Customer reviews from whirlpool.com
Whirlpool - 28-inch Wide Top Freezer Refrigerator - 14 cu. ft. - White
Average customer rating
4.5
(1,814 Reviews)
Rating breakdown 1,814 reviews
5 Stars
1,215
4 Stars
429
3 Stars
112
2 Stars
19
1 Star
39
94%of customers recommend this product.
(
1,528 out of
1,631)
Customer Reviews for Whirlpool - 28-inch Wide Top Freezer Refrigerator - 14 cu. ft. - White
Customer Rating
4
Good for Single Person
on July 12, 2025
Posted by: Tonya
from Houston, TX
[This review was collected as part of a promotion.] On the plus side, the unit is very quiet - when not cooling, basically soundless. Freezer compartment is large, with two shelving units in the door. The main part of the fridge only has two shelving units in the door, but the instructions show that perhaps a third could be added on the bottom. Thee thermostat control on the one hand is convenient, front and center over the top shelve, but that also means any large items must be moved around to the back or the sides of that shelf. Produce bins are also roomy. Probably overall too small for a family but a good size for a single person or someone who doesn't require much cold storage.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Small but does the job!
on July 12, 2025
Posted by: Chawley
[This review was collected as part of a promotion.] i bought this a month ago and so far all is good!!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just the right size
on July 18, 2025
Posted by: Joe61
[This review was collected as part of a promotion.] For what it was purchased for it has work out great as a drink fridge and as a secondary fridge
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great fridge but noisey.
on July 23, 2025
Posted by: Lucy
[This review was collected as part of a promotion.] My refrigerator works great but makes lots of noise. Sounds like a spaceship getting ready to blast off at times.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on July 25, 2025
Posted by: Karen
from Mt Holly, NC
[This review was collected as part of a promotion.] Fits my needs, fits my space. So far so good, very pleased
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on July 28, 2025
Posted by: Lynnieg
[This review was collected as part of a promotion.] I'm loving my new refrigerator. Even set at the normal setting everything stays cold and or frozen.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
No coplaints
on July 28, 2025
Posted by: Weasel
from Chester po dunk sc.
[This review was collected as part of a promotion.] Maybe the top shelf coul be a little stiffer.
In case someone puts more than two gallons on the top shelf towards the center.its strong enouph for me.
I wonder about the legitimacy of some of the complaints ive read.
In case someone puts more than two gallons on the top shelf towards the center.its strong enouph for me.
I wonder about the legitimacy of some of the complaints ive read.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on July 31, 2025
Posted by: Parker 13
from Hudson Falls, New York
[This review was collected as part of a promotion.] I bought this refrigerator on July 1 was delivered on July 23 and it continued to run and run for extended hours at a time. It isn’t unusual for to run nine or 10 hours after opening the door just to get a drink out or anything else with a quick door opening and closing.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 4, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 760610.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 760610.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com