Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Average customer rating
3.7
(463 Reviews)
Rating breakdown 463 reviews
5 Stars
248
4 Stars
45
3 Stars
49
2 Stars
47
1 Star
74
67%of customers recommend this product.
(
233 out of
349)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Posted by: Elaine
Gender:Female
Verified Purchase:Yes
I love this airstyler nut very disappointed that I cannot purchase a small round brush and medium brush attachment I use these 2 all the time the round brush gets bigger and bigger every year
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your feedback with us. We’re delighted to hear that you love the performance of your Dyson airstyler. At the same time, we’re sorry to learn of your disappointment regarding the availability of the small and medium round brush attachments. We understand how important these tools are to your styling routine, and we appreciate you highlighting how the round brush size has changed over time. Your satisfaction is very important to us, and we’d like to ensure you receive the support you need. Please contact our chat or voice support team, and we will be ready to assist you further with guidance on attachments and availability. We value your feedback, as it helps us continue to improve our products and accessories to better meet customer needs.
Written by a customer while visiting Dyson
Customer Rating
3
You cant use de bt if U live in another country
on November 11, 2025
Posted by: Tota
Gender:Female
Verified Purchase:Yes
If you live in another country, you can't download the application, so you can't use Bluetooth.
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your feedback with us. We’re sorry to hear about the difficulty you’ve experienced with downloading the Dyson app outside your country, and we understand how frustrating it must be not to access Bluetooth features because of this limitation. Your satisfaction is very important to us, and we’d like to ensure you receive the support you need. Please contact our chat or voice support team, and we will be ready to assist you further with guidance on app availability and Bluetooth functionality. We appreciate your feedback, as it helps us continue to improve both our products and digital services to better serve customers globally.
Written by a customer while visiting Dyson
Posted by: Cookie53
Gender:Female
Verified Purchase:Yes
Love this airwrap system. I love the fact that you do not have to stop and constantly change out the attachments. You just twist the top to go left or right. The other great feature about This air wrap system is as you’re drying your hair you’re styling your hair. Don’t want the price tag for you. It is pricey, but it is worth every penny.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your feedback with us. We are delighted to hear that you love your Dyson Airwrap system and that its ease of use, with attachments that twist left or right without interruption, has made styling more convenient. It is wonderful to know that you enjoy being able to dry and style your hair at the same time. We appreciate your comments regarding the price and are glad to hear that you feel it is worth the investment. Your feedback means a lot to us, and we are thrilled that the Airwrap has made such a positive difference in your routine.
Written by a customer while visiting Dyson
Posted by: Mari
Gender:Female
Verified Purchase:Yes
Honestly, the curls don’t last on my fine and wavy hair :( I’m still to try it with products that I’ve seen on other videos. I am loving the large round volumizing brush and how I’m able to change the heat levels. Gives me volume and shines without over frying my hair.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 14, 2025
Thank you for sharing your feedback. We regret to hear that the curls don’t last on your fine and wavy hair, though we’re glad to hear you are enjoying the large round volumizing brush and the ability to adjust the heat levels for added volume and shine without over frying your hair. If you have any concerns or need further assistance, we encourage you to contact us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Amanda3
Gender:Female
Verified Purchase:Yes
This is my second airwrap. I purchased the original back in 2018 and liked the product but the new airwrap is even better than the original. I don’t have to have 2 barrels to curl my hair now. The barrels are longer and the round brush attachment is bigger. I am very pleased with the new airwrap.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 14, 2025
Thank you for sharing your feedback. It’s wonderful to hear that this is your second Airwrap and that you find the new version even better than the original. The longer barrels and larger round brush attachment clearly make a difference in your styling routine, and we’re glad you are pleased with the improvements. If you have any concerns or need further assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Critter
Verified Purchase:Yes
I’ve only had it for 2 weeks. There is a learning curve. But I love the way my hair feels after I try and semi-style.
Response from DysonBy Dyson Customer Service, November 16, 2025
Thank you so much for sharing your feedback with us. We’re delighted to hear that you’re enjoying how your hair feels after styling with your Dyson, even as you’re still getting used to it. We completely understand that there can be a learning curve with a new tool, and we truly appreciate your patience and openness in sharing your experience. Your feedback is very valuable to us, and we’re glad to know the product is already making a positive difference for you. We’re here to support you along the way!
Written by a customer while visiting Dyson
Customer Rating
2
Not worth the money for short to medium hair.
on December 2, 2025
Posted by: Me48
Verified Purchase:Yes
When this was advertised on QVC, they said it would do short to medium hair just as well as it did long hair. That really wasn’t true so I returned it.
Response from DysonBy Dyson Customer Service, December 4, 2025
We appreciate you taking the time to let us know about your experience. We’re sorry the product didn’t perform as promised for short to medium hair, and we completely understand why you chose to return it. Your feedback is valuable to us. If you’d like, our customer care team would be happy to discuss alternatives or answer any questions through live chat or a quick call 1-866-693-9766 or through Live Chat at http://ms.spr.ly/6423teM09
Written by a customer while visiting Dyson
Posted by: Disappointed
Gender:Female
Verified Purchase:Yes
I so wanted this to work for me, but it should be made clear that it doesn't work with short hair!!! The barrel is to thick for my hair to make it around once
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 4, 2025
Thank you for sharing your feedback. We’re sorry to hear that the styling tool didn’t meet your expectations with short hair and that the barrel size made it difficult to use. We appreciate you pointing this out, as it helps us understand how different hair types and lengths interact with the product. If you have any concerns or would like further assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your styling solutions. Thank you again for your input.
Written by a customer while visiting Dyson