Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Average customer rating
3.7
(463 Reviews)
Rating breakdown 463 reviews
5 Stars
248
4 Stars
45
3 Stars
49
2 Stars
47
1 Star
74
67%of customers recommend this product.
(
233 out of
349)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Posted by: Letivanity
Gender:Female
Verified Purchase:Yes
Absolutely with the money obsessed with my new Dyson air wrap the color is gorgeous and my hair has never felt so soft
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 12, 2025
Hello, thank you for sharing your feedback. We are delighted to hear that you are enjoying your new Dyson Airwrap and that it has left your hair feeling softer than ever. It is wonderful to know that the design and color have added to your overall experience, making it both effective and stylish. At Dyson, we strive to engineer products that combine advanced technology with ease of use, ensuring professional-quality results at home. Your satisfaction reinforces our mission, and we sincerely appreciate you taking the time to share your experience. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: Not Impressed
Gender:Female
Verified Purchase:Yes
There is a definite learning curve to this device. I’m also not convinced the barrels work for my hair type, which is fine and naturally curly. I’d like a blowout / curling iron style, but the barrels create lots of frizzy flyaways so far.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 12, 2025
Hi there, thank you for sharing your feedback. We’re sorry to hear that the barrels haven’t worked well for your fine, naturally curly hair and that they’ve created frizz and flyaways instead of the blowout or curling iron style you were hoping for. We understand how frustrating it can be to face a learning curve with a new device and not achieve the results you expected. If you’d like further support or styling guidance, please reach out to us via live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your styling tools. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Mini Mimi
Gender:Female
Verified Purchase:Yes
I bought my Dyson hair styler during this Thanksgiving special. Of course, they were out of the free stuff so I didn't get any of that. One of the reasons that I ordered at the time. I can't say I'm really happy with it. After spending an hour downloading the app and trying it out I went back to my round brush and Dyson dryer. I love the dryer and really thought I would like the hairstyler. I haven't given up on it yet but it shouldn't be this difficult to style my shoulder length hair. So far, all it has done is blow it around. It isn't curling around the wand the way the video shows. I will update this after I spend a few more days trying to make it work.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 14, 2025
Thank you for sharing your detailed review. We truly appreciate you taking the time to describe your experience with the Dyson hair styler, from purchasing it during the Thanksgiving special to trying it out with your shoulder-length hair. It is wonderful to hear that you love your Dyson dryer, and we understand how important it is for the styler to deliver the same ease and satisfaction. Your feedback about the styling process is valuable to us, and your satisfaction remains our priority. If you are happy to open up with us further, please contact our live chat or voice support team, where we will be ready to assist you and provide the opportunity to make your experience even better. Thank you again for your thoughtful input.
Written by a customer while visiting Dyson
Posted by: Mac_cafe13
Gender:Female
Verified Purchase:Yes
This Dyson Airwrap ID is the best product! The different attachments are so helpful and all you need is just swap them to achieve what ever look you want! I also love that my hair feels healthier after each use.. it doesn’t give off that “burnt hair effect”!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 14, 2025
Hi there, thank you for your review! We’re happy to hear the Airwrap is helping you create endless looks while keeping your hair healthy. If you’d like any tips or have questions, our support team is just a live chat or phone call away.
Written by a customer while visiting Dyson
Posted by: JaneC
Gender:Female
Verified Purchase:Yes
I was ambivalent about this purchase. I have many Dyson products, vacuums, fans, etc as well as a hair dryer. I somehow thought the air wrap would suit my needs. I FINALLY broke down and ordered it. Now I don’t know how I lived without it. No more frizz and crazy hair. On the plus side it is also very easy to handle.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 13, 2025
Hello, thank you for sharing your experience. We’re delighted to hear that the Dyson Airwrap has exceeded your expectations and become such a valuable part of your routine. It’s wonderful to know that it has helped eliminate frizz and made styling easier, while also being comfortable to handle. At Dyson, our goal is to design styling tools that combine advanced technology with ease of use, so you can achieve smooth, healthy-looking results without compromise. Your feedback reinforces our commitment to creating products that truly make a difference in everyday life. We sincerely appreciate you taking the time to share your thoughts, and should you ever need support, our chat and voice teams are always available to assist.
Written by a customer while visiting Dyson
Posted by: Nikki
Gender:Female
Verified Purchase:Yes
Greatest hair device I’ve ever owned. Replaces all other items I had.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 13, 2025
Hi there, thank you for sharing your feedback. We’re thrilled to hear that your Dyson hair device has been the greatest you’ve ever owned and that it has replaced all your other items. It’s wonderful to know the product has met your expectations so completely. If you ever have any concerns or need assistance, please don’t hesitate to contact us via live chat or phone so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Valen
Gender:Female
Verified Purchase:Yes
I love this technology I feel like it keeps de health ofmy hair
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 14, 2025
Hello! We really appreciate your feedback and are so glad you’re enjoying the technology. Knowing it helps maintain your hair’s health is wonderful to hear. If you’d like any styling advice or have questions, feel free to connect with us through live chat or phone—we’re here for you.
Written by a customer while visiting Dyson
Posted by: Anonymous
Verified Purchase:Yes
I bought this as a gift for my daughter and she can’t stop talking about how happy she is with it. Quick and stylish blowouts, that’s the biggest win for her. Haven’t tried out all the attachments yet, but so far so great!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 15, 2025
Hi there, thank you for sharing this wonderful moment with us. We are truly delighted to hear that your daughter is enjoying her gift and loving the quick, stylish blowouts. It means a lot to us that our product is bringing her joy. We hope she has just as much fun exploring the rest of the attachments. Thanks again for choosing Dyson to be part of your celebration.
Written by a customer while visiting Dyson