Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.7
(358 Reviews)
Rating breakdown 358 reviews
5 Stars
299
4 Stars
37
3 Stars
12
2 Stars
6
1 Star
4
89%of customers recommend this product.
(
93 out of
104)
Customer Reviews for Samsung - Galaxy Book5 PRO 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Customer Rating
5
Excellent style, power and mobility
on November 1, 2026
Posted by: Bsolja
[This review was collected as part of a promotion.] I chose to buy this for my dad who mainly use it to browse the web lightly replacing his very old Lenovo. Coming to Samsung Laptop, needless to say top of the line with 360 touchscreen clarity/quality and Samsung Ecosystem functionality allows him to navigate through the site and apps with ease and speed, together with other Samsung devices. He absolutely loves using together with his phone S26+ and Galaxy watch Ultra. Greatness is contagious and I want to replace my XPS with Book6.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!!
on October 25, 2026
Posted by: Bubblez
[This review was collected as part of a promotion.] As a flight attendant who also juggles multiple jobs, the Samsung Galaxy Book5 has been the perfect laptop for my busy lifestyle. It's incredibly lightweight and easy to travel with, andpowerful enough to handle everything I need. Whether I'm working between flights, managing business tasks, or just watching movies, it keeps up effortlessly. The battery life is excellent, which is a huge plus when I'm constantly on the go, and the display is beautiful for both work and entertainment. Samsung did an amazing job balancing performance, portability, and style. This has easily become one of my favorite purchases, and I highly recommend it to anyone looking for a reliable, travel-friendly laptop.
Value
5
Response from Samsung USBy R&R Team, November 5, 2026
Aloha Bubblez,
It is wonderful to hear how well the Samsung Galaxy Book5 Pro 360 fits into your dynamic lifestyle as a flight attendant managing multiple businesses. Delivering a device that balances seamless performance, a vibrant display, and exceptional portability is exactly what we aim for, especially for professionals who need a reliable workstation while constantly on the move. Your feedback regarding the battery life and lightweight design is greatly appreciated, as we engineered this laptop to support high productivity without compromising on travel convenience. Thank you for sharing your experience and for recommending it to other busy professionals.
If you ever need tips on maximizing your device's ecosystem features or have questions about updates, please let our Support Team know. Safe travels and thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
It is wonderful to hear how well the Samsung Galaxy Book5 Pro 360 fits into your dynamic lifestyle as a flight attendant managing multiple businesses. Delivering a device that balances seamless performance, a vibrant display, and exceptional portability is exactly what we aim for, especially for professionals who need a reliable workstation while constantly on the move. Your feedback regarding the battery life and lightweight design is greatly appreciated, as we engineered this laptop to support high productivity without compromising on travel convenience. Thank you for sharing your experience and for recommending it to other busy professionals.
If you ever need tips on maximizing your device's ecosystem features or have questions about updates, please let our Support Team know. Safe travels and thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect! Long-lasting Battery!
on October 12, 2026
Posted by: Brieberrie
[This review was collected as part of a promotion.] I chose this laptop because I already had a previous model that I really loved. I am so glad I did choose this one. The screen is bright and crystal clear. The sound is perfect. It is super responsive and fast. My battery life has been tremendous. I am a heavy user and could go a few days before needing to charge again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the Galaxy Book5 Pro 360 for performance.
on October 11, 2026
Posted by: Batista
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Book5 Pro 360 to handle my daily workload, streaming, and creative projects. The 3K Dynamic AMOLED 2X touchscreen display is incredible with vibrant colors and sharp details, making movies and photo editing look amazing. The 2-in-1 convertible design allows me to switch seamlessly between laptop mode for productivity and tablet mode for taking notes or drawing with the included S Pen. Powered by the Intel Core Ultra processor and Galaxy AI features, multitasking is ultra-smooth, fast, and efficient. The battery life easily lasts throughout my entire workday, and the quad speakers with Dolby Atmos offer rich sound for entertainment. It has completely elevated my daily routine for work and personal use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung the best
on October 5, 2026
Posted by: AraEdu6973
[This review was collected as part of a promotion.] I chose Samsung as I have for the last 15 years, I own a TV, Tablet, Phone S series and I am a very happy satisfied Samsung consumer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
smooth and reliable
on October 3, 2026
Posted by: Nerd1TuP
[This review was collected as part of a promotion.] smooth action of keyboard interface is reliable, graphics are a beautiful experience my favorite laptop so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing design and performance
on September 28, 2026
Posted by: CharlesFreire
[This review was collected as part of a promotion.] I’ve owned more than eight laptops over the years, and this Samsung is easily one of the best. The design is outstanding, and the performance holds up extremely well even after many hours of continuous work. It’s also very versatile.
I was initially unsure about the touchscreen, but it has turned out to be a great feature that makes everyday work easier and more efficient.
When it’s time to replace this one, I’ll probably get the same model again—just the newest version.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fir gaming
on September 25, 2026
Posted by: Gamer1040
[This review was collected as part of a promotion.] I use my Book5 pro 360 for gaming, and I love that it has the capacity to keep the game going without any glitches.
Value
5
Written by a customer while visiting Samsung US