Customer reviews from Samsung US
Samsung - Galaxy S25 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,102 Reviews)
Rating breakdown 5,102 reviews
5 Stars
3,995
4 Stars
840
3 Stars
179
2 Stars
42
1 Star
46
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Samsung Galaxy S25 Review
on April 27, 2026
Posted by: Galaxygirlie20
[This review was collected as part of a promotion.] I love my Galaxy S25! I have been a Samsung girl for more than 10 years, and they have never disappointed. I use my phone constantly for work and streaming videos and movies. I'm going on a year and a half with this current phone, and it is still in great condition even though I've dropped it a number of times. Amazing quality overall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is okay
on April 27, 2026
Posted by: RealAngel
[This review was collected as part of a promotion.] It drops call and text in the middle of doing anything
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hi there RealAngel, thank you for your feedback on your Samsung Galaxy S25. We completely understand how important the reliable connection of your device to your carrier is to you every day. We have provided links to articles to help you troubleshoot this experience at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if you continue to experience this frustration, or have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Happy S25 Owner
on April 27, 2026
Posted by: Zocasso
[This review was collected as part of a promotion.] I'm extremely happy with my phone. The camera is amazing, battery life is solid and awesome storage. It handles great as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 27, 2026
Posted by: Cheri54
[This review was collected as part of a promotion.] Great phone camera quality is not the best but works good enough.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very easy to use.
on April 27, 2026
Posted by: Rose26
[This review was collected as part of a promotion.] We hope you are enjoying your new device. It offers a remarkable display, showcasing vibrant colors and sharp details. The camera system is designed to capture stunning photos and videos with impressive clarity. You'll appreciate the powerful performance that allows for seamless multitasking and smooth operation. Furthermore, the battery life is engineered to keep you connected throughout your day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung s25
on April 27, 2026
Posted by: Jmcgeee270
[This review was collected as part of a promotion.] Does samsung galaxy s twenty five?Is a great phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung yet
on April 27, 2026
Posted by: Stacey
[This review was collected as part of a promotion.] Love the smaller size and enjoy how good a phone is. Like the Galaxy AI functions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good quality
on April 27, 2026
Posted by: Griff13
[This review was collected as part of a promotion.] The Galaxy S25 is solid and is a valuable piece of technology. The AI function can be helpful when trying to find data. Call clarity is good and it is very fast. Takes good pictures and screen is easy to read.
Value
5
Written by a customer while visiting Samsung US