Hello, thank you for sharing your experience with the Dyson Airwrap i.d. multi-styler and dryer. We are sorry to hear that you are encountering issues with the blue light and that the app is not available in Colombia. We understand how frustrating this must be, especially since you purchased it with high expectations. If you would like, we would be happy to provide troubleshooting steps to help resolve the issue and ensure you get the best performance from your device. If you need further assistance or have more suggestions, please reach out to Dyson support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter

Hello, thank you for sharing your experience with the Dyson Airwrap i.d. multi-styler and dryer. We understand that lasting curls can be a challenge, especially for fine hair. Hair type and styling techniques can influence results, and we would love to help you get the most out of your Airwrap. Using the right heat settings, prepping with styling products, and allowing curls to cool before brushing can enhance longevity. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We appreciate you taking the time to share it!