Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Average customer rating
3.7
(463 Reviews)
Rating breakdown 463 reviews
5 Stars
248
4 Stars
45
3 Stars
49
2 Stars
47
1 Star
74
67%of customers recommend this product.
(
233 out of
349)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Posted by: Kweaver0522
Verified Purchase:Yes
I love my Dyson air wrap ID ! It’s definitely worth the $ ,wish I would have got it sooner .Watch the Dyson tutorial and a few videos on line how to use it,it is easy
Response from DysonBy Dyson Customer Service, December 5, 2025
We’re grateful you took the time to share your thoughts. It’s wonderful to hear the Dyson Airwrap has impressed you with its performance and ease of use. Feedback like yours keeps us motivated to deliver the best possible experience.
Written by a customer while visiting Dyson
Posted by: Big curls!
Verified Purchase:Yes
I love how good it curls my hair. Also dries my hair fast.
Response from DysonBy Dyson Customer Service, December 5, 2025
Hi there! We’re thrilled to hear you’re loving the curls and quick drying – that’s exactly what we aim for! Thank you for sharing your experience with us. If you ever have any questions or need tips to get the most out of your Dyson, we’re here to help. Feel free to reach out via live chat or give us a call anytime.
Written by a customer while visiting Dyson
Posted by: CJ123
Verified Purchase:Yes
I finally bit the billet and spent the money. I could not be happier!!
Response from DysonBy Dyson Customer Service, December 5, 2025
Thank you so much for sharing your heartfelt review. It truly brings us joy to know that your Dyson has exceeded your expectations. Taking that leap and investing in innovation is never easy, and we are thrilled that it has brought you such happiness. Your words perfectly capture the experience we strive to create: technology that not only performs brilliantly but also makes everyday life feel more effortless and rewarding. We’re honored to be part of your journey and grateful that you chose Dyson to elevate it.
Written by a customer while visiting Dyson
Posted by: Fro17
Gender:Female
Verified Purchase:Yes
This a game changer! I have 2 left hands when it comes to styling my long hair…not anymore! I am getting compliments on my hair like never before. This is worth every penny & is so easy to figure out!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 7, 2025
Hi there, thank you for sharing your feedback. We’re thrilled to hear that styling your long hair has become so much easier and that you’re receiving compliments like never before, making this a true game changer for you. If you have any concerns at any point, please don’t hesitate to reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Kdel
Gender:Female
Verified Purchase:Yes
This is my second one. I keep one at each of my homes! My main priority! Thats how much i love it!! Mostly just use the round brush. Hair is silky smooth! No other comes close!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 8, 2025
Thank you so much for sharing your wonderful feedback with us. We truly appreciate the time you took to let us know about your experience, and we’re delighted to hear how much you love your Dyson. It’s amazing to know this is your second one and that you keep one at each of your homes, that truly shows the trust and value you place in our machines. Your kind words mean a lot to us, and we’re grateful to have you as a loyal Dyson owner. We look forward to continuing to deliver the quality and performance you enjoy. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. Thank you again for your feedback.
Written by a customer while visiting Dyson
Posted by: Lady
Verified Purchase:Yes
I bought this last month and enjoy new features and performance of them.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 8, 2025
Hello, thank you for sharing your feedback. We are delighted to hear that you are enjoying the new features and performance of your Dyson machine since purchasing it last month. This reflects our commitment to engineering innovative technology that delivers powerful results while making everyday tasks easier and more efficient. At Dyson, we strive to provide high‑quality solutions that combine advanced performance with user‑friendly design, and your experience reinforces our mission. We sincerely appreciate you taking the time to share your thoughts, and should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. Thank you again for choosing Dyson.
Written by a customer while visiting Dyson
Posted by: ABB*
Verified Purchase:Yes
I could not get this to work with my hair. I watched multiple videos and tried many many times. It would not grab my hair. I had to return it. I have multiple Dyson products and love them but not this one. Plus, it is a very large appliance and a little cumbersome to use.
Response from DysonBy Dyson Customer Service, December 10, 2025
Hi there, thank you for sharing your feedback. We’re sorry to hear that this product didn’t work well with your hair despite your efforts and research, and that you found it cumbersome to use. We understand how disappointing that can be, especially since you’ve had positive experiences with other Dyson products. If you have any further concerns or would like assistance, please reach out to us via live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson products. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Mari y
Gender:Female
Verified Purchase:Yes
The one I had the plug messed up for being over 500 didn’t last long
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 12, 2025
Hi there, thank you for sharing your feedback with us. We’re truly sorry to hear that your machine didn’t last as expected, especially given the investment you made. Your comments are important and help us improve both our products and services. If you’d like assistance or have any concerns, please reach out to us via live chat or call our support team—we’re here to make things right and ensure you have the best Dyson experience possible.
Written by a customer while visiting Dyson