Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Graphite
Average customer rating
4.7
(4,246 Reviews)
Rating breakdown 4,246 reviews
5 Stars
3,183
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Graphite
Customer Rating
5
The ZFlip 5 is really user friendly
on February 25, 2025
Posted by: ZFlipguy
[This review was collected as part of a promotion.] This phone truly is a seamless experience. It was very simple to switch over, connect my buds and watch to, and set up the phone in general. I love the size of this phone both open and closed. It has amazing camera quality for the best photos and videos I've ever taken
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from previous generations
on February 25, 2025
Posted by: Daveed
[This review was collected as part of a promotion.] The enhanced sturdiness of the hinge is a significant improvement, along with a larger front screen. This significantly enhances its utility compared to the previous generation. The crease is less prominent than it was previously. Overall, this is a significant improvement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on February 25, 2025
Posted by: Flipped
[This review was collected as part of a promotion.] For the most part the phone is durable. Being to download apps to enhance the phone's capabilities is a plus. I had to have phone replaced because the side power button stopped reading figures prints. I would recommend the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love how small it is
on February 25, 2025
Posted by: Artemis
[This review was collected as part of a promotion.] I love how small the phone becomes when you flip it. I don't really like carrying purses so having a phone that can actually fit any of my small pocket is really helpful. I also love the camera on this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on February 25, 2025
Posted by: Lisalove
[This review was collected as part of a promotion.] Convenient to carry around, great storage space and I love the camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is series 4 actually and love it
on February 25, 2025
Posted by: Specialkj
[This review was collected as part of a promotion.] It's amazing and I love it it's the greatest and can't wait to upgrade eventually.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone
on February 25, 2025
Posted by: Saenae
[This review was collected as part of a promotion.] The flip has to be my favorite phone. I've had this phone since its release in 2023. I don't think I will ever go back to a standard phone. As a female, it fits into the small pockets in the front of my jeans. It does everything my old phone did plus more. The pictures are fantastic. Everyone asks me if I like this phone and I smile and I tell them I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device in the short run
on February 25, 2025
Posted by: Hungjar
[This review was collected as part of a promotion.] This is my 2nd Flip device and both of them worked very well. Fast, good pictures, excellent audio, and great screens. I really like the folding nature as it makes the device much easier to fit in a pocket. The front screen is also a great piece of kit and acts like a good clock or allows you to see messages without opening the phone. The problem I've had with both devices is that the screen protector starts to peel off at the fold after about a year of opening and closing the device. You then have to get a replacement protector and get it on the device. This happens about 1-2x a year. If there was a simple fix for this problem, this would be a fabulous device.
Value
4
Written by a customer while visiting Samsung US