Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Average customer rating
3.7
(463 Reviews)
Rating breakdown 463 reviews
5 Stars
248
4 Stars
45
3 Stars
49
2 Stars
47
1 Star
74
67%of customers recommend this product.
(
233 out of
349)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Posted by: Pinky123
Gender:Female
Verified Purchase:Yes
It is nice with attachments and all but my curls don’t last long it’s stay only for few hours every though I use styling spray. I wasted my money.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, July 11, 2025
Thank you for taking the time to share your experience. We are sorry to hear that the curling performance hasn't lived up to your expectations, especially given your efforts to use styling spray to extend hold time. We understand how disappointing it can be when the results don't last, especially after investing in a product designed to enhance your styling routine. Your feedback is invaluable in helping us better understand how the product performs in real-world use, and we are committed to continuous improvement. If you are open to it, our customer support team would be happy to explore tips for maximizing curl longevity or suggest alternative styling methods or attachments that could better suit your hair type and styling goals. Please don’t hesitate to reach out to us at askdysonus@dyson.com. We truly appreciate your honesty, and we hope to have the opportunity to restore your confidence in our products and your styling experience. Warm wishes, Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: mwm146
Gender:Female
Verified Purchase:Yes
The product is as promised - light-weight, effective at styling while drying, and easy to take attachments off and on. I do wish there were more professionally produced, official Dyson training videos on how to best use each attachment. The app was not that helpful to me but that's because I'm not using this primarily for curling but for a smooth blowout and to tame flyaways and stray hairs.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: A diez
Gender:Female
Verified Purchase:Yes
The hair wrap is great, however the price is pretty steep. For thin straight hair you have to use product and hair spray for the curls to last.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Shar
Gender:Female
Verified Purchase:Yes
I love how much healthier my hair feels! Dyson products are of high quality.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: loves2ride58
Gender:Female
Verified Purchase:Yes
My husband gave this to me for my birthday. Once you get used to it you can experiment with different styles.
The one thing I would really like to have in addition to the attachments that come with it is a smaller round brush. Is there on that would fit?
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Jen00000
Gender:Female
Verified Purchase:Yes
I am so happy I finally bought this. With minimal effort my hair can now feel healthier and lovely. It is definitely pricey but you get what you pay for.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Keats239
Gender:Female
Verified Purchase:Yes
The number of things you can do with one product… it’s mind blowing. This product has transformed my hair entirely. I wanted one for so long but didn’t wanna spend the money on it… I am glad I ended up buying! The ID function isn’t essential but very helpful and convenient. I can’t curl my hair to save my life and if I do it takes over an hour. Now I can confidently shower in the morning and do my hair all in under 30 minutes. Took a few tries to get use to but you can tell like the curling barely has arrows, if you want the curl to face away, change the direction of the arrow to away. Literally so simple and easy to throw a few curls in and call it a day. Love this thing.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Teona
Verified Purchase:Yes
I have thick hair, and it doesn’t work — it doesn’t wrap my hair, even when I use Dyson cream. After 5 minutes, there’s nothing left on my hair.
Response from DysonBy Customer Service, Rubaid K, July 26, 2025
Thank you for taking the time to share your feedback. We are sorry to hear that the Dyson Airwrap has not met your expectations, particularly when used with thick hair and recommended styling products. We understand how frustrating that experience can be. At Dyson, we are committed to developing styling tools that cater to a wide range of hair types with reliable performance and consistent results. Your insights are invaluable and directly contribute to the ongoing enhancement of our products. If you are open to it, our dedicated support team is available to provide personalized styling guidance, recommend the most suitable attachments for your hair type, and explore any alternative solutions that may help. Please don’t hesitate to reach out to us at askdysonus@dyson.com with any questions or concerns. Thank you once again, your feedback is instrumental in driving meaningful improvements. Warm regards, Dyson Marketplace Support
Written by a customer while visiting Dyson