Customer reviews from https://www.asus.com
ASUS - Swift 26.5" LED FreeSync Premium (AMD Adaptive Sync) Monitor with HDR (USB, HDMI) - Black
Average customer rating
4.2
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
14
4 Stars
5
3 Stars
1
2 Stars
0
1 Star
3
83%of customers recommend this product.
(
10 out of
12)
Customer Reviews for ASUS - Swift 26.5" LED FreeSync Premium (AMD Adaptive Sync) Monitor with HDR (USB, HDMI) - Black
Posted by: DeezNu1s
Frequency of use:Daily
Verified Purchase:Yes
Great OLED screen I just wish firmware updates were more accessible and understandable to new users
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Big Tonio
Verified Purchase:Yes
Great quality monitor; updated firmware and dialed in HDR settings in windows. This is easily a main gaming monitor for the next 5+ years. Very smooth gameplay using RTX 4080.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Hollow
Frequency of use:Daily
Verified Purchase:Yes
Great picture smooth gameplay but burn in issues within 2 months of owning this monitor.
Response from https://www.asus.comBy CLM, October 16, 2024
Dear Hollow,
We apologize for the inconvenience you have encountered with your monitor. Our commitment to quality ensures that all our products undergo rigorous testing to meet the highest standards. The issues you’ve faced were certainly not intentional.
To assist you promptly, kindly provide us with your case number. We will thoroughly investigate this matter and work towards a resolution. You can reach out to us via email at customerloyalty@asus.com, and please include the link to this review for reference.
Your feedback is invaluable as it contributes to continuous improvements in our support channels. For your convenience, here’s the case number: N2410021102-0001.
Thank you for choosing ASUS!
Best Regards,
Schottky
ASUS Customer Loyalty US Support
We apologize for the inconvenience you have encountered with your monitor. Our commitment to quality ensures that all our products undergo rigorous testing to meet the highest standards. The issues you’ve faced were certainly not intentional.
To assist you promptly, kindly provide us with your case number. We will thoroughly investigate this matter and work towards a resolution. You can reach out to us via email at customerloyalty@asus.com, and please include the link to this review for reference.
Your feedback is invaluable as it contributes to continuous improvements in our support channels. For your convenience, here’s the case number: N2410021102-0001.
Thank you for choosing ASUS!
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Posted by: Dizz
Frequency of use:Daily
Verified Purchase:Yes
Not worth the Price. Bad on the eyes and has issues turning off.
Response from https://www.asus.comBy ASUS Customer Loyalty US Support, March 23, 2025
Dear Dizz,
We certainly understand your disappointment with this product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2410013283-0004] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
We certainly understand your disappointment with this product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2410013283-0004] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Customer Rating
1
Do Not Buy This! Until FW Update Possibly Fixes.
on May 26, 2023
Posted by: Mykeyz
Frequency of use:Daily
Verified Purchase:Yes
Absolutely terrible, disgraceful product and quality control. Google search or Reddit search all the issues its plagued with. I can not even list them all. Had to return it.
No, I would not recommend this to a friend.
Written by a customer while visiting https://www.asus.com
Posted by: HwoL
Frequency of use:Daily
Verified Purchase:Yes
I purchased this becuz it can display 240hz but it doesn’t it only display 120hz so don’t waste your money plus this isn’t a cheap monitor
No, I would not recommend this to a friend.
Response from https://www.asus.comBy CLM, December 13, 2024
Dear HwoL,
We do understand the inconvenience this may have caused if you are having issue.
Absolutely, this monitor supports a refresh rate of 240Hz. If you are experiencing issue running it at 240Hz, please check if your GPU does meet the system requirements of this monitor. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We do understand the inconvenience this may have caused if you are having issue.
Absolutely, this monitor supports a refresh rate of 240Hz. If you are experiencing issue running it at 240Hz, please check if your GPU does meet the system requirements of this monitor. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: DanielV82
Verified Purchase:Yes
Pretty awesome. Out the box color is okay. Will need to dial in the color a little more. But other than that... Beautiful!
Written by a customer while visiting https://www.asus.com
Posted by: Viper4060
Frequency of use:Daily
Verified Purchase:Yes
Monitor works great, however the coating is very lackluster. I thought it was going to to be similar to most normal tn and ips panel. Should have be a better coating or glossy.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com