Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Average customer rating
3.7
(463 Reviews)
Rating breakdown 463 reviews
5 Stars
248
4 Stars
45
3 Stars
49
2 Stars
47
1 Star
74
67%of customers recommend this product.
(
233 out of
349)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Posted by: Nanajo
Gender:Female
Verified Purchase:Yes
I am in total awe of this product!! The attachments especially the curling ones are nothing short than magic!! Curling irons were always difficult for me but now every day I have a head of tousled curls with compliments from everyone!! Thank you!!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 26, 2026
Hi there, thank you so much for your glowing review! We’re thrilled to hear that you’re loving your Dyson and that our curling attachments have made styling quick, easy, and fun for you. It’s fantastic to know you’re turning heads with those tousled curls, exactly the kind of magic we aim for! We appreciate you sharing your experience and for being part of the Dyson community. Your feedback inspires us to keep innovating and delivering great results every day.
Written by a customer while visiting Dyson
Posted by: laura
Gender:Female
Verified Purchase:Yes
Great for styling, not so good for drying. It leaves my hair with a lot of frizz and it also takes forever to dry.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 26, 2026
Thank you so much for sharing your feedback and three-star rating. It means a lot to us that you took the time to describe your experience with your Dyson styler. We hear you on the challenges with frizz and drying time, and appreciate your openness about what works well for styling and where you feel things could be improved. We’re here to help you get the best possible results, and our support team would love the opportunity to assist further. If you’re happy to connect, please reach out to us via live chat or call support, your satisfaction is our priority, and we’re committed to making your styling experience smoother and more enjoyable. Thank you again for your valuable input!
Written by a customer while visiting Dyson
Posted by: Heather
Gender:Female
Verified Purchase:Yes
The dryer starting winding down and then stops completely while trying to use the curling wand. I’m very disappointed
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 28, 2026
Hello, thank you very much for sharing your experience with us. We are truly sorry to hear that your Dyson Airwrap i.d. multi-styler and dryer Straight + Wavy is winding down and stopping during use with the curling wand. We completely understand how frustrating and disappointing this must be, especially when you’re expecting reliable performance. Please know that we’re here to support you, and our team is ready to help resolve this issue as quickly as possible. We kindly encourage you to reach out to us via Dyson live chat or phone support, where our experts can look into the problem in detail and guide you through the steps to get your Airwrap working as it should. Thank you again for bringing this to our attention and for choosing Dyson. Your satisfaction is important to us, and we’re committed to getting you the support you need.
Written by a customer while visiting Dyson
Posted by: Jayc
Verified Purchase:Yes
The Dyson Airwrap i.d. delivers a very elevated styling experience. From the thoughtfully designed attachments to the overall build quality, everything feels intentional and well engineered. Switching between tools is seamless, and the design supports both straight and softly waved styles without feeling cumbersome.
Performance is excellent. It dries and styles efficiently while remaining gentle on the hair, leaving a smooth, polished finish. The technology behind the airflow is clearly sophisticated and makes everyday styling feel more controlled and consistent.
Versatility is one of its strongest qualities, though there is a brief learning curve to fully understand each attachment’s potential. With a bit of practice, the results are reliable and refined.
Overall, it’s a high-quality, premium styling tool that performs beautifully. I’m very pleased with the results and feel it earns a strong four-star rating.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 6, 2026
Thank you for sharing your feedback. We are delighted to hear that the Dyson Airwrap i.d. is delivering an elevated styling experience and that you appreciate the thoughtfully designed attachments and overall build quality. Making tool changes seamless and supporting different styles, straight or soft waves, reflects our commitment to both versatility and ease of use. Your experience reinforces our dedication to engineering innovative tools that help you style with confidence and convenience. If you ever have questions about styling techniques or making the most of your Airwrap i.d., our chat or voice support team is always ready to help. Your satisfaction matters to us, and we appreciate you taking the time to share your thoughts. Thank you again for your feedback.
Written by a customer while visiting Dyson
Posted by: Ashley
Gender:Female
Verified Purchase:Yes
I’ve had this for one week, I am beyond thrilled with the ability to do so many things and the girls that lasted for three days. I do have to utilize touchups, but I also use extensions in my hair, which do not hold the curl as well. I absolutely adore the curls in the way it steals my hair. This is my ultimate favorite product, hands down.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 9, 2026
Hi there, thank you so much for taking the time to share your wonderful feedback! We’re thrilled to hear that you’re loving your new styling tool and that it’s helping you achieve such beautiful, long‑lasting curls even with extensions. It’s great to know it’s become one of your favorite products, and we truly appreciate you highlighting its versatility and performance. Your experience means a lot to us, and we’re delighted that your Dyson is making your styling routine easier and more enjoyable.
Written by a customer while visiting Dyson
Posted by: hailey
Verified Purchase:Yes
i had the original air wrap and i loved it, i was looking for an upgrade and figured a newer one was in order. the communication wasn’t the best for spending 500+ on a product , upon arrival the handle pieces have a gap in between where they are connected and using a firm grip the device you can feel it move like its a cheaper plastic. where as the original air wrap feels more expensive and better in the hand, for all the marketing done for this product its a rather disappointing turnout
Response from DysonBy Dyson Customer Service, February 9, 2026
Hi there, thank you for taking the time to share your thoughts with us. We’re sorry to hear that your experience with the newer Airwrap hasn’t matched the quality you enjoyed with your original one, especially regarding the handle fit and overall feel. We truly appreciate your feedback, as it helps us continue improving our products. We’d really value the opportunity to look into this further and help make things right for you. If you’re open to it, please reach out to our live chat or call support team, our Dyson experts will be ready to assist you directly. Your satisfaction is important to us, and we’re committed to helping you get the best experience from your styling tools. Thank you again for sharing your review.
Written by a customer while visiting Dyson
Posted by: Mighty Mouse
Verified Purchase:Yes
Getting used to drying m hair in half the time and having it look styled and ready to go.. i have naturally wavy hair and this dryer is absolutely a game changer for me. The attachments and curling wands give me options on styling.
Response from DysonBy Dyson Customer Service, February 10, 2026
Thank you so much for sharing your experience! We love hearing that drying your wavy hair in half the time, and with style, has made such a difference for you. It's fantastic that the attachments and curling wands are helping you create the looks you want. Your feedback means a lot to us, and we're thrilled to be part of your daily routine. Thanks for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: Ann-Marie
Gender:Female
Verified Purchase:Yes
I have been wanting the Dyson Airwrap since forever it feels like, so when I saw that it was on sale, I bit the bullet and purchased it. And oh my goodness I am so happy that I did!! Styling my hair has never been this easy!! This tool does everything, and leaves my hair silky, shiny, and smooth. I have fine hair, and this makes my curls last for 3 days, and in the morning I am able to restyle my bangs in ten seconds with the role brush attachment. Tens across the board!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 11, 2026
Thank you so much for sharing your experience with the Dyson Airwrap! We’re thrilled to hear how much you’re enjoying it and that it’s making styling effortless while keeping your hair silky and smooth. Your feedback about how well it works on fine hair and how long your curls last is incredibly valuable, and we’ve taken note of it. We truly appreciate you taking the time to let us know, and we’re glad the Airwrap has lived up to your expectations. Thanks again for your thoughtful review!
Written by a customer while visiting Dyson