Customer Reviews for Whirlpool - 28-inch Wide Top Freezer Refrigerator - 14 cu. ft. - White
Customer Rating
4
it's good to have refridge
on October 16, 2023
Posted by: smurf9802
from toledo ohio
[This review was collected as part of a promotion.] it's nice to be able to have cold and frozen food again and not fuzzy science experiments.. wish it had ice shelf or cubby separate.. I had to buy a little shelf which didn't fit right front to back ..but made it work.. the middle shelf not big enuf for condiments like mayo or monster energy cans.. so I had to add lazy susan to hold those.. it's a tad bit different noise than what I'm use to.. but love that I have cold food and frozen.. and no science experiments gone wild.. my bosses even happier no food poisoning ..
[This review was collected as part of a promotion.] Overall, I'm satisfied with my new Whirlpool refrigerator and hope it will live up to the fine reputation of the company. My main gripe is that the shelves inside the fridge and freezer doors are too narrow (3 1/4") for most containers to fit, and with only a 1" horizontal bar to hold stored items in place, they can slip under the bar and onto the floor when the door is opened. Otherwise, it's quiet and works fine to keep food cold or frozen.
[This review was collected as part of a promotion.] Needed a mid-size icebox for occasional use in cabin. Unfortunately delivery people noted 2 dents which probably occurred between manufacturing and ultimate delivery. Noticed that metal shelf in freezer barely reaches fully across, thus if not situated evenly, allows shelf to fall off support ridges.
[This review was collected as part of a promotion.] I had the exact fridge that was made in 2016 and I thought I was getting the same thing, well I was wrong this one was made in 2021 and it sucks. I have had a bunch of issues with it. I’ve already had someone out to look at it for icing up and they said nothing wrong it’s just new and has to break in basically. Well here I am 2 weeks later and I’m gonna have to call again. I’m pretty sure it’s the defroster but what do I know. I had to get this one due to the size of where a fridge goes in my kitchen.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 2, 2023
Thank you for sharing your insights with us, Rach. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 403739. We’re looking forward to hearing from you. Marie Q