Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Average customer rating
3.7
(463 Reviews)
Rating breakdown 463 reviews
5 Stars
248
4 Stars
45
3 Stars
49
2 Stars
47
1 Star
74
67%of customers recommend this product.
(
233 out of
349)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Posted by: BrittanyM1228
Gender:Female
Verified Purchase:Yes
I love my Dyson Airwrap ID! It’s so easy to use. I use it every time I wash my hair and my hair looks amazing. When I curl my hair it lasts all day, the second day and wavy into the third day. I would definitely recommend this product.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Hi, thank you so much for sharing your wonderful feedback, and we truly appreciate it. We’re delighted to hear that you’re enjoying your Dyson Airwrap ID and that it’s making your hair look amazing with lasting results. It’s great to know the product is meeting your expectations and making styling easier for you. We’re glad to hear this, and sincerely thank you for your input, as it helps us continue to provide the best experience for our customers.
Written by a customer while visiting Dyson
Customer Rating
5
Curl, straighten, or embrace your natural texture
on January 4, 2026
Posted by: Hot Momma
Gender:Female
Verified Purchase:Yes
I bought the Dyson Air Wrap system last month and couldn’t be more pleased. I have tried curling my hair with many different curling irons, and it usually doesn’t curl. The I.d. Curl technology creates perfect curls that last for several hours, and it couldn’t be easier to use! I also love that I can create a variety of styles. I have naturally wavy hair, so I purchased the system for straight to wavy hair. I then purchased the diffuser attachment to use when I want to embrace my natural texture. All if the attachments have worked so great!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you so much for sharing this wonderful review! We’re thrilled to hear how much you’re enjoying your Dyson Airwrap and that the I.D. Curl technology is giving you the long‑lasting curls you’ve been hoping for. It’s great to know you’re having fun exploring different styles and that every attachment—from smoothing to diffusing—has been working beautifully for your hair. We’re so glad it’s helping you embrace every version of your natural texture.
Written by a customer while visiting Dyson
Posted by: KJUT
Gender:Female
Verified Purchase:Yes
Healthier shiny looking hair. This device is simply incredible. I was very wary about the price bottom line it was worth every penny.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Your review brought a smile to our team. We’re thrilled that your Dyson has delivered such impressive results, leaving your hair looking shiny and healthy. We know investing in a new device can feel like a big decision, so it’s wonderful to hear it’s been worth every penny. Thank you for sharing your experience. It means a lot to us.
Written by a customer while visiting Dyson
Posted by: KENZIE BABE
Gender:Female
Verified Purchase:Yes
IT WORKS AMAZINGLY AND MAKES MY HAIR DO BEAUTIFUL AND SHINNY. EVER SINCE I STARTED USING MY DYSON A YEAR AGO I HAVE SEEN MY HAIR GO FROM DAMAGED FROM NON LIMITED HEAT OF OTHER MACHINES TO NOW THRIVING AND LOOKING ITS BEST WITHOUT THE HEAT DAMAGE.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Hello there, thank you so much for sharing your experience with us! We’re truly glad to hear that your Dyson has helped your hair feel healthier and shinier after dealing with heat damage from other tools. We’re sorry you had to go through that frustration before, but it’s wonderful to know your hair is thriving now. If you ever run into any concerns or need guidance, our team is always here—please don’t hesitate to reach out via live chat or give us a call.
Written by a customer while visiting Dyson
Posted by: Dyson
Verified Purchase:Yes
Curls are hard to get to stay in all day. Even with hairspray and pre style treatments, curls will not hold more than an hour or so.
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for sharing your experience with us. We’re really sorry to hear that your curls aren’t lasting as long as you’d hoped—we understand how frustrating that can be when you’ve taken the time to prep your hair with products. Sometimes curl hold can depend on hair type and technique, and a few small adjustments can make a big difference: curling on hair that’s slightly damp (not wet), taking smaller sections, using the cool shot for at least 10–15 seconds, and allowing curls to cool fully before touching them can help them last longer. If you’d like more personalized guidance for your hair type, please feel free to reach out—we’re here to help.
Written by a customer while visiting Dyson
Posted by: Majo
Gender:Female
Verified Purchase:Yes
I used it a week ago. I'm a total klutz when doing my hair. This hair wrap takes all the guessing and work out of doing my own hair. The hair wrap isn't heavy. It is very easy to manage. my hair I shorter than shoulder length. For longer hair it might me a challenge. Well it might me a challenge for me. We will see. My hair looks like I had it professionally done. The volume is amazing. It reminds me of when I would sit under a blowdryer with curlers at the hair salon for 30-45 the heat was very intense. With this hair wrapper is a nice experience. Sure it is very pricy! But really over time it saves me so much money and my hair looks amazing. I also bought some of Dyson's hair products. I like them too. They smell clean, not overly scented. The style lasts a few days as long as I wear my silk bonnet all night while I sleep. If you have the money you should invest in it. It is much better than the heated flat irons or curling irons. Dyson has truly done a fantastic job with these hair wrappers. My hair look professionally done and without any heat damage. YAY!!!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 7, 2026
Hello, thank you for sharing your feedback. We are delighted to hear that the Dyson Airwrap has made styling your hair effortless and enjoyable, even when you’ve found it challenging in the past. It’s wonderful to know that you’re achieving professional-looking results with added volume, all while avoiding the intense heat associated with traditional styling tools. We’re also pleased that you find the machine lightweight, easy to manage, and that Dyson hair products complement your routine with a clean, lasting finish. At Dyson, we strive to engineer styling tools that combine advanced technology with care for your hair, and your experience reflects this mission. We sincerely appreciate you taking the time to share your thoughts. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: A123
Verified Purchase:Yes
I purchased this with high hopes. I think that the texture of my hair Just doesn’t work with this. I returned it right away. It might work for some but not me.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 7, 2026
Thank you for sharing your feedback. We regret to hear that the product did not meet your expectations and that it did not work well with your hair texture. We understand how disappointing it can be when a styling tool doesn’t deliver the results you were hoping for, and we appreciate you taking the time to let us know about your experience. While it may work effectively for some, we recognize that every hair type is unique and requires different approaches to achieve the desired outcome. If you would like, our team would be glad to provide guidance on alternative styling methods or recommend tools better suited to your needs. Please feel free to reach out to our chat or voice support team, and we will be happy to assist you further. Your satisfaction is very important to us, and we remain committed to helping you find the right solution. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Jenn
Gender:Female
Verified Purchase:Yes
It’s a great dryer. Very easy to use. I have used many dryers in the past but this one is the best.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 8, 2026
Hi, thank you for sharing your feedback with us. We’re delighted to hear that you find your Dyson dryer easy to use and consider it the best among the ones you’ve tried. Your positive comments mean a lot to us, and we truly appreciate your input. We’re glad to have you as part of the Dyson family and look forward to continuing to provide products that make your experience even better.
Written by a customer while visiting Dyson