Customer reviews from Samsung US
Samsung - Galaxy S25 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,100 Reviews)
Open Ratings Snapshot
Rating breakdown 5,100 reviews
5 Stars
3,994
4 Stars
840
3 Stars
179
2 Stars
41
1 Star
46
88%of customers recommend this product. 
(
141 out of 161
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 256GB (Unlocked) - Silver Shadow
Customer Rating
4 out of 5
4
I love how clear this phone is.
on April 27, 2026
Posted by: Elisha
[This review was collected as part of a promotion.] This phone has such clearness. I woukd recommend it to everyone i know.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s25 best outstanding dable phone for everyo
on April 27, 2026
Posted by: MamiLovesShop
[This review was collected as part of a promotion.] The Galaxy S25 really blew me away and has really exceeded my expectations and is a fantastic choice for everyone. After upgrading from my Flip device, I was amazed by its great camera quality, especially with the Galaxy AI tool that easily cleans up any distractions in my photos. It’s also incredibly fast, after looking into it i saw it has a Snapdragon 8 Elite chip, makes everything run more efficiently so every app runs smoothly and never lags. It’s perfect for me since I love playing video games when im out and about, and the performance keeps up with every game. The Galaxy S25 is perfect for my vacation pictures and, for my business, since I work with clients’ hair, it’s a huge help letting me capture and adjust every detail. It’s just a fantastic upgrade with amazing speed and quality, and it’s a great phone for anyone who wants a reliable, easy to use device that never slows down.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Exceptional Tool for Professional Productivity
on April 27, 2026
Posted by: GalaxyLife
[This review was collected as part of a promotion.] Since integrating this Samsung device into my daily workflow, my efficiency has reached a new level. The interface is incredibly smooth, and the display quality makes multitasking seamless. I am particularly impressed with the Galaxy AI features, which have simplified complex tasks and improved my organization. The battery life consistently lasts through my entire workday, even with heavy use of professional applications. It is a reliable and powerful device that has become essential for my career.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone
on April 27, 2026
Posted by: Melmel
[This review was collected as part of a promotion.] I use it for everything even a remote for my Samsung smart TV the ai is awesome along with everything else
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All around amazing phone
on April 27, 2026
Posted by: MamaSaurs
[This review was collected as part of a promotion.] I do everything with my device... appointments, scheduling, graphics.. all of the above.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Well designed phone
on April 27, 2026
Posted by: Casualex
[This review was collected as part of a promotion.] Camera quality is good, battery life better than s22 ultra and performs well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Camera features are great but loading time bad
on April 27, 2026
Posted by: Eja415
[This review was collected as part of a promotion.] GALAXY AI works great most of the time sometimes it give off the wall answers or doesn't recognize what you are saying all the time
Value
2 out of 5
2
Response from Samsung USBy R&R TeamApril 29, 2026
Hi there Eja415, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 with us. We understand how frustrating it can be when your device is not meeting your expectations or operating as intended. We have provided a link to the Samsung Support Team to assist you with the instances you are experiencing strange responses to your prompts to the device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Does the job
on April 27, 2026
Posted by: Steff224
[This review was collected as part of a promotion.] I use my Galaxy s25 for personal use and sometimes work. I love how sleek and light weight it is. The camera is great and overall I think its a great phone for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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