Customer reviews from Samsung US
Samsung - Galaxy S25 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,092 Reviews)
Rating breakdown 5,092 reviews
5 Stars
3,989
4 Stars
838
3 Stars
179
2 Stars
40
1 Star
46
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Compact, incredibly fast, and the AI features
on June 2, 2026
Posted by: Paiiman
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 for a bit now, and it is easily the perfect daily driver. The design is incredibly comfortable to hold and use one-handed, but Samsung didn't compromise on performance at all. The display is beautiful, vibrant, and incredibly bright even when I'm outdoors.
What really sets this phone apart for me is Galaxy AI. Features like Circle to Search and the photo editing tools have completely changed how I use my phone, making it way faster to look things up or clean up shots on the fly.
The battery life easily gets me through a full day of heavy use, and the performance is flawless and snappy whether I'm gaming or multitasking. It’s an amazing upgrade and I highly recommend it!
What really sets this phone apart for me is Galaxy AI. Features like Circle to Search and the photo editing tools have completely changed how I use my phone, making it way faster to look things up or clean up shots on the fly.
The battery life easily gets me through a full day of heavy use, and the performance is flawless and snappy whether I'm gaming or multitasking. It’s an amazing upgrade and I highly recommend it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This phone is unremarkable & works bad on speaker!
on June 3, 2026
Posted by: Letsbefair
[This review was collected as part of a promotion.] I use my device for many things, games, talking, texting, photos, internet & GPS. Talking when I'm using the speaker is most difficult for me, I've had difficulty with my speaker from the very beginning. Customer service said I could turn it in for a different phone other than an S25 but when I went to the T-MOBILE store in Lee's Summit the Manager said they would charge me a restocking fee. I'm still having the same problem & I've talked to several people at the company who wouldn't help me! I should be able to give back this defective phone that your company sold me & get any phone without being charged a restocking fee!
Value
2
Response from Samsung USBy R&R Team, June 3, 2026
Hi there Letsbefair, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We know how disappointing it can be when your device is not operating as intended or expected. We have provided a link to a troubleshooting guide to help you with the speaker of your device. We have also provided a link to the Samsung Support Team to assist you further with options for a resolution if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 is BY FAR the fastest phone Iv ever used!
on June 3, 2026
Posted by: Dossua
[This review was collected as part of a promotion.] The Galaxy S25 is by far the fastest phone I've ever used, and it has completely transformed my daily mobile experience. From the incredibly fast and literally near instant startup speeds and instant app switching, to seamless multitasking, this device delivers power on tap, which I absolutely love!
I primarily use my Galaxy S25 for gaming, like with my favorite strategy and memory intensive game of Civilization 6, to web browsing, and research. I'm also constantly utilizing Galaxy AI to get quick answers to the many questions I constantly have, and to dive deep into topics I'm curious about.
This phone is an absolute powerhouse, and I highly recommend it to anyone who values and is looking for speed and efficiency. I have zero regrets about my purchase and couldn't be happier with my new Samsung Galaxy S25!
I primarily use my Galaxy S25 for gaming, like with my favorite strategy and memory intensive game of Civilization 6, to web browsing, and research. I'm also constantly utilizing Galaxy AI to get quick answers to the many questions I constantly have, and to dive deep into topics I'm curious about.
This phone is an absolute powerhouse, and I highly recommend it to anyone who values and is looking for speed and efficiency. I have zero regrets about my purchase and couldn't be happier with my new Samsung Galaxy S25!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the galaxy ai so helpful most of the time
on June 3, 2026
Posted by: 2super
[This review was collected as part of a promotion.] I love the galaxy AI, it's super helpful most of the time. Sometimes there's a learning curve with the voice assistant because of my southern accent, but overall it's great.
P.S. used it to write this review!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung s25
on June 3, 2026
Posted by: Drulez
[This review was collected as part of a promotion.] I love my phone! I have so much space and I use it! I play games and have tons of pictures. It runs smoothly and isn't glitch! Highly recommend this phone!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good, stable, modifiable model.
on June 3, 2026
Posted by: Lombardi
[This review was collected as part of a promotion.] I like that the phone let's me set things up how I want. I bought a galaxy so I could control my experience, not like an *phone where everything is curated by the company. The GalaxyAI is handy as well. I utilize the phone as a mobile computer more often than I do as a phone and Samsung let's me configure it how I want for the most part.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on June 3, 2026
Posted by: Wykkedleo
[This review was collected as part of a promotion.] Galaxy AI is Great when i used it for a graduation picture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
minimalistic, powerful and portable mobile phone
on June 4, 2026
Posted by: Leonel
[This review was collected as part of a promotion.] This little phone has overpassed my expectations, I was looking for a small phone that have a great cameras and good performance with the lastest android version but what I appreciate the most is the operative system and how it works in harmony with my other Samsung devices. It is also very convenient how the Galaxy AI is implemented in every aspect of the phone and helps you out so quickly, it makes you feel like we live in the future.
Value
5
Written by a customer while visiting Samsung US