Customer reviews from otterbox.com
OtterBox - Defender Series Hard Shell For Apple iPhone 15 Pro Max - Mountain Majesty (Purple)
Average customer rating
4.2
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
53
4 Stars
5
3 Stars
7
2 Stars
1
1 Star
9
91%of customers recommend this product.
(
48 out of
53)
Customer Reviews for OtterBox - Defender Series Hard Shell For Apple iPhone 15 Pro Max - Mountain Majesty (Purple)
Customer Rating
2
Doesn’t work with MagSafe!
on October 30, 2023
Posted by: Crwood20
Nice rugged case and I love the Realtree Camo print on it. My beef with this product is it doesn’t work with a MagSafe charger even though it states it is compatible with MagSafe. Disappointing!!!
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 31, 2023
Hello! We are so glad you are enjoying your case and the Realtree design! We also apologize for any confusion or inconvenience. The Defender and Defender Pro Series case are compatible with wireless charging, but do not contain magnets in the case. Therefore, they will not adhere or "snap" to MagSafe charging stands and accessories. Should one be looking for a case with the rugged protection of the Defender, but also with MagSafe (magnets in the case) the Defender XT is an excellent option to consider! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with any further questions!
Written by a customer while visiting otterbox.com
Posted by: Emily
Verified Purchase:Yes
Fits my new iPhone perfectly and looks beautiful! Fits with screen protector I bought as well
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Gipper
Verified Purchase:Yes
It’s a great case. The problem is the case holder. Plastic that doesn’t hold the case and phone very well and breaks way to easily. The case holder really needs to be designed better IMHO.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, November 1, 2023
Hello! We are so sorry to hear that you experienced an issue with your Defender Series belt clip holster. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Johnnie
Verified Purchase:Yes
We've used the Defender for all of ours IPhones and never had issue with it not protecting the phone from damage.
Written by a customer while visiting otterbox.com
Posted by: Angelo
Verified Purchase:Yes
Secures my phone and gives me peace of mind so I don’t have to worry about it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mike rtrt
Verified Purchase:Yes
When you use the belt clip, it has a little play in it
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, December 1, 2023
Hi, Mike! We are so sorry to hear the belt clip holster is having a bit more "play" than it should. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this issue to ensure your belt clip is all set to hang on to your device in its Defender Series case!
Written by a customer while visiting otterbox.com
Posted by: Maddy
Verified Purchase:Yes
Absolutely love it. I dropped my phone at work and it hasn’t broken yet.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: GDaddy
Verified Purchase:Yes
it’s like any other otterbox case. holds up very well, good grip, good look, good feel and peace of mind your phone will be safe if it falls
I would recommend this to a friend!
Written by a customer while visiting otterbox.com