Customer reviews from otterbox.com
OtterBox - Defender Series Hard Shell For Apple iPhone 15 Pro Max - Baby Blue Jeans (Blue)
Average customer rating
4.2
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
53
4 Stars
5
3 Stars
7
2 Stars
1
1 Star
9
91%of customers recommend this product.
(
48 out of
53)
Customer Reviews for OtterBox - Defender Series Hard Shell For Apple iPhone 15 Pro Max - Baby Blue Jeans (Blue)
Posted by: Chuckmaster
Verified Purchase:Yes
I am so please with my case because of its durability and how it feels in my hands.
Written by a customer while visiting otterbox.com
Posted by: Jazzy Lady
Verified Purchase:Yes
I love my Defender OtterBox Case for the Protection it gives my iPhone keeping it brand new.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Steely Bill
Verified Purchase:Yes
Great product! I’ll never have a phone or tablet without my Otter Defender.
Written by a customer while visiting otterbox.com
Posted by: Jmb30
Verified Purchase:Yes
Doesn’t work well with my mag safe chargers so I’m getting rid off it
Response from otterbox.comBy Customer Service, June 3, 2024
Hello! We apologize for any confusion or inconvenience. The Defender and Defender Pro Series case are compatible with wireless charging, but do not contain magnets in the case. Therefore, they will not adhere or "snap" to MagSafe charging stands and accessories. Should one be looking for a case with the rugged protection of the Defender, but also with MagSafe (magnets in the case) the Defender XT is an excellent option to consider! Please give our CS Team a call, or reach out to us via chat, and we are happy to help with any further questions!
Written by a customer while visiting otterbox.com
Posted by: Lily
Verified Purchase:Yes
The plastic case around the screen broke already. I’ve only had it since November 2024.
Response from otterbox.comBy Customer Service, January 7, 2025
Hello Lily! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
5
Can never go wrong with otterbox
on September 18, 2023
Posted by: Paramedicdan
Can’t beat an otterbox. Only case I will ever own. I literally had my phone fall out of the holster while I was climbing a ladder and my phone fell 25 feet to the ground and landed face down. I just knew my screen was busted but the otterbox saved the day and my phone didn’t have a scratch on it.
Written by a customer while visiting otterbox.com
Posted by: Carvb
Verified Purchase:Yes
Disappointed they took away the protection from the screen.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, April 1, 2024
Hello! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs.
Written by a customer while visiting otterbox.com
Customer Rating
1
Find a different case
on November 4, 2023
Posted by: Nick
Worst case ever for iPhone 15 pro max, plastic ring around outside of screen is always coming out of the case, the case itself holds dirt and is rubbing the finish off the iPhone 15s titanium body. I’ve had several OtterBox and life, proof cases, and never once have had an issue like this.
Response from otterbox.comBy Customer Service, November 7, 2023
Hello, Nick! We are so sorry to hear that you are experiencing issues with the front frame of your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com