Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Average customer rating
3.7 out of 5
3.7
(463 Reviews)
Open Ratings Snapshot
Rating breakdown 463 reviews
5 Stars
248
4 Stars
45
3 Stars
49
2 Stars
47
1 Star
74
67%of customers recommend this product. 
(
233 out of 349
)
Best Buy Privacy Policy
Customer Reviews for Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Customer Rating
5 out of 5
5
Amazing
on January 17, 2026
Posted by: Tpayne
Gender:Female
Verified Purchase:Yes
My husband bought me a Dyson when they first came out after 9 years it started going out. He bought me the new Dyson. Absolutely love the Bluetooth and how it automatically goes from wrap, to heat and cool mode. Also by changing to a Dyson my hair stared growing and is really Healthy now. I will never use anything other than a Dyson wrap on my hair.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceJanuary 18, 2026
Hi there, thank you for sharing your feedback. It’s fantastic to hear how much you’re enjoying your Dyson, especially with the Bluetooth features and convenient automatic settings for wrap, heat, and cool modes. We’re also pleased to know you’ve seen positive changes in your hair’s health. If there’s ever anything we can help with or if you have questions, please reach out via live chat or call us, we’re always here to support you. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great attachments!
on January 17, 2026
Posted by: Cjburr
Verified Purchase:Yes
This is a game changer. I can now style my own hair! And I don’t have to pull a bunch of hair out during the process!! Very happy with it. This is the first time I have gotten compliments on my hair when I’ve done it myself!
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceJanuary 17, 2026
Hello there, thank you for sharing this with us. We're thrilled to hear the Airwrap has made styling your own hair easier and more enjoyable—and that you're getting well-deserved compliments! Knowing it helps you achieve great results without hassle means a lot to us. If you ever need tips or have questions about attachments or techniques, we're here to help you keep those good hair days coming.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Amazing performance
on January 17, 2026
Posted by: nani7
Verified Purchase:Yes
I got it as a birthday gift on December, and honestly it’s the most awesome gift I have gotten. It’s so worth it, I used all the attachments already and their performance is amazing. My favorite part is that I can straighten and curl my hair even when it’s half wet.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceJanuary 17, 2026
Hi there, thank you for sharing your feedback. We’re delighted to hear that your gift has been such a standout for you and that you’re enjoying all the attachments, especially the convenience of styling your hair even when it’s half wet. Your experience means a lot to us, and we’re glad the performance has impressed you. If you ever need support or have questions, please reach out to us by live chat or phone so we can give you the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Obsessed
on January 18, 2026
Posted by: AJ006
Verified Purchase:Yes
Received as a Christmas Gift after my 9 year old Dyson finally gave out. I'm obsessed to say the least! It's worth every penny, and I have had nothing but great experiences with Dyson products. Highly recommend this styler/Dryer:)
Response from DysonBy Dyson Customer ServiceJanuary 19, 2026
Thank you so much for sharing your wonderful feedback with us! We are thrilled to hear that you are loving your new styler/dryer and that it’s lived up to the Dyson experience you have come to expect. Knowing you have been a loyal Dyson owner for nine years, and that our product has earned your strong recommendation, truly means a lot to us. We are delighted to be part of your routine, and we look forward to impressing you for many more years to come. If you ever need support or want to share more of your Dyson story, we’re always here for you!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Best hairdryer/styler ever
on January 18, 2026
Posted by: Megan
Gender:Female
Verified Purchase:Yes
I have never had smoother, healthier, or shinier your hair in my life. It also dries and styles so fast!! This was worth every penny!
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceJanuary 18, 2026
Hello, thank you for sharing your wonderful feedback. We are delighted to hear that your Dyson hair dryer and styler has made such a difference in the smoothness, health, and shine of your hair, and that it saves you time with fast drying and styling. It means a lot to us to know you’re happy with your purchase. If you have any questions or ever need support, please do not hesitate to contact our chat or voice support team. We are always here to help. Thank you again for choosing Dyson.
Written by a customer while visiting Dyson
Customer Rating
1 out of 5
1
on January 18, 2026
Posted by: Marg
Gender:Female
Verified Purchase:Yes
It broke my hair off even on very very low settings.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer ServiceJanuary 18, 2026
Hi, thank you for sharing your feedback with us. We’re sorry to hear about your experience and appreciate you letting us know. Your satisfaction is important to us, and we want to help address any concerns you may have. If you need further support or would like to discuss this in detail, please reach out to us via live chat at http://ms.spr.ly/6423thvJh or call our support team at 866-693-9766. Our agents are available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST. We’re here to assist you and ensure you have the best possible experience with your Dyson.
Written by a customer while visiting Dyson
Customer Rating
3 out of 5
3
on January 18, 2026
Posted by: ep100
Verified Purchase:Yes
I was very disappointed with the color . from the pictures i thought it would be navy blue. it is purple not blue
I would have chosen another color.
Response from DysonBy Dyson Customer ServiceJanuary 18, 2026
Thank you for sharing your feedback. We are sorry to hear that the colour of your product did not match your expectations from the images, and we understand how disappointing this can be. Our goal is to ensure you’re happy with every aspect of your Dyson purchase, including the colour. Your comments are important and will be shared with our team as we continually work to improve the clarity and accuracy of our product presentation. If you’d like to discuss options or need further assistance, please contact our chat or voice support team—we’re here to help. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Incredible performance
on January 18, 2026
Posted by: Ljktup
Verified Purchase:Yes
Wife and my 2 daughters share it every day . Great product for Dyson ☝🏻☝🏻
Response from DysonBy Dyson Customer ServiceJanuary 19, 2026
We always aim to create technology that brings households together, so it’s fantastic to hear your Dyson is shared every day by your wife and daughters. Incredible performance and everyday reliability are what we strive for, and your experience confirms we’re meeting that goal. Should you ever need suggestions for attachments or want to explore ways to customize the machine for different users, feel free to reach out.
Written by a customer while visiting Dyson
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