Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Average customer rating
3.7
(463 Reviews)
Rating breakdown 463 reviews
5 Stars
248
4 Stars
45
3 Stars
49
2 Stars
47
1 Star
74
67%of customers recommend this product.
(
233 out of
349)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Customer Rating
5
Best Hair Tool!
on October 18, 2024
Posted by: yvette264
Gender:Female
[This review was collected as part of a promotion.] The Dyson Airwrap i.d. is a game-changer for anyone looking to style their hair effortlessly, especially for a busy college student like me. First off, the design is sleek and modern, making it a stylish addition to my dorm room. The customizable settings are fantastic; I can adjust the heat and airflow to suit my hair type, which means less damage and healthier-looking locks.
Using it is a breeze—within minutes, I can create curls, waves, or a smooth blowout without needing multiple tools. The various attachments are easy to switch out, which is a huge time-saver on rushed mornings or before a night out. Plus, it’s surprisingly lightweight, so I can easily store it in my tiny space without hassle.
While the price is on the higher side, the versatility and efficiency make it worth every penny. I’ve noticed that my hair looks shinier and healthier since I started using it, which is a big win. Overall, the Dyson Airwrap i.d. has made my hair routine quicker and more enjoyable. If you’re looking to simplify your styling process while still achieving salon-quality results, this is definitely worth considering!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: bella2808
Gender:Female
Verified Purchase:Yes
This was my dream for years, and is all I dreamed. I'm loving it. It's too fast to dry my hair. You can use it in many ways. The attachments are awsome.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Diana
Gender:Female
Verified Purchase:Yes
I've returned it twice because my hair became tangled and broke massively while using it. The cord gets tangled up a lot, making it uncomfortable to use.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, May 5, 2025
Hello, thank you for sharing your experience with us. We’re sorry to hear that you’ve faced these difficulties with the product, including hair breakage and the cord tangling. Your comfort and satisfaction are important to us, and we want to ensure you have the best possible experience.
We would like to look into this further for you. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.
We would like to look into this further for you. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.
Written by a customer while visiting Dyson
Posted by: BeeA
Gender:Female
Verified Purchase:Yes
I received the Dyson Airwrap a few weeks ago and I have found it to be quite helpful for bringing a soft, voluminous look. I’ve been use to the tighter curls from a curling iron and I haven’t achieved that with this but I really like the softer style I’m finding with this tool. Even when I use the straightening attachment I have tons more volume. There is a learning curve to it and it’s only been a few weeks but I appreciate it so far.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Bob28
Verified Purchase:Yes
It has a learning curve but once you get it, it’s amazing.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Kd4arod
Verified Purchase:Yes
Dryer works well. But wave or curls do not hold long.
Response from DysonBy Customer Service, Rubaid K, July 18, 2025
Thank you for your feedback. We are glad to hear that the dryer is working well for you, and we are sorry to learn that your waves or curls are not holding as long as expected. We understand how important lasting style is, especially when you have invested time and effort into your routine. Our goal is to provide styling tools that deliver both high performance and long-lasting results. Curl longevity can vary depending on hair type, technique, and product use, and we would be happy to help you explore ways to improve hold, whether through styling tips or recommended attachments. Please feel free to contact our customer support team or email us at askdysonus@dyson.com. We also welcome any additional feedback you may have, as it helps us continue refining our products and services. Wishing you continued health and happiness, Dyson Marketplace Support
Written by a customer while visiting Dyson
Posted by: Gigi
Gender:Female
Verified Purchase:Yes
I bought this as a gift for a family member and did so because I personally have one of my own which I purchased shortly after they were initially released and was so impressed at its performance and benefits for my hair! At that time I had long hair that is fine in texture but have ALOT of it making it very thick and difficult to dry or style sometimes impossible. But with the Dyson machines, I have come upon a miracle! Owning every different hair tech machine offered to date witth exemption of the new Coanda 2X (which Im dieing to get my hands on to try), I can honestly say that whether you have long very unmanageable hair as I did before or shorter layered hair like I do now, the Airwrap i.d. Is the perfect combination offering the easiest, fastest, less experience requiring technology with a full line of wonderful attachments with remarkable ergonomics!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: jenp
Verified Purchase:Yes
I want desperately to love this tool. it seems to be easy to use for drying and good for my hair but curling is a different story. There is a HUGE learning curve that I can say may never be mastered.
Written by a customer while visiting Dyson