Customer reviews from usa.canon.com
Canon - imageCLASS MF289dw Wireless Black-and- All-In-One Laser Printer with Fax - White
Average customer rating
4.4 out of 5
4.4
(14 Reviews)
Open Ratings Snapshot
Rating breakdown 14 reviews
5 Stars
8
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
0
92%of customers recommend this product. 
(
12 out of 13
)
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Customer Reviews for Canon - imageCLASS MF289dw Wireless Black-and- All-In-One Laser Printer with Fax - White
Customer Rating
3 out of 5
3
MF289dw has some problems
on November 19, 2025
Posted by: longtime Canon customer
from Capital District, New York
Verified Purchase:Yes
printer works for awhile but every so often it loses it's connection to my home wired LAN (printer is hardwire connected to my wireless router but then communicates with my laptop via wireless). This requires me to reinstall the printer, which is time consuming and inefficient. Scanning to my laptop is even more problematic since the MF289dw touch screen constantly tells me to "connect computer" suggesting it too loses the connection. Finally, even though I have unity set to "PDF" filetype for scans, it only gives me jpeg files when I can get the scanner to work.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4 out of 5
4
Great value
on October 21, 2024
Posted by: SheisCee
from Jacksonville, FL
I received a free Cannon printer to review and overall, I really enjoyed the setup of the printer. It connected instantly to my internet connection and it’s super easy to use. They only set back in my opinion is the quality of the ink. It prints the words like the ink is worn out.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
Can't ever go wrong with Canon.
on October 18, 2024
Posted by: MisterMike
From unboxing this free sample Printer to ready to go took a total of 10 minutes, which included downloading the software and getting it setup via wireless. Remove the orange on everything, plug 'eg in, download the software, register it and you are printing in no time. Overall, the printer feels solid, did not notice many weak of flimsy parts. This will do great for scanning and blasting off some documents. I have also rocked Canon printers for as a long as I can remember. I did get this printer
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
Easy setup
on October 18, 2024
Posted by: Allisonh
from California
This printer was provided to me for free in exchange for an honest review.
The printer was very easy to set up with no issues. I like that it is quiet and does not distract from other activities. I have not had any problems with jamming or any other issues.
I like better it includes so many functions all in one. I wish it were a bit smaller, but that is not a dealbreaker.
I find it very easy to use and would definitely recommend this printer.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4 out of 5
4
Excellent printer for the price.
on October 18, 2024
Posted by: Scorch
from Putnam
I received a free printer to try and give my honest opinion on its attributes. This particular printer is very versatile and performs quite well for my needs. It has a streamline design and is compact enough for smaller areas. The print quality is very precise and clear. The printer is quiet enough and performs to satisfaction.
Printer pertorms smoothly with no paper jams. I would recommend this printer for all your daily needs. I received this printer as a sample to review.
Written by a customer while visiting usa.canon.com
Customer Rating
4 out of 5
4
Once setup, high quality!
on October 18, 2024
Posted by: Sashamc
from Los Angeles CA
I received this printer to try in exchange for an honest review. This printer was larger than I expected, but would be the perfect size for a large home office or small business. It was frustrating that the QR codes provided in the setup did not work, so I had to type in the links on my phone to continue. It also took a long time to figure out how to change the type from upper to lower case so I could input my wifi password, and nowhere in the manual was this addressed. Once the setup was complete, the app was easy to use and the printing was clear and quick.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4 out of 5
4
Good for what it is
on October 18, 2024
Posted by: Chairmanofthebar
I received a free sample of this product for review. I love how quick it prints and can handle many copies. It is very clear. The user interface is a little clunky and it took some time to set up, but overall the functionality is good. I would recommend this to anyone who needs to print in bulk.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
Printer
on October 18, 2024
Posted by: Tiffani
from Tempe Arizona
This product was easy to use and convenient for me. I am pleased with the product and even better than I thought it was. I am satisfied with the printer and would buy another. I tested the product out and the printer is durable and my only complaint was the prices of cartridges. Extremely convenient for me that the printer came with one , the printer is worth the money and I am happy with it. It's also comparable with my phone so I was able to download PDFs and get what I needed done
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
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