Customer reviews from ring.com
Ring - Alarm Pro Base Station - White
Average customer rating
4.8
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
60
4 Stars
12
3 Stars
2
2 Stars
0
1 Star
0
95%of customers recommend this product.
(
39 out of
41)
Customer Reviews for Ring - Alarm Pro Base Station - White
Customer Rating
4
Great tool for managing several devices
on February 17, 2022
Posted by: Jojo877
from Staten Island, NY
[This review was collected as part of a promotion.] I bought the base station rather than a prepackaged kit to allow me to pick and choose various things to add. I've since bought a few of the stick on cams to cover the high traffic areas in my house - garage, front door, and backyard. They all work really well. It's all pretty seamless. I don't like the idea of being tied into a subscription service, so I wish there was a 'free' rewind feature for 30 days that you always got the benefit of since you've paid a lot already for the hardware cost - but I guess these days, everything is on a subscription model so it's inescapable. I have a large house (4400sf) and the range of the base station required some extenders to make wifi work in the far corners of the house. Aside from that, setup is pretty easy, and all the Ring additional hardware works seamlessly and is easy to add.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
5
Great Solution
on February 15, 2022
Posted by: HandymanFW
from Fort Worth, TX
[This review was collected as part of a promotion.] I got this alarm base about a month ago to replace my existing home alarm system. I have a hard-wired system and needed to add the interface from Ring to tie these together. It saved me the hassle of replacing all of my sensors-the wired sensors attach to the interface and it works with this base-pretty genius. It also connects with my existing Ring doorbell. I will be adding some Ring cameras with spot lights-they will also tie in. It is a router and a backup cellular router, in case normal internet goes down. There is also a backup battery built-in, so that your alarm still works during a power outage. There is a LOT packed into this little box. And it can all be controlled through the APP.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
5
I didn’t know I needed this.
on February 10, 2022
Posted by: Danielle21
from San Antonio
[This review was collected as part of a promotion.] I received the Alarm Pro Base station for Ring. Before I just had the ring doorbell and wanted more protection but didn’t know where to start. This Alarm Pro was exactly what I needed. It was easy to set up and subscribe to the right security for me. It gives me peace of mind knowing that if for whatever reason my wifi messes up it will not affect my alarm system and that is all I need to feel safe!
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
5
Easy to use
on February 10, 2022
Posted by: Gummyjar
from Overland Park, KS
[This review was collected as part of a promotion.] Alarm Pro Security Kit, 8-Piece whole-home protection, with a fast eero Wi-Fi 6 router, and network security. We use it as our primary router and we connected it directly to our modem and replaced our existing network. It is easy to hook up, use, and works with all of our Ring products.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
3
Works great - difficult set up
on February 3, 2022
Posted by: LaLaT
from Austin, Tx
[This review was collected as part of a promotion.] As someone who runs a business from home this device is great to use as my WiFi router with backup internet. The downfall is that installation is cumbersome and the instructions aren't very straightforward. Additionally if you want to add on other security features it adds up quickly. Good for what I need but I don't know that it is really worth the money for my intended use.
No, I would not recommend this to a friend.
Response from ring.comBy Ring Team , Ring, February 8, 2022
Hello LaLaT
Our top priority at Ring is to ensure that our customers have the best possible experience with our products. It is important to us that you have all the necessary information to ensure that your setup experience is seamless. We truly value your feedback, simply because it helps us improve the product from a consumer standpoint.
Alarm Pro Base Station lets you upgrade your existing Ring Alarm system or create a new Alarm Pro system with a built-in Eero Wi-Fi 6 router that helps keep your network secure, too. Add Ring Alarm security devices and Ring Security Cameras to Alarm Pro Base Station to help protect your entire home. Stay online with supported wifi speeds up to 900 Mbps, and coverage of up to 1500 sq. ft. Plus, keep your connected devices online if the primary internet goes out with 24/7 Backup Internet, an exclusive Ring Protect Pro subscription feature. Control your home security system from the Ring App and manage your wifi and network security settings in the eero App.
Ring Alarm Pro is designed to be used as your primary router and must be directly connected to your modem, replacing your existing network.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.
Thank you,
Antonio from Ring
Our top priority at Ring is to ensure that our customers have the best possible experience with our products. It is important to us that you have all the necessary information to ensure that your setup experience is seamless. We truly value your feedback, simply because it helps us improve the product from a consumer standpoint.
Alarm Pro Base Station lets you upgrade your existing Ring Alarm system or create a new Alarm Pro system with a built-in Eero Wi-Fi 6 router that helps keep your network secure, too. Add Ring Alarm security devices and Ring Security Cameras to Alarm Pro Base Station to help protect your entire home. Stay online with supported wifi speeds up to 900 Mbps, and coverage of up to 1500 sq. ft. Plus, keep your connected devices online if the primary internet goes out with 24/7 Backup Internet, an exclusive Ring Protect Pro subscription feature. Control your home security system from the Ring App and manage your wifi and network security settings in the eero App.
Ring Alarm Pro is designed to be used as your primary router and must be directly connected to your modem, replacing your existing network.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.
Thank you,
Antonio from Ring
Written by a customer while visiting ring.com
Customer Rating
5
Great for any Ring owner!
on February 3, 2022
Posted by: Gus79
from North Plains, OR
[This review was collected as part of a promotion.] I recently got this Ring Alarm Pro Base Station and am so happy! I have a ring video doorbell, a ring flood light camera and a ring spotlight cam. I have had a few connection hiccups with my doorbell as it is the furthest thing from my router originally. UNTIL I got this base station! I replaced my router and have noticed an extreme difference!! The connection has not been lost and I can live view anytime! This has improved my speeds tremendously in comparison to my previous router. The set up is easy to follow though I am quite tech savvy to begin with. Just use the instructions provided and there should not be any issues setting up. I have all of my home device as well as ring devices hooked to the base station. It is not Ring specific which is perfect!! You won't be sorry!! Great product & a seamless more streamline connection!
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
5
User friendly
on February 1, 2022
Posted by: Chelle
from Washington
[This review was collected as part of a promotion.] I wish I had gotten this sooner. When we bought our house it came with an ADT set up that was still registered to our neighbor and we could not release it to us... so it has been useless. Then we started needing protection across our entire homestead and RING was the option for us. We use these to monitor our chicken coops, our house and our workshops. All easily monitored and controlled from our phones and we also can all have our own unique codes for use of the inside keypad. There is no confusion or learning how to do anything, it is all just simple and the buttons are very clearly explained.
I would recommend this to a friend!
Written by a customer while visiting ring.com
Customer Rating
5
Nice alarm
on January 31, 2022
Posted by: Ken H
from Pasadena MD
[This review was collected as part of a promotion.] This is a great self install alarm with the option to also add a subscription service. It pairs nicely with other ring devices. I had some minor struggles with getting it connected to my network but a couple online tutorials later and we are good to go.
I would recommend this to a friend!
Written by a customer while visiting ring.com