Customer reviews from whirlpool.com
Whirlpool - 28-inch Wide Top Freezer Refrigerator - 14 cu. ft. - White
Average customer rating
4.5
(1,814 Reviews)
Rating breakdown 1,814 reviews
5 Stars
1,215
4 Stars
429
3 Stars
112
2 Stars
19
1 Star
39
94%of customers recommend this product.
(
1,528 out of
1,631)
Customer Reviews for Whirlpool - 28-inch Wide Top Freezer Refrigerator - 14 cu. ft. - White
Customer Rating
4
Fulfilling a Need
on December 16, 2025
Posted by: DBJPA
from Omaha, NE
[This review was collected as part of a promotion.] This is a replacement refrigerator as my compressor went out on my other one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrid
on December 18, 2025
Posted by: Kh58
[This review was collected as part of a promotion.] Garbage! Light switch fell apart for no reason! No front grill plate even though I was promised it would be here by Nov 4th. Makes a whirling sound. This unit is 2 months old.
Our last whirlpool refidgerator was 20+ years old never an issue.
Response from whirlpool.comBy Branded Team, Consumer Care, December 19, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 881726
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
on December 29, 2025
Posted by: rich
from maine
[This review was collected as part of a promotion.] freezer does not stay as cold as setting. Ice cream is soft, and the fridge part is too cold
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on December 30, 2025
Posted by: TUTU
[This review was collected as part of a promotion.] Picture of refrigerator shows a meat storage bin. This one did not come with it.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Basic does what it's supposed to
on January 2, 2026
Posted by: Jonny 5
[This review was collected as part of a promotion.] So far so good works good no issues with the frig yet
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
So far so good!
on January 7, 2026
Posted by: Nurse1
from Florida
[This review was collected as part of a promotion.] I bought my Whirlpool refrigerator just before Christmas and so far so good. I hope I get more than 10 years out of it like I did my last refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it!
on January 31, 2026
Posted by: Barb
from Ascutney Vt
[This review was collected as part of a promotion.] We have had our new refrigerator for about a week and love it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
like its design
on February 6, 2026
Posted by: big jim
[This review was collected as part of a promotion.] We bought the refrigerator a couple weeks ago and it works great
Written by a customer while visiting whirlpool.com