Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Average customer rating
3.7
(463 Reviews)
Rating breakdown 463 reviews
5 Stars
248
4 Stars
45
3 Stars
49
2 Stars
47
1 Star
74
67%of customers recommend this product.
(
233 out of
349)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Posted by: Dee Beyduz
Gender:Female
Verified Purchase:Yes
Every thing is well thought. It doesn’t take more than 5-7 mins to do my hair. Its worth the money.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 20, 2026
Thank you for taking the time to share your positive review. We are delighted to hear that your Dyson makes hair styling efficient and achieves impressive results in just minutes. Feedback like yours affirms our commitment to thoughtful design and engineering. If you ever have any questions or require support, please do not hesitate to reach out. We appreciate your trust in Dyson and value you as a customer.
Written by a customer while visiting Dyson
Posted by: Bobyy
Gender:Female
Verified Purchase:Yes
Good, still pricey for the result and the app sucks
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 22, 2026
Hello Boby, thank you for your honest feedback. We’re glad to hear your Dyson is working well, but we understand concerns about price and your difficulties with the app. If you need any help or have questions, please reach out to us via live chat (http://ms.spr.ly/6423Q8qpN) or call support at 866-693-9766. We’re here to help and want to make sure you get the most from your Dyson experience.
Written by a customer while visiting Dyson
Posted by: vready80
Gender:Female
Verified Purchase:Yes
Got the Dyson as a gift and it is fantastic! I love how easy it is to use and obtain a style I like. The curl ID lets me know exactly how long to hold the curl and the curls stay! Even with two days and having my hair pulled up, my curls lasted and I hardly used any hair products. The brush attachment doesn't straighten as well as a flat iron but it still does a great job. Love love love!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 21, 2026
Hi there, thank you for sharing your experience! It’s wonderful to hear how much you love using your new Dyson, and that the Curl ID feature is making styling so much easier. If you’d like tips for even smoother results with the brush attachment or if you have any questions, our live chat and call teams are always just a moment away.
Written by a customer while visiting Dyson
Posted by: Amr2
Gender:Female
Verified Purchase:Yes
After the uses, I found my hair is getting more brittle and dry than my regular dryer. So disappointed and such a large expense
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 22, 2026
Thank you for sharing your honest feedback; we appreciate you taking the time to let us know about your experience. We're sorry to hear that your hair feels more brittle and dry after using the product, which was disappointing, especially given the investment. For any performance issues, we encourage you to reach out to us via live chat or call, where our agents will be happy to assist you. Your input is important to us, and thank you again for bringing this to our attention.
Written by a customer while visiting Dyson
Posted by: Sue’s
Gender:Female
Verified Purchase:Yes
I received this as a gift and have short hair. Haven’t figured out how it could possibly be of any use to me. Sue
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 22, 2026
Hello there, thank you for reaching out. We understand your situation, receiving a Dyson haircare machine can feel unexpected if you have short hair. Many of our haircare tools are versatile, and can be used for styling, smoothing, or adding volume, even to shorter styles. If you’d like tips on how to get the most out of your gift or have questions about attachments and techniques, please connect with us via live chat (http://ms.spr.ly/6423Q8qQX) or call support at 866-693-9766. We’re here to help you discover what your Dyson can do for you!
Written by a customer while visiting Dyson
Posted by: Jacqueline
Gender:Female
Verified Purchase:Yes
I absolutely LOOOOOVE my Dyson and all the attachments! I have very long, think hair - game changer! Worthe money.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 22, 2026
Hi there! This made our day thanks so much for sharing your excitement! We know long, thick hair can put any machine to the test, so it’s brilliant to hear your Dyson is proving to be a game changer. If you ever want tips on getting even more from your attachments, just reach out we love to help.
Written by a customer while visiting Dyson
Posted by: SDBecky79
Gender:Female
Verified Purchase:Yes
I bought this for my daughter (18) and she loves it! It was easy for her to learn to use and the results are stunning.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 22, 2026
Stories about families sharing Dyson products always bring a smile. It’s wonderful your daughter found it easy to use, and even better that she’s thrilled with how well it works. Knowing we’ve made cleaning easier for a new generation is incredibly rewarding for our team.
Written by a customer while visiting Dyson
Posted by: EDITH
Gender:Female
Verified Purchase:Yes
JUST GOT MY DYSON,SO EXCITED !!! USED FOR COUPLE OF TIMES AND LOVE IT , NEED TO GET USED TO ALL ATTACHMENTS
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 22, 2026
Thank you for your enthusiastic review and for choosing Dyson! We’re thrilled to hear how excited you are to start using your new machine, and it’s fantastic that you’re already enjoying it after just a few uses. Getting to know all the attachments can be a fun part of the journey, each one is designed to help you get the best results. If you ever want tips or have questions about any of the tools, we’re here to support you. Happy cleaning, and welcome to the Dyson family!
Written by a customer while visiting Dyson