment, and we're sorry to hear that the small wand on the left side only grabs very little hair. If you have any questions or need assistance, please contact us via live chat or phone. Your satisfaction is important to us, and we are committed to assisting you in getting the most out of your cleaning solutions.
Written by a customer while visiting Dyson