Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Average customer rating
3.7
(463 Reviews)
Rating breakdown 463 reviews
5 Stars
248
4 Stars
45
3 Stars
49
2 Stars
47
1 Star
74
67%of customers recommend this product.
(
233 out of
349)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Posted by: JPull
Gender:Female
Verified Purchase:Yes
Best thing since sliced bread. I’ve had it for about two weeks and it makes styling so fast and easy. My hair looks smooth and is no longer frizzy. It’s gives me wondr curl and adds instant volume to my bangs and roots.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 2, 2026
Thank you so much for sharing your wonderful feedback with us. We’re thrilled to hear that your tool has made styling faster and easier, and that you’re seeing smoother, frizz‑free results with great curls and added volume at your roots and bangs. It’s always rewarding to know when a product truly makes a difference in someone’s routine. We really appreciate you taking the time to let us know how well it’s working for you.
Written by a customer while visiting Dyson
Posted by: Jenn
Gender:Female
Verified Purchase:Yes
I drooled over the Dyson Airwrap for a few years. I have added it to my cart countless times and would remove it because I had a hard time justifying the cost. My hair is grey and grey can be a struggle to mmaintain it's glory. I fel it was time to just buy the Dyson for the overall benefits it would have for me.
Now, I am kicking myself because I didn't buy it sooner. I am still new to the airwrap so I am still learning but I am loving thisstyling tool..I also have the Dyson Nural hairdryer and its great too.
Now, I am kicking myself because I didn't buy it sooner. I am still new to the airwrap so I am still learning but I am loving thisstyling tool..I also have the Dyson Nural hairdryer and its great too.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 3, 2026
We’re glad the Airwrap has exceeded your expectations, even as you're still learning all its features. The investment in healthier, more manageable grey hair is one we hope brings visible results every day. Using it alongside the Nural hair dryer sets you up for beautiful, effortless styling, no matter your hair goals.
Written by a customer while visiting Dyson
Posted by: Returned
Gender:Female
Verified Purchase:Yes
I didn’t see amazing results. I purchased this thinking I would save time and that the results would be non comparable to other products I already own. I was not impressed and returned it.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, March 5, 2026
Thank you for sharing your honest feedback and rating your experience with us. We understand you were hoping for exceptional results and a quicker routine, and we’re sorry to hear the product didn’t fully meet your expectations this time. Your input is invaluable and helps us continue to improve. If you’d like, we’d love the chance to learn more about your experience and see how we can make things better for you—please reach out to our live chat or voice support team. Your satisfaction truly matters to us, and we’re always here to help you get the most from your Dyson styling tools. Thank you again for giving Dyson a try!
Written by a customer while visiting Dyson
Posted by: Nat01
Verified Purchase:Yes
I bought it about a month/2 months ago? And I do notttt regret it. Best thing I’ve ever spent my money on, works great and my curls give me the blowout look I was looking for. Highly recommend it
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 5, 2026
Hello there, thank you for sharing your feedback! We're thrilled to hear you’re loving your purchase and that it’s helping you achieve those blowout curls you wanted. It’s great to know you’re so happy with your investment. If you ever need tips or support, feel free to reach out to us. Enjoy your styling!
Written by a customer while visiting Dyson
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
I bought this a month ago, and it's definitely the best purchase for my hair
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 12, 2026
Thank you for sharing such a fantastic review. There is nothing better than hearing your Dyson has truly delivered on its promises and earned its place as your favourite hair tool. We love knowing it’s a valuable addition to your routine. Should you ever need styling inspiration, product support, or simply want to let us know how things are going, our team is always ready to connect just a message or call away. We will help you with!
Written by a customer while visiting Dyson
Posted by: BILL
Gender:Female
Verified Purchase:Yes
I love the shorter barrels, plus the way the transformer was moved to the plug, it makes the cord less cumbersome. This edition is much easier to use.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 4, 2026
Hello there, thank you for sharing your feedback. We're so glad the updated design is making a difference! Moving the transformer to the plug and shortening the barrels was intended to make the cord less cumbersome and the tool more maneuverable. It’s great to hear this edition is much easier for you to use. Thank you for being a Dyson owner.
Written by a customer while visiting Dyson
Posted by: LAP1
Gender:Female
Verified Purchase:Yes
I’m in love with this product Great product full hair just like the salon
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 5, 2026
Thank you for sharing your review! We’re thrilled to hear you’re loving the Airwrap i.d. Multi Styler and Dryer, and that it gives you salon-worthy hair right at home. Your positive feedback inspires us, and we’re proud that our product helps you achieve the full, beautiful hair you enjoy. Thanks again for choosing Dyson and for letting us be part of your hair care routine!
Written by a customer while visiting Dyson
Posted by: Linda
Verified Purchase:Yes
I would very much like a video that explains how to use the attachments. The ones I see on line are not current for the new Id wrap model. Please help!
Response from DysonBy Dyson Customer Service, May 6, 2026
Hello there, we understand the importance of having the most up-to-date guidance for your new equipment. Since you are looking for current videos specifically for our Dyson Airwrap I.D. model, we recommend connecting with us directly for the most accurate resources. Please reach us via live chat on our website or call us at 1-866-693-9766. Our team can provide you with the specific tutorials or technical support needed for those latest attachments.
Written by a customer while visiting Dyson