Response from ATT.comBy -David, AT&T CARE, September 24, 2025
Hello there, thank you for sharing your feedback regarding the Apple Watch. We understand that your device's battery isn’t lasting as long. That must be really inconvenient, especially when you rely on it throughout the day as you expected. Rest-assure we are here to help you troubleshoot this and find the best way to improve your battery life or provide a suitable solution. In the meantime, you can try these steps to see if it makes any changes for the battery life: 1.Turn Off Always-On Display if you don’t need it, especially during times when you don’t actively check your watch. 2.Reduce Screen Brightness or enable auto-brightness so the watch adjusts intelligently to light conditions. 3.Limit Notifications: Disable or customize notifications to minimize frequent screen wake-ups. 4.Restrict Background App Refresh: Turn off for non-essential apps to reduce background battery usage. 5.Use Low Power Mode: This disables or scales back some background processes, extending battery life up to 72 hours. 6.Manage GPS and Cellular Usage: Use GPS only when needed and prefer Bluetooth connection to your iPhone over LTE to save power. 7.Keep Software Updated: Apple regularly improves battery efficiency with watchOS updates. 8.Check Battery Health: In settings, monitor battery health percentage; consider battery service if below 80%.
Response from ATT.comBy AT&T CARE - Isabella, October 2, 2025
Hello! Thank you for sharing your feedback! We're glad you are enjoying your new Apple Watch Ultra 2; it's essential to us that you feel the value of your investment. We want to help you get the best out of your Apple Watch. Please refer to this Apple Watch User Guide: https://support.apple.com/guide/watch/welcome/watchos where you can learn about tips and features for your Apple Watch. At AT&T, we’re committed to helping you get the most from your technology—whether it’s maximizing device features, managing upgrades, or finding the best plan to fit your needs. If you have any questions or require further assistance, we’re here to help!