Customer reviews from Samsung US
Samsung - Galaxy S25 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,093 Reviews)
Open Ratings Snapshot
Rating breakdown 5,093 reviews
5 Stars
3,989
4 Stars
838
3 Stars
179
2 Stars
41
1 Star
46
88%of customers recommend this product. 
(
141 out of 161
)
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Customer Reviews for Samsung - Galaxy S25 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
It just works flawlessly
on November 10, 2025
Posted by: Bigguy72
[This review was collected as part of a promotion.] Great screen, impressive battery life, and just I erall smooth operation from a phone that gives you flexibility to customize as you like.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great!
on November 20, 2025
Posted by: PYaG
from MN
Verified Purchase:Yes
So far so good! I'm a samsung user for 5 years? I like this version due to the size. The other S25 are too big so I'm glad they still have a decent small size everytime a new one releases. Everything else seems good.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamNovember 20, 2025
Hey PYaG, thank you for sharing your experience of your Samsung Galaxy S25 with us. We are so happy to hear that you are enjoying the compact size and capabilities of your new device. We have shared a link to the Samsung Support Team to assist you any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's nice, but is almost the same than my S23
on December 5, 2025
Posted by: Yeestrada
[This review was collected as part of a promotion.] The Galaxy S25 is a nice device, it gets the job done, has a great camera, and the AI features are definitely faster. However, the device feels almost the same as my Galaxy S23. In terms of hardware, there aren’t any major differences. I have to say the new AI features are better, but overall it doesn’t feel like a big upgrade. If you already own an S23, it might not be worth switching, but for anyone coming from an older model, it’s a solid choice.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent product, 1000/1000
on December 6, 2025
Posted by: Matheus2025usa
[This review was collected as part of a promotion.] The Galaxy S25 is absolutely outstanding! Its compact design strikes the perfect balance between comfort and sophistication, making it a joy to hold and use every day. The build quality is premium and refined, showing Samsung’s incredible attention to detail. The performance is top-notch the processor is lightning-fast, efficient, and handles everything effortlessly, from multitasking to high-end gaming. The display is simply stunning, with vibrant colors and crisp clarity that make every image come to life.
This phone feels like a perfect blend of power and elegance. It’s a device made for those who want the best experience in a smaller form factor. While the cameras and battery could benefit from slight enhancements in future updates, the overall experience of the Galaxy S25 is exceptional. It’s easily one of the best and most enjoyable smartphones on the market today. I absolutely love this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on January 11, 2026
Posted by: Jake
Great phone has so many biometrics and time savers like double screen or it's jut a list of things. I was devastated when it wS stolen and i had to downgrade it sucked and made me realize how much i liked it great phones
Response from Samsung USBy R&R TeamJanuary 30, 2026
Hi Jake, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are happy to hear that you are finding your new device to be great for your usage, and that features have been enhanced. We have provided a link to the Samsung Support Team for your convenienc eif you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Preloaded apps suck
on March 1, 2026
Posted by: Marcos Reinoso
Verified Purchase:Yes
No one likes these bloatware apps that we cant uninstall. They take up space and we dont use them. Super annoying
Response from Samsung USBy R&R TeamMarch 2, 2026
Hello Marcos Reinoso, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how important the ability to customize your device is to you. We have provided links to the complete manual and the Samsung Support Team to help you have the best possible experience with your device and best align the settings to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Qualiy software and hardware product
on March 5, 2026
Posted by: Dru1012
Verified Purchase:Yes
Great product and easily manage in smart things app
Response from Samsung USBy R&R TeamMarch 5, 2026
Hi there Dru1012, thank you for sharing your feedback on your Samsung Galaxy S25. We are thrilled to hear how pleased you are with the usage and capabilities of your device. We have provided links to resources to help you maximize your experience and discover features like Galaxy AI, align the settings to your usage preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has been great and runs fast has
on May 19, 2026
Posted by: Jayhoney
[This review was collected as part of a promotion.] Runs fast has alot of memory, has alot of features i love samsung by far my number 1 choice
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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