Customer reviews from whirlpool.com
Whirlpool - 28-inch Wide Top Freezer Refrigerator - 14 cu. ft. - White
Average customer rating
4.5
(1,814 Reviews)
Rating breakdown 1,814 reviews
5 Stars
1,215
4 Stars
429
3 Stars
112
2 Stars
19
1 Star
39
94%of customers recommend this product.
(
1,528 out of
1,631)
Customer Reviews for Whirlpool - 28-inch Wide Top Freezer Refrigerator - 14 cu. ft. - White
Customer Rating
1
Noisy
on December 21, 2023
Posted by: Lynn
[This review was collected as part of a promotion.] This is the noisiest refrigerator I have ever heard. The worst noise comes from the fan in the back of the freezer, tt makes a high pitched whine like it is not lubricated properly. I can hear it clearly at 20 feet away. The noises were louder during the first week of use but the volume is still unacceptable. I would not recommed this refrigerator at all. Unfortunately I am stuck with one.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 21, 2023
Hi Lynn,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 453236.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 453236.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Efficient
on December 26, 2023
Posted by: Winter fridge
[This review was collected as part of a promotion.] Fits our space perfectly. What not long enough?…..
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great
on December 26, 2023
Posted by: Marge
[This review was collected as part of a promotion.] Purchased in October...happy with its color...performance
Written by a customer while visiting whirlpool.com
Customer Rating
4
Features are fine for me.
on December 26, 2023
Posted by: Char
[This review was collected as part of a promotion.] I am happy with the appliance that I purchased good choice for me.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Refrigerator for limited space.
on December 27, 2023
Posted by: Dennis57
from Virginia
[This review was collected as part of a promotion.] Great little refrigerator for the limited space we have in the kitchen. It does have an Ice maker option but we have no water line to the area. So, if you have limited space for your refrigerator, don't exclude this option in your search. Great Refrig for the money.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nicely made small white refrigerator
on December 30, 2023
Posted by: Kaytmay
[This review was collected as part of a promotion.] Looks nice and clean in the white. Since bought it's is working as expected. I am only a month almost in in purchase so all is as it should be. I was able also to finance the refrigerator in different ways which I liked having the choice in the matter.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Perfect size and space for me.
on January 1, 2024
Posted by: Tifa
from Bradford Vermont
[This review was collected as part of a promotion.] This 14 cu. ft. Whirlpool refrigerator, that I have had now for 2 weeks, keeps my food and beverages nice and cold. It is whisper quiet when running and has all the space that I need. I love the easy to clean glass shelving and plastic produce bins. However the door space has plenty of room for an extra shelf which it does not have, hence the 4 stars. Overall though, so far, I would recommend this model.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Very disappointed
on January 2, 2024
Posted by: JimA
from Orange County California
Bought this refrigerator in March 2022. In February 2023, shortly before the warranty expired, we started having problems with it. Ice was building up in the freezer. Turns out the seal/liner had failed. Shortly after that happened we had ice build up on the top shelve in the refrigerator. Whirlpool repairman came out and fixed both issues. Fortunately, it was covered under our 1 year warranty.
Now, less than a year later, we are experiencing the exact same problems. Of course, it is no longer on warranty.
Was told when I bought this frig by the salmon that it is hit and miss. I was hoping for the best. Well seems like we had a miss. I would not recommend buying this refrigerator based on our experience. The same issues occurred less than two years apart. We ended up spending a lot of money for a refrigerator that lasted less than 2 years.
Now, less than a year later, we are experiencing the exact same problems. Of course, it is no longer on warranty.
Was told when I bought this frig by the salmon that it is hit and miss. I was hoping for the best. Well seems like we had a miss. I would not recommend buying this refrigerator based on our experience. The same issues occurred less than two years apart. We ended up spending a lot of money for a refrigerator that lasted less than 2 years.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 4, 2024
Thank you for sharing your insights with us, JimA. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 459912.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com