Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Average customer rating
3.7
(463 Reviews)
Rating breakdown 463 reviews
5 Stars
248
4 Stars
45
3 Stars
49
2 Stars
47
1 Star
74
67%of customers recommend this product.
(
233 out of
349)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Posted by: Del25
Gender:Female
Verified Purchase:Yes
Was a gift, only had it for a month. Do like it, but I do wish the power button was somewhere else. I have turned it off couple times during blowing drying and curling my hair, it does get a little frustrating.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 13, 2026
Thank you for sharing your feedback! We are glad to hear that you like your new Dyson styling tool and that it’s been a helpful addition to your routine. We regret that the placement of the power button has caused some frustration, and we understand how important ease of use is for a smooth styling experience. Your input is valuable to us, and we will make sure it’s shared with our design team for future improvements. If you’re open to it, we would be happy to provide tips to help minimize accidental shut-offs or explore alternative handling techniques. Please reach out to our chat or voice support team; we are here to assist you. Thank you again for bringing this to our attention!
Written by a customer while visiting Dyson
Posted by: eva12
Gender:Female
Verified Purchase:Yes
lasted me three uses before completely shutting off. tried cleaning it still would not turn back on. Overall, it's not worth the price. curls did not last even after using mousse and other products just not worth it
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 13, 2026
Hi, thank you for sharing your feedback with us. We’re sorry to hear about the experience you’ve had, and we completely understand how disappointing this must be. If you’re facing any issues, we’d be happy to assist you further. You can reach out to us via live chat at http://ms.spr.ly/6422tAXjq or call our support team at 866-693-9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST. We’ll do our best to help resolve this for you.
Written by a customer while visiting Dyson
Posted by: GiGi
Gender:Female
Verified Purchase:Yes
I have not used the curing attachments yet, but the drying is amazing! I was skeptical that it would dry hair faster, but I was shocked. Very glad considering the cost.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 13, 2026
We love hearing that the drying power exceeded your expectations. It’s natural to be unsure before trying something new, especially with a big purchase, so we’re glad it delivered. When you’re ready to experiment with the attachments, feel free to reach out if you’d like tips or inspiration. Your satisfaction makes all the effort worthwhile!
Written by a customer while visiting Dyson
Posted by: longhairmom
Verified Purchase:Yes
Got it for my daughter for Christmas, and she loves it. It is so easy to use to curl and straighten. Can't say anything about durability and how long it lasts. Hope it is a long, long time!
Response from DysonBy Dyson Customer Service, January 13, 2026
Hi there, thank you for sharing your experience! We’re so glad to hear your daughter loves her new styling tool and finds it easy to use for curling and straightening. We hope it brings her great results for a long time! If you ever have questions or need tips, please reach out via live chat or give us a call we’re always happy to help.
Written by a customer while visiting Dyson
Posted by: Deeeee
Gender:Female
Verified Purchase:Yes
I wish it was a little stronger at straighten hair. I like the curl attachment and the round brush for a fuller wavey look but when wanting to blow it straight…..not happy with the attachments….
Response from DysonBy Dyson Customer Service, January 13, 2026
Hi, thank you for sharing your thoughts with us. We appreciate your feedback and are sorry to hear that the straightening performance didn’t meet your expectations. Your experience matters to us, and we’ll make sure your comments are passed along to the relevant team. If you ever encounter any performance issues or need assistance, please feel free to reach out to us via live chat or by calling our support team at 866-693-9766. We’re available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST. We’re always here to help!
Written by a customer while visiting Dyson
Posted by: cspvy
Gender:Female
Verified Purchase:Yes
My mom and sister both have a Dyson hair machine that I have used a few times and really loved, so I received one for Christmas. I love the lightweight and easy holding machine, and the attachments are very easy to change out. I also feel like my hair is not being burned every time I use it, so I appreciate it not being so heat damaging. I also love that my dryer, curler, and straightener are all in one, it also helps organize my cabinet and declutter. I do not use the bluetooth all the time, but I do use it when curling my hair or to watch videos.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 13, 2026
Thank you for your feedback! We’re thrilled your Dyson has transformed your hair care routine and that you’re enjoying the lightweight design and easy-to-use attachments. Your experience helps us continue to deliver products that make life simpler and better.
Written by a customer while visiting Dyson
Posted by: nanc3
Gender:Female
Verified Purchase:Yes
I got this as a Christmas gift and I LOVE IT! The attachments are great and the Bluetooth feature makes everything so much easier
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 13, 2026
Hi, thank you so much for sharing your feedback! We’re thrilled to hear that you’re loving your Dyson and enjoying the great features, especially the attachments and Bluetooth functionality. It’s wonderful to know it’s making things easier for you. We truly appreciate your input and are glad to hear you’re happy with your experience. If you ever need assistance or have any questions, please don’t hesitate to reach out—we’re always here to help!
Written by a customer while visiting Dyson
Posted by: Angie
Gender:Female
Verified Purchase:Yes
I love the Airwrap! This is my second purchase since they fail after the warranty expires. I tried other options before buying my second Airwrap and there is nothing close to how my hair looks after using my Airwrap. Wish the round brush attachment was easier to clean!! Mine came with TWO COMBS which do NOT attach to the airwrap, so they are USELESS!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 15, 2026
Thank you so much for sharing your lovely review with us. We truly appreciate you taking the time to share your experience with the Dyson Airwrap, and it means a lot to hear how much you enjoy the results it provides for your hair. We’re glad to know the Airwrap continues to be your preferred styling tool, and we completely understand your wish for the round brush attachment to be easier to clean. Furthermore, we’re also grateful you mentioned receiving two combs that don’t attach; your input helps us ensure every part of the experience feels seamless. Thank you again for your thoughtful feedback. It’s incredibly valuable to us as we work to keep enhancing your styling experience with Dyson.
Written by a customer while visiting Dyson