Customer reviews from whirlpool.com
Whirlpool - 14.3 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.5
(1,757 Reviews)
Rating breakdown 1,757 reviews
5 Stars
1,177
4 Stars
418
3 Stars
106
2 Stars
18
1 Star
38
94%of customers recommend this product.
(
1,502 out of
1,601)
Customer Reviews for Whirlpool - 14.3 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
3
Shelves
on September 21, 2023
Posted by: TomK
from Kilgore, TX
[This review was collected as part of a promotion.] Works fine. Meets my needs as a single person. Could use more "portable" / temporary shelves. Could use an Ice rack for Ice Trays.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
too soon to tell
on September 21, 2023
Posted by: none
from New York, NY
[This review was collected as part of a promotion.] We set it at the recommended temperatures for the freezer and fridge. After 24 hours, food in the fridge felt too cold. We have set it down a notch, but left the freezer untouched. We had very little instruction on temperature controls and what they should be in the written materials that came with the appliance. We would appreciate more information.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good cold freezer
on September 21, 2023
Posted by: Peter
from Middleboro , MA 02346
[This review was collected as part of a promotion.] We live in a mobile home and have size limitations. This fit the bill!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
overall seems good in the 1 month I've had it
on September 25, 2023
Posted by: Andi
from Boston
[This review was collected as part of a promotion.] I bought this fridge because it was the only one that would fit thru the door. In the one month we've had it the only issue is that the freezer freezes ice cubes but not ice cream sandwiches. The fridge seems fine.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it
on September 27, 2023
Posted by: Patmr
from Harriman Tn
[This review was collected as part of a promotion.] We really the size of it nothing gets lost in it.its a keeper
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not made the same as the one I had before
on September 28, 2023
Posted by: Rach
from Spelter,WV
[This review was collected as part of a promotion.] I had the exact fridge that was made in 2016 and I thought I was getting the same thing, well I was wrong this one was made in 2021 and it sucks. I have had a bunch of issues with it. I’ve already had someone out to look at it for icing up and they said nothing wrong it’s just new and has to break in basically. Well here I am 2 weeks later and I’m gonna have to call again. I’m pretty sure it’s the defroster but what do I know. I had to get this one due to the size of where a fridge goes in my kitchen.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 2, 2023
Thank you for sharing your insights with us, Rach. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 403739.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
basic refrig.
on September 29, 2023
Posted by: NA NA
from Stanton MO
[This review was collected as part of a promotion.] Needed a mid-size icebox for occasional use in cabin. Unfortunately delivery people noted 2 dents which probably occurred between manufacturing and ultimate delivery. Noticed that metal shelf in freezer barely reaches fully across, thus if not situated evenly, allows shelf to fall off support ridges.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Does the job but . . .
on October 4, 2023
Posted by: tortietuxie
from Brooklyn, NY
[This review was collected as part of a promotion.] Overall, I'm satisfied with my new Whirlpool refrigerator and hope it will live up to the fine reputation of the company. My main gripe is that the shelves inside the fridge and freezer doors are too narrow (3 1/4") for most containers to fit, and with only a 1" horizontal bar to hold stored items in place, they can slip under the bar and onto the floor when the
door is opened. Otherwise, it's quiet and works fine to keep food cold or frozen.
door is opened. Otherwise, it's quiet and works fine to keep food cold or frozen.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com