Customer reviews from lenovo.com
Lenovo - 27" 4K UHD 3840x2160 IPS Monitor 62CBRAR6US - Black
Average customer rating
4.5
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
32
4 Stars
8
3 Stars
3
2 Stars
1
1 Star
2
92%of customers recommend this product.
(
33 out of
36)
Customer Reviews for Lenovo - 27" 4K UHD 3840x2160 IPS Monitor 62CBRAR6US - Black
Posted by: Adiel
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently purchased the Lenovo ThinkVision 27-inch Monitor (P27u-20), and it has proven to be a reliable and high-quality addition to my workspace. Here’s a summary of my experience:
Display Quality:
The display quality of the P27u-20 is outstanding. The 4K UHD resolution delivers incredibly sharp and detailed images, making it perfect for both professional tasks and entertainment. The color accuracy and vibrancy are excellent, which is crucial for my graphic design and photo editing work.
The display quality of the P27u-20 is outstanding. The 4K UHD resolution delivers incredibly sharp and detailed images, making it perfect for both professional tasks and entertainment. The color accuracy and vibrancy are excellent, which is crucial for my graphic design and photo editing work.
Design and Build:
The monitor boasts a sleek and modern design with thin bezels, maximizing the screen real estate and providing an immersive viewing experience. The build quality is solid and durable, reflecting Lenovo’s commitment to high standards. It looks great on my desk and adds a professional touch to my setup.
The monitor boasts a sleek and modern design with thin bezels, maximizing the screen real estate and providing an immersive viewing experience. The build quality is solid and durable, reflecting Lenovo’s commitment to high standards. It looks great on my desk and adds a professional touch to my setup.
Ergonomics:
The ergonomic design of the P27u-20 is highly appreciated. The stand allows for easy adjustments, including height, tilt, swivel, and pivot, ensuring a comfortable viewing position for long work hours. This flexibility has greatly reduced my neck and eye strain.
The ergonomic design of the P27u-20 is highly appreciated. The stand allows for easy adjustments, including height, tilt, swivel, and pivot, ensuring a comfortable viewing position for long work hours. This flexibility has greatly reduced my neck and eye strain.
Connectivity:
The range of connectivity options is impressive. With multiple USB ports, HDMI, DisplayPort, and USB-C, it’s easy to connect all my devices and peripherals. The USB-C port is particularly convenient for charging my laptop and transferring data with a single cable, reducing desk clutter.
The range of connectivity options is impressive. With multiple USB ports, HDMI, DisplayPort, and USB-C, it’s easy to connect all my devices and peripherals. The USB-C port is particularly convenient for charging my laptop and transferring data with a single cable, reducing desk clutter.
Performance:
The performance of the monitor has been consistently reliable. It handles all tasks smoothly, from everyday office work to high-resolution video editing. The quick response time and high refresh rate enhance the overall user experience, making everything from web browsing to video playback fluid and enjoyable.
The performance of the monitor has been consistently reliable. It handles all tasks smoothly, from everyday office work to high-resolution video editing. The quick response time and high refresh rate enhance the overall user experience, making everything from web browsing to video playback fluid and enjoyable.
User Experience:
Setting up the monitor was straightforward and hassle-free. The on-screen display controls are intuitive, making it easy to adjust settings to my preference. The integrated speakers are a nice bonus, providing decent sound quality for general use.
Setting up the monitor was straightforward and hassle-free. The on-screen display controls are intuitive, making it easy to adjust settings to my preference. The integrated speakers are a nice bonus, providing decent sound quality for general use.
Overall Satisfaction:
I am extremely satisfied with the Lenovo ThinkVision 27-inch Monitor (P27u-20). It’s a reliable, high-performing, and well-designed monitor that meets all my professional needs. It offers excellent value for money and has significantly enhanced my productivity and work experience.
I am extremely satisfied with the Lenovo ThinkVision 27-inch Monitor (P27u-20). It’s a reliable, high-performing, and well-designed monitor that meets all my professional needs. It offers excellent value for money and has significantly enhanced my productivity and work experience.
Thank you, Lenovo, for delivering such a reliable and high-quality product. The ThinkVision P27u-20 is an excellent choice for anyone in need of a top-tier monitor.
Written by a customer while visiting lenovo.com
Posted by: Luis Mendes
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] First, the contras, that may not be relevant for you.
- If the KVM is important to you, look somewhere else. The KVM of this monitor is quirky when it works. Most times it doesn't work. It is uncapable of waking up a PC that was sleeping, so you need to wake up the PC, then switch to it.
- Controls are outdated. Modern monitors come with a joystick to operate the OSD, but this still uses the row of buttons.
- PC software only works in Windows 10, not Windows 11.
- Black is not very dark.
- In hopes to improve the KVM, I searched for a firmware update. There's no tool available, meaning that Lenovo does not plan to update its firmware. This may change in the future.
Now the pros:
- Excellent color! Delta E smaller than 0.5, which is great. Means that the color presented on the screen is very close to the color sent by the PC.
- Impressive color space. 100% sRGB and more than 95% AdobeRGB and DCI-P3.
- Very good number of ports. I removed a number of cables, KVM and USB hubs when I installed this monitor.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, May 16, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Maggard Sales
from Pound, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent monitor, easy to set up and the color is great!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
4K monitor with wonderful color and connectivity
on March 21, 2024
Posted by: Ken_X
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this monitor to be used side by side with my Dell Ultrasharp FHD one. The 4K resolution is so much better for viewing text at work, not to mention getting the best out of 4K videos/movies. Out of box, the color is so much more vibrant and accurate compared to my older monitor. That motived me to go through my photo collection again and I got better memory about the trips I went for taking those photos. My measurements with a Spyder Pro indicate 100% coverage for Adobe RGB color gamut, matching the specifications. The thunderbolt connection also works great with my laptop, and I can actually use the one-cable solution without worry about balancing bandwidths for video and data signals. I really believe that Thunderbolt or USB C 4 IS required for a 4K monitor which is also used as hub.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: P27u20
Verified Purchase:Yes
Please fix the issue with miltiple P27u-20 reporting the same "EDID UUID" and empty SerialNumber.
This causes problems in MacOS which uses this information to correctly identify (and distinguish) multiple display monitors connected via thunderbolt.
This causes problems in MacOS which uses this information to correctly identify (and distinguish) multiple display monitors connected via thunderbolt.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, March 12, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: HermanD
from NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is great monitor for general business use. With the thunderbolt connectivity it opens up several additional ports and may even take the place of a docking station depending on how many ports are needed.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Drewbert
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very pleased with this monitor so far. I needed a new setup at home for a new job and had been using Lenovo at my previous workplace for several years with no issues so I decided to replicate my prior setup. The size is great for working, visuals are plenty large and crisp. I paired this with the T34w-30 (I don’t have enough room for two ultrawides) and the height of the actual monitors match perfectly.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: McGaheySS
from Cary, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] The first monitor was defective right out of the box. 2/3rds of the screen was black with irregular lines. Contacted Lenovo immediately, sent me a replacement without question. Received the new one and it worked fantastic. Boxed the defective one up and sent it back. Love the monitor.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com