Customer reviews from whirlpool.com
Whirlpool - 28-inch Wide Top Freezer Refrigerator - 14 cu. ft. - White
Average customer rating
4.5
(1,820 Reviews)
Rating breakdown 1,820 reviews
5 Stars
1,218
4 Stars
431
3 Stars
113
2 Stars
19
1 Star
39
94%of customers recommend this product.
(
1,532 out of
1,635)
Customer Reviews for Whirlpool - 28-inch Wide Top Freezer Refrigerator - 14 cu. ft. - White
Customer Rating
1
HAS NOT BEEN WORKING WELL!
on September 28, 2023
Posted by: Cornerstone
from Edinburg
[This review was collected as part of a promotion.] I SET UP AN APPPOINTMENT FOR SOMEONE TO COME IN AND SERVICE IT AND NO ONE SHOWED UP!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 28, 2023
Thank you for sharing your insights with us, Cornerstone. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 403306.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it
on September 27, 2023
Posted by: Patmr
from Harriman Tn
[This review was collected as part of a promotion.] We really the size of it nothing gets lost in it.its a keeper
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
overall seems good in the 1 month I've had it
on September 25, 2023
Posted by: Andi
from Boston
[This review was collected as part of a promotion.] I bought this fridge because it was the only one that would fit thru the door. In the one month we've had it the only issue is that the freezer freezes ice cubes but not ice cream sandwiches. The fridge seems fine.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Fridge freezes everything
on September 25, 2023
Posted by: Helen
from Woodstock Ontario
(This review was collected as part of a promotion.) I’ve had a service man in and need to call again as fridge freezes everything! I’m done everything he recommended and it continues to freeze all liquids and solids.
No, I would not recommend this to a friend.
Response from whirlpool.comBy RICEJR, CA SOCIAL CARE, September 29, 2023
Oh no, Helen! We are so sorry for the issues you are experiencing with your Whirlpool refrigerator. Please allow us the chance to look into this for you and see how we can assist! Kindly send us an email at canadasocial@whirlpool.com with your model and serial number, your phone number, and your review ID (273967796). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good cold freezer
on September 21, 2023
Posted by: Peter
from Middleboro , MA 02346
[This review was collected as part of a promotion.] We live in a mobile home and have size limitations. This fit the bill!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
too soon to tell
on September 21, 2023
Posted by: none
from New York, NY
[This review was collected as part of a promotion.] We set it at the recommended temperatures for the freezer and fridge. After 24 hours, food in the fridge felt too cold. We have set it down a notch, but left the freezer untouched. We had very little instruction on temperature controls and what they should be in the written materials that came with the appliance. We would appreciate more information.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Shelves
on September 21, 2023
Posted by: TomK
from Kilgore, TX
[This review was collected as part of a promotion.] Works fine. Meets my needs as a single person. Could use more "portable" / temporary shelves. Could use an Ice rack for Ice Trays.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
I like the shelving options.
on September 20, 2023
Posted by: Sunny
from Bellingham
[This review was collected as part of a promotion.] I’m happy with the space I have in this fridge . The shelves are moveable which gives me options.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com