Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Average customer rating
3.7
(463 Reviews)
Rating breakdown 463 reviews
5 Stars
248
4 Stars
45
3 Stars
49
2 Stars
47
1 Star
74
67%of customers recommend this product.
(
233 out of
349)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Posted by: Leels
Verified Purchase:Yes
This is the best tool I have ever used, so easy to learn, provides instant volume and soft styling. Worth every penny. for my very fine and straight hair. Presets are a game changer. Great technology!
Response from DysonBy Dyson Customer Service, April 22, 2026
Thank you for this fantastic review. We’re delighted that the tool has been such a great fit for your fine, straight hair and that the presets are helping you get the results you want with ease. It’s wonderful to hear it’s been worth the investment for you.
Written by a customer while visiting Dyson
Customer Rating
5
The only hair tool you will ever need!
on September 16, 2024
Posted by: Calleeh
Gender:Female
[This review was collected as part of a promotion.] I have been using the Dyson Airwrap styler for years so I was so excited to try Dyson’s new Airwrap I.d. Multi-Styler and Dryer for straight and wavy hair. I have medium length wavy and frizzy hair so these new attachments are perfect for me. I start off using the blow dry attachment to roughly dry my hair, then I use the round brush to create the style I want, and to finish off the look, I use the smoothing tool to get rid of any flyaways. These attachments make it so easy to create an everyday blowout look without heat damage. I also love using the curling tools to create both tighter and looser curls/waves. Having two different size curling attachments makes it so easy to create different looks. The Dyson has really saved my hair. I used to get terrible split ends and damaged hair from other hair tools, but since using the Dyson, my hair has been healthier than ever. My hairstylist has even noticed and commented on how much better my hair has looked. I love this tool and would recommend it to anyone. This was gifted by dysonhair but all opinions are my own.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Must have hair tool!!
on October 21, 2024
Posted by: Alexandria
Gender:Female
[This review was collected as part of a promotion.] The Dyson airwrap i.d styler and dryer is exactly what I needed to achieve my hair styling effortlessly as a busy mom of 4! The ultimate solution to creating multiple styles with no heat damage! The sleek design and technology of the Dyson is truly a game changer. The beautiful new holiday strawberry bronze color way is a must have! I recommend pairing with a hair cream & mouse for longer lasting results. Gifted by Dyson
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
I.D. Curl feature is amazing
on October 22, 2024
Posted by: Heyitsnancyt
Gender:Female
[This review was collected as part of a promotion.] The i.d. Curl feature in the My Dyson app is so cool. I love that I can customize the curl preferences and it basically does it all for me. The countdown is convenient just so I stay aware. The gorgeous strawberry bronze and blush pink color way is stunninggg. Offered by Dyson hair.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Jordan61
Gender:Female
Verified Purchase:Yes
I've had my Airwrap ID for about six weeks now and I am absolutely in love with it! There's a bit of a learning curve. At first, I only used the round brush (I've been using the John Frieda hot air brush for years, and this attachment is similar) followed by the long barrel. Then I watched some tutorials and started drying to 80% dry with the fast dryer followed by the long barrel, which gave me much better results. I only just set up the ID feature a week or so ago and I don't know what took me so long! Now that it knows my hair type, I just wrap up a section and let it do it's thing.
I have thin, fine hair that is a little longer than shoulder length, it's a bit wavy and can be frizzy. I wash and blow dry every day. Curling iron and hot roller curls fall out within an hour, so I never bother (don't need the extra damage since it won't hold anyway). I've always just blow dried it straight, with a c-curl at the ends.
My hair has always looked...okay. Now it looks like the hair I've always envied on other women. Shiny, bouncy, and healthy. I've gotten so many compliments since I made the switch to the Airwrap. If you're like me, and hesitant to purchase due to the cost, please don't be! It is so well worth it, you will not be sorry.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Az girl
Verified Purchase:Yes
I bought this a month ago and was skeptical because of the price!!! I really like how it wraps on its own with no effort on my part but the curls do not hold! I have tried using several hold products but to no avail!!! Way too expensive for the end result 😪!
Response from DysonBy Jasvir Singh, customer service, March 10, 2025
Hello, thank you for sharing your experience with the Dyson Airwrap Multi-Styler and Dryer Straight+Wavy. We appreciate your honest feedback and are sorry to hear that the product did not meet your expectations, especially given the investment. We understand how important it is for styling tools to deliver lasting results, and we regret that the curls did not hold despite your efforts with various hold products. Your satisfaction is our priority, and we value your input as it helps us improve our products and services. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Sara
Gender:Female
Verified Purchase:Yes
Works great as a very expensive round brush and hairdryer. As far as curling my hair goes, it works, but takes FOREVER to style my hair and the curls last exactly 5 minutes and then they are gone. I’ve tried multiple levels of dryness, styling products, etc. and I just cannot get the curls to stay. So I will be re-selling this to someone else who hopefully has a better experience with getting the curls to last.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, March 13, 2025
Hello, thank you for sharing your feedback with us. We sincerely apologize for the difficulties you've experienced with the Dyson Airwrap multi-styler and dryer Straight+Wavy. We understand how frustrating it can be when a product does not meet your expectations, especially regarding styling time and curl longevity. We are sorry to hear that despite trying various levels of dryness and styling products, the curls do not last. Your experience is important to us, and we want to ensure you get the best results from your Dyson Airwrap. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Jojo
Gender:Female
Verified Purchase:Yes
It’s great. I love it. The only thing I can think of that you could improve on and you could’ve on the old one I had two is when you pull the plug out of the wall if you put a little bit of indention there that your fingers can kind of grab to pull the plug out I think it would help a lot
I would recommend this to a friend!
Written by a customer while visiting Dyson