Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Average customer rating
3.7
(463 Reviews)
Rating breakdown 463 reviews
5 Stars
248
4 Stars
45
3 Stars
49
2 Stars
47
1 Star
74
67%of customers recommend this product.
(
233 out of
349)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Posted by: Nataliem926
Gender:Female
Verified Purchase:Yes
I received this as a gift over the holidays and I love the performance and the way it leaves my hair.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 12, 2026
Thank you for sharing your experience with us. We’re delighted to hear you’re enjoying your new Dyson and that you love the performance and how it leaves your hair. Your feedback means a lot to us. If you ever have questions or need support, our team is always here to help. Thanks again for choosing Dyson.
Written by a customer while visiting Dyson
Posted by: Janjan
Verified Purchase:Yes
I originally had the first Dyson air wrap but decided to get the ID because of the sales and I’m so impressed with the new tech. It makes my blowout so much easier to do and I can do so many styles with it. I’m glad this one has the blow dryer attachment and makes it easier to travel with. It’s also still just as light as the original so it’s easy on my hands.
Response from DysonBy Dyson Customer Service, January 12, 2026
Hi, thank you so much for sharing your amazing feedback! We’re thrilled to hear that you’re loving the new Dyson Airwrap ID and that the upgraded technology is making styling easier and more versatile for you. It’s great to know the blow-dryer attachment and lightweight design are helping you create beautiful styles while staying travel-friendly. Your enthusiasm truly inspires us, and we’re so glad Dyson can be part of your styling routine. If you ever need tips or have questions, we’re always here to help. Happy styling!
Written by a customer while visiting Dyson
Posted by: bob27
Verified Purchase:Yes
The dyson is an overall okay product. It does not curl like the pictures or hold that way. I have tried multiple different ways. I do like the round brush, this just makes the product very pricy for the round brush. I felt like the airwrap made my hair frizzier than normal.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 12, 2026
Reading about your experience with the Airwrap, we can understand your disappointment. We’re sorry the curls aren’t holding and there’s increased frizz after styling. We want everyone to feel confident using our technology, so if you’d like to troubleshoot or get styling tips, our support team is ready on live chat or by phone.
Written by a customer while visiting Dyson
Posted by: Nish
Gender:Female
Verified Purchase:Yes
Amazing! Never ever have I been able to get an ice blowout. Always had to pay for a nice blowout.. but the curl attachment here that sucks in your hair for that drying curl: aaaaammmmaaaaaizing!!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 12, 2026
Hi, thank you so much for sharing your amazing review! We’re thrilled to hear that you love the curling attachment and that it’s helping you achieve the perfect blowout at home. It’s exactly what we designed it for! Your excitement and kind words mean the world to us, and we’re so glad Dyson could make styling easier and more enjoyable for you. If you ever need tips or want to explore more ways to get the best results, we’re always here to help. Enjoy your gorgeous blowouts!
Written by a customer while visiting Dyson
Posted by: Ally
Gender:Female
Verified Purchase:Yes
I've only used my Dyson 3 times and it will not turn on now even after cleaning the filter.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 12, 2026
Hi, thank you for sharing your feedback with us. We’re sorry to hear that your Dyson stopped working after only a few uses. If you’re experiencing any issues, please reach out to us via live chat at http://ms.spr.ly/6427tf2B1 or call our support team at 866-693-9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST. We’ll be happy to assist you and get this resolved as quickly as possible.
Written by a customer while visiting Dyson
Posted by: KKD467
Gender:Female
Verified Purchase:Yes
This styles my hair without the devastating heat of a curling iron or a flat iron. I have fine, thin hair & this styles it without any damage.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 12, 2026
Hi, thank you so much for sharing your feedback! We’re thrilled to hear that your Dyson styling tool is helping you achieve beautiful styles without the intense heat of traditional curling or flat irons. It’s wonderful to know that it works perfectly for your fine, thin hair while protecting it from damage; that’s exactly what we designed it for! We truly appreciate you being part of the Dyson family and sharing your experience with us.
Written by a customer while visiting Dyson
Posted by: Janedoe
Gender:Female
Verified Purchase:Yes
The performance not really worth it. And it's smelly like burning. I guess i just need to return it. Its hard to use not like in the video. It supposed to be good gift for my Christmas and 45th birthday but im not satisfied so i might just return it. And the box they should put handles to easily carry it
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 12, 2026
Thank you for sharing your feedback with us. We truly appreciate you letting us know about your experience and the concerns you’ve raised regarding performance, ease of use, and packaging. We understand how important it is for your styling tool to meet expectations, especially when it was meant to be a special gift. Your satisfaction matters greatly to us, and we’d love the opportunity to make this right for you. Please reach out to our live chat or voice support team, where our experts will be ready to assist you and help ensure you get the most from your Dyson product. Thank you again for your input. We’re here to help and committed to improving your experience.
Written by a customer while visiting Dyson
Posted by: Lynnp
Gender:Female
Verified Purchase:Yes
This was a Christmas gift that I didn’t even know I needed! I absolutely love everything about it!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 12, 2026
Thank you for sharing your wonderful feedback! We’re thrilled to hear that your Dyson was such a perfect Christmas gift and that you absolutely love everything about it. It’s great to know our technology has made such a positive impact, and your recommendation means the world to us. Thank you for choosing Dyson. We’re excited to keep delivering the performance and quality you enjoy!
Written by a customer while visiting Dyson