Customer reviews from Dyson
Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Average customer rating
3.7
(463 Reviews)
Rating breakdown 463 reviews
5 Stars
248
4 Stars
45
3 Stars
49
2 Stars
47
1 Star
74
67%of customers recommend this product.
(
233 out of
349)
Customer Reviews for Dyson - Refurbished Excellent - Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Ceramic Pink/Rose Gold
Posted by: Laura77
Gender:Female
Verified Purchase:Yes
I bought this several weeks ago. It is shown to be simple to use and curls for days. It’s actually not very easy at at, the curls are relaxed and fall out before you finish the other side of your head. If I used all the products needed to hold 1/2 of my curls, I would have very stiff unflattering hair. I am not pleased at all with this product.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, May 20, 2025
Hello, thank you for sharing your feedback with us. We're truly sorry to hear that the product has not met your expectations in terms of ease of use and long-lasting curls. We understand how frustrating it can be when a product doesn’t deliver the results you anticipated, especially after putting in the effort to style your hair.
Your experience is important to us, and we'd love to explore ways to enhance your styling process and help achieve longer-lasting curls. If you'd like to discuss styling tips or troubleshooting options, please feel free to reach out to us at askdysonUS@dyson.com with "Dyson Review" in the subject line. We're here to assist you and ensure that you have the best possible experience with our products.
Your experience is important to us, and we'd love to explore ways to enhance your styling process and help achieve longer-lasting curls. If you'd like to discuss styling tips or troubleshooting options, please feel free to reach out to us at askdysonUS@dyson.com with "Dyson Review" in the subject line. We're here to assist you and ensure that you have the best possible experience with our products.
Written by a customer while visiting Dyson
Posted by: Sue L
Verified Purchase:Yes
I've been using the Dyson Airwrap and its range of attachments for a few months now, and I can confidently say it’s revolutionized my hair routine. The system is thoughtfully designed, with each attachment tailored to different styling needs—whether you want volume, curls, waves, or a sleek finish.
Barrels (for curling and waving):
These are by far my favorites. The Airwrap uses the Coanda effect to wrap hair around the barrels using air rather than extreme heat, which helps reduce heat damage. The newer multi-directional barrels are especially convenient—no need to switch between clockwise and counterclockwise curls manually. The curls are soft and bouncy and actually last longer than I expected (especially with a light styling product).
Round volumizing brush:
Perfect for adding lift at the roots and creating volume throughout. This brush gives me that “just-blow-dried” fullness without the need for a separate round brush and hairdryer. It's ideal for fine or limp hair.
These are by far my favorites. The Airwrap uses the Coanda effect to wrap hair around the barrels using air rather than extreme heat, which helps reduce heat damage. The newer multi-directional barrels are especially convenient—no need to switch between clockwise and counterclockwise curls manually. The curls are soft and bouncy and actually last longer than I expected (especially with a light styling product).
Round volumizing brush:
Perfect for adding lift at the roots and creating volume throughout. This brush gives me that “just-blow-dried” fullness without the need for a separate round brush and hairdryer. It's ideal for fine or limp hair.
Written by a customer while visiting Dyson
Posted by: JJHP
Verified Purchase:Yes
Love my new Dyson Airwrap! Where has it been in my life for the last several decades?!!! I can honestly say this Dyson Airwrap is a life changer for me. Easier on my hands and arms, takes way less time to dry and style my hair, love the different attachments and I love how easy it is to use. Worth the splurge.
Written by a customer while visiting Dyson
Posted by: Hunter
Gender:Female
Verified Purchase:Yes
Really disappointed. I got the newer device and it’s not a strong as the older one. My hair falls immediately after i curl it which wasn’t a problem with the older model. wish I got the older version
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, June 23, 2025
Hello, thank you for sharing your experience, we are sorry to hear that the newer device hasn’t met your expectations, especially in terms of performance and hold after styling. It’s understandably frustrating when a trusted tool doesn’t quite deliver like its predecessor. Your feedback is valuable in helping us understand where improvements are needed, and we will be sure to pass it along. If you would like to explore options or need further support, please don’t hesitate to reach out to Dyson customer care. You can email askdysonUS@dyson.com and include "Dyson Review" in the subject line to ensure prompt attention.
Written by a customer while visiting Dyson
Posted by: Gab28
Gender:Female
Verified Purchase:Yes
Obsessed! It’s so easy to use (I have minimal hair skills and I did a blowout on my first try) and my hair style lasts for a couple days (I have pin straight hair so normally curls fall within a few hours)
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Glg8
Gender:Female
Verified Purchase:Yes
Amazing product! I’ve been loving the Bluetooth feature way more than I expected. Helped me get my curls to stay longer. Easy to use and switch out the attachments for different uses.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Linda
Gender:Female
Verified Purchase:Yes
One of the best things I ever bought! I have short hair! And it’s great
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Danny
Gender:Female
Verified Purchase:Yes
WOW. I can't believe it took me so long to make the switch. So easy to use, clearly built with women in mind, all of the attachments are useful, and it works SO well. Frankly I'm blown away by Dyson's technology and innovation. This was my first Dyson product, best believe from here on our whatever Dyson makes I'm in.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson