Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Average customer rating
3.7
(463 Reviews)
Rating breakdown 463 reviews
5 Stars
248
4 Stars
45
3 Stars
49
2 Stars
47
1 Star
74
67%of customers recommend this product.
(
233 out of
349)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Posted by: Bridgette
Gender:Female
Verified Purchase:Yes
I love the styler. My curls stay all day and even the next day. Highly recommend!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 12, 2026
Thank you for sharing your review! We're thrilled to hear you love the Dyson styler and that your curls last beautifully all day and into the next. Your recommendation means so much to us, and we're delighted our technology is helping you achieve the results you want. Thanks again for your feedback. It inspires us to keep innovating for your styling routine!
Written by a customer while visiting Dyson
Posted by: None
Verified Purchase:Yes
This is a wonderful gift for my daughter ❤️!! She will really enjoy styling her hair.
Response from DysonBy Dyson Customer Service, April 28, 2026
What a thoughtful gift! We are so happy to hear it’s making your daughter’s morning routine easier and more fun. We can't wait for her to enjoy all those beautiful styles!
Written by a customer while visiting Dyson
Posted by: KatK
Gender:Female
Verified Purchase:Yes
Love it! My hair looks and feels healthy! Easy to use! Best money spent!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 14, 2026
Thank you so much for sharing this. We love hearing that your hair feels healthy and that you’re enjoying your Dyson styling experience. It means a lot to us that you feel it was money well spent.
Written by a customer while visiting Dyson
Posted by: Kimmy
Gender:Female
Verified Purchase:Yes
Maybe I need more practice but it doesn’t give my hair any volume, doesn’t hold a curl, difficulty with styling. My hair is more flat now and has way more frizz and looks like I haven’t brushed it in days. Wouldn’t recommend.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, May 12, 2026
We appreciate you sharing your honest experience, and we’re sorry the product hasn’t been performing the way it should for your hair. If you’d like help troubleshooting or exploring what might be causing the issue, our live chat and phone support teams are ready to assist.
Written by a customer while visiting Dyson
Posted by: Jules
Gender:Female
Verified Purchase:Yes
My first use-I was speechless 🫢 in a good way! So easy to go from damp to smooth blowout!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, May 13, 2026
Thank you so much for your wonderful feedback! We are absolutely thrilled to hear that you are loving how easily your new machine transforms your hair from damp to a smooth blowout. We truly appreciate your input and assure you that we remain committed to delivering the exceptional performance and quality you expect from us.
Written by a customer while visiting Dyson
Posted by: Me100
Gender:Female
Verified Purchase:Yes
I find the app very confusing and unhelpful. It should not be this hard to use a product.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, May 13, 2026
Thank you for your feedback. We appreciate your time and sincerely apologise for the frustration caused by our application. We want using our products to be effortless and are actively working to improve the experience. If you face issues, please connect with us via live chat at Dyson Support or call 866-693-9766. Our team is available Monday to Friday (8:00 AM–8:00 PM CST) and Saturday (9:00 AM–6:00 PM CST).
Written by a customer while visiting Dyson
Posted by: Rob10
Gender:Female
Verified Purchase:Yes
I’ve only used it twice but so far I like it. It’s light weight and easy to use.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, May 19, 2026
Thank you so much for sharing your positive feedback, as we truly appreciate your valuable input. We are absolutely glad to hear that you are enjoying your new machine and finding it lightweight and easy to use even after just a couple of uses. Please be assured that we are committed to providing you with the best experience possible, and we look forward to your vacuum continuing to deliver great performance for a long time to come.
Written by a customer while visiting Dyson
Posted by: Not working properly
Gender:Female
Verified Purchase:Yes
I received this May 11 for my bday. The bluetooth did not work. I have called twice and both times I was promised for someone to be calling me to help. Still have not heard from anyone. Very dissappointed.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, May 18, 2026
We are sorry for the inconvenience and the delay in our response. We understand how challenging it is that your birthday gift isn’t working as expected. Please reach out to our Live Chat or Call Support teams immediately, our agents are ready to troubleshoot the Bluetooth issue or arrange a replacement on the spot. We are committed to resolving this for you right away.
Written by a customer while visiting Dyson