Customer reviews from whirlpool.com
Whirlpool - 28-inch Wide Top Freezer Refrigerator - 14 cu. ft. - White
Average customer rating
4.5
(1,820 Reviews)
Rating breakdown 1,820 reviews
5 Stars
1,218
4 Stars
431
3 Stars
113
2 Stars
19
1 Star
39
94%of customers recommend this product.
(
1,532 out of
1,635)
Customer Reviews for Whirlpool - 28-inch Wide Top Freezer Refrigerator - 14 cu. ft. - White
Customer Rating
5
on August 20, 2025
Posted by: nond
[This review was collected as part of a promotion.] The refrigerator replaced the same size and model as the old one. It's location is for office personal use, about 18 of us. It keeps our stuff cold and had is what we want.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 17, 2025
Posted by: Ginger
[This review was collected as part of a promotion.] Very happy with my purchase. It is working very well great features and is very attractive.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very good basic refrigerator
on August 15, 2025
Posted by: Judy
from Westford, MA
[This review was collected as part of a promotion.] We are very happy with this item. It is used by a family that is living in our first floor apartment.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 12, 2025
Posted by: fridge
from Atlanta, NY
[This review was collected as part of a promotion.] I am holding my breath! I got a Frigidaire Model #FFTR1835VW 14 months ago and it died. Only thing that works is the light! I pray this Whirlpool lasts a lot longer!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very efficient
on August 6, 2025
Posted by: Revcornie
[This review was collected as part of a promotion.] I bought it online..it’s a little small. But ok and cools well. The old whirlpool was still working at over 20 years. Hope this is my last one
Written by a customer while visiting whirlpool.com
Customer Rating
4
Keeps things cold
on August 5, 2025
Posted by: BillMac
[This review was collected as part of a promotion.] Front handle side seal needs to be pushed in to seal properly
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice frig
on August 5, 2025
Posted by: Nice frig
[This review was collected as part of a promotion.] Perfect size for my rental units. Worked fine out of the box with no damage.
Written by a customer while visiting whirlpool.com
Customer Rating
1
on July 31, 2025
Posted by: Parker 13
from Hudson Falls, New York
[This review was collected as part of a promotion.] I bought this refrigerator on July 1 was delivered on July 23 and it continued to run and run for extended hours at a time. It isn’t unusual for to run nine or 10 hours after opening the door just to get a drink out or anything else with a quick door opening and closing.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 4, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 760610.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 760610.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com