Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Average customer rating
3.7
(463 Reviews)
Rating breakdown 463 reviews
5 Stars
248
4 Stars
45
3 Stars
49
2 Stars
47
1 Star
74
67%of customers recommend this product.
(
233 out of
349)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Posted by: Ajplumley
Gender:Female
Verified Purchase:Yes
I absolutely LOVE my Dyson!!! My hair looks so healthy, and people think I have gotten extensions. It is so easy to use and super quick for fixing my hair! Go grab one asap!
Response from DysonBy Dyson Customer Service, January 22, 2026
Hi there! Your excitement is contagious thank you for sharing! We love hearing your Dyson is making your hair look so good, people think you’ve got extensions. If you ever want styling tips or have questions, our team’s here to help by chat or phone.
Written by a customer while visiting Dyson
Posted by: Ava24
Verified Purchase:Yes
I got this for Christmas best Christmas present ever. I’m in love with it. My hair is healthy now.
Response from DysonBy Dyson Customer Service, January 23, 2026
Hello, thank you for sharing your feedback. We’re thrilled to hear that the Dyson Airwrap i.d. multi-styler and dryer has been such a great addition to your hair care routine, and especially that it made your Christmas so memorable. Knowing your hair feels healthier, and you're loving your results means a lot to us. At Dyson, we focus on creating styling tools that protect hair health while delivering effortless results, so your experience reflects exactly what we aim to achieve. If you have any questions or need styling tips, our chat and voice support teams are here to help. Thank you again for your feedback.
Written by a customer while visiting Dyson
Posted by: BellZ
Verified Purchase:Yes
Love the Dyson Airwrap. There is a steep learning curve but once I figured it out it is great. The app is very helpful.
Response from DysonBy Dyson Customer Service, January 22, 2026
Hi there, thank you so much for sharing your experience with the Dyson Airwrap! We’re delighted to hear you’re loving it and that the app has helped you master the styling process. Your feedback inspires us to keep designing tools that are both innovative and intuitive. We appreciate you taking the time to leave a review and being part of the Dyson community!
Written by a customer while visiting Dyson
Posted by: Grandma×3
Verified Purchase:Yes
I bought this a month ago and I'm in love with the Dyson ID. I'm 56 and never done alot with my hair. This is so easy with a little practice. I do believe Dyson could have better videos but I just went to YouTube. Again love it and people are like love your hair, plus it lasts days for me.
Response from DysonBy Dyson Customer Service, January 24, 2026
Thank you so much for your kind words and for sharing your experience; we truly appreciate your feedback! We’re delighted to hear how much you’re enjoying your Dyson ID and how easy you’ve found it to use, even with little styling experience. It’s fantastic to know you’re getting great results and receiving compliments on your hair. We appreciate your suggestion about our videos and will keep it in mind as we aim to make every part of the Dyson experience as smooth as possible. Thanks again for your input, and if you ever need assistance, we’re here to help.
Written by a customer while visiting Dyson
Posted by: bev27
Gender:Female
Verified Purchase:Yes
I like my new hair dryer, but haven’t mastered all the tools, especially the straightener and don’t find the video tutorials that helpful. May just be me, but it seems awkward to use. I also miss the shot of cold air by pushing the start button up. It is a bit quieter which I’m really glad about.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 23, 2026
Hi there, thank you for sharing your feedback. We're delighted to hear you’re enjoying your new hair dryer, especially the quieter performance, many users appreciate that feature. We understand that mastering the styling tools can take some practice, and we’re sorry to hear the video tutorials haven’t been as helpful as you’d like. If you’d like extra support with styling tips or have questions about features like the cold air shot, please connect with us on live chat or call, so we can offer tailored guidance for your needs. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Hfs716
Verified Purchase:Yes
I bought this about one month ago. I have only used dryer and round brush attachments. I am pleased with them. The brush does not pull out or break my hair. I only gave four stars because I have not used curling attachments. Will update later.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 23, 2026
Thank you for sharing your feedback; we're glad to hear you're enjoying the dryer and round brush attachments, especially that the brush is gentle on your hair and doesn't cause breakage. We appreciate your honest review and understand that you haven't tried the curling attachments yet; we look forward to your update. For any performance issues, please contact us via live chat or call, and our agents will be happy to assist you. Thank you again for your input and for choosing Dyson.
Written by a customer while visiting Dyson
Posted by: Frizzy girl
Gender:Female
Verified Purchase:Yes
I bought the Dyson straightener and loved it so much I bought the air wave. I’m sending airwave back. Product is excellent but airwave doesn’t work for really frizzy hair because it’s impossible to have flat hair at the roots. So even though the curl works the overall look doesn’t work. The Dyson group was really gracious in offering me an immediate return label and full refund. I highly recommend the blow dryer for really curly hair and air wave for straighter hair
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 25, 2026
Hi, thank you so much for sharing your experience with us, and we truly appreciate the positive feedback. We’re glad to hear how much you’ve enjoyed your Dyson straightener and that our team was able to assist you quickly with your Airwrap return. Your insight about how the tools work with different hair types is incredibly valuable, and we’re grateful you took the time to share it. Thank you again for your input, and we’re always here if you need anything in the future.
Written by a customer while visiting Dyson
Posted by: RBKI
Gender:Female
Verified Purchase:Yes
My hair is stick straight, fine and doesn't hold a curl. I have pretty waves now. Love this. East and fast to boot!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 26, 2026
Hello, thank you for sharing your experience. We’re delighted to hear that the Dyson Airwrap i.d. is helping you achieve beautiful waves, even with stick-straight, fine hair that typically doesn’t hold a curl. Quick, easy styling that delivers real results is exactly what we aim for. At Dyson, we combine advanced technology with user-focused design to make hairstyling effortless and enjoyable for all hair types. Your feedback reassures us that we’re delivering on our mission. If you have any questions or would like styling tips in the future, our chat and voice support teams are always here to help. Thanks again for letting us know, it means a lot.
Written by a customer while visiting Dyson