Customer reviews from lg.com
LG - 30.6 Cu. Ft. French Door Smart Refrigerator
Average customer rating
3.7
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
30
4 Stars
5
3 Stars
2
2 Stars
4
1 Star
12
68%of customers recommend this product.
(
32 out of
47)
Customer Reviews for LG - 30.6 Cu. Ft. French Door Smart Refrigerator
Customer Rating
2
Noisy, noisy, noisy
on September 23, 2017
Posted by: seeingstars
from Bellingham, WA, United States
[This review was collected as part of a promotion.] Balanced, rebalanced, adjusted, serviced. Runs quiet for a few days them back to humming and loud buzzing. The bottom drawer handle also feels like something that will be the first thing to give.
Pros: easy to use
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
Up until today
on June 17, 2019
Posted by: Don from Poky
from Iowa
[This review was collected as part of a promotion.] We bought this fridge just under 4 years ago, replacing a 16 year old fridge that worked fine we just wanted an upgrade. over the 4 year stretch it made a little racket from time to time but really nothing to be concerned over. Then last night, absolute failure. Compressor started making a bunch of noise and everything in the fridge is spoiled as its not cool in the fridge and not cold in the freezer. We can't find anyone local to work on it as it came from a big box dealer. So now what? Out a few grand or is there a way for you to actually stand behind your product?
Pros: Style/Design, ease of use
Quality
1
Features
5
Value
1
Response from lg.comBy Chris, Customer Service, June 17, 2019
We hate to see that you've had multiple issues with your refrigerator and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Posted by: Karmc
from Santa Cruz, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my refrigerator 5 yrs ago. This particular model had issues with the compressor and it finally gave out. LG sent someone out to repair it in a timely fashion and I do not expect any issues for many more years. Their service was seamless. Love my fridge!!
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
3 years old and 3 repairs for same issue
on July 12, 2019
Posted by: SickOfWastingFood
from Washington
We bought this January of 2016, and now July of 2019 the automatic defrost has stopped working for the third time. We've had it repaired three different times for the same issue (ice build up on the upper fan because it wasn't defrosting, then the fan keeps hitting the ice & eventually the fan motor breaks). We could manually defrost it every 6 months and waste the hundred dollars worth of food that's in the fridge when it decides to malfunction, but we've decided to get a new fridge. This time it will definitely not be an LG fridge.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy Chris, Customer Service, July 12, 2019
We hate to see that you've had multiple issues with your refrigerator and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Customer Rating
5
Big Unit -- Lots of room
on August 26, 2015
Posted by: Doghouse
from Lakeside, CA, USA
We wanted a big refrigerator. We did not need the water or ice in the door.. We needed room inside. We got that with this unit. Got it thru my 30" door opening..
Pros: easy to use, Style/Design, room
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love the features of this product!
on July 13, 2015
Posted by: Yvonne15
from Memphis, TN, USA
My husband and I were looking for a french door refrigerator and fell in love with this model. It is the right size for kitchen that we have. Love the look of the product which helped to modernize our kitchen.
Pros: Performance, Style/Design, easy to use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great Refrigerator! Lots of Room! but Pricey
on January 7, 2016
Posted by: NJ Queen
from Montville, NJ, United States
I have had the refrigerator for a few weeks now. It is quiet with lots of room, with a family with kids can fit in many milk and juice bottles in both side of door.
it is beautiful to look at. I love it.
it is beautiful to look at. I love it.
Pros: Style/Design, Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Bad design door won't close, food spoils
on November 22, 2015
Posted by: aurac
from California, United States
Closing the left side door, when the right side is closed, causes enough of an air pressure to slightly pop open the right side door. and it never closes :-(
I increased the tilt of the fridge, to no avail.
You have to remember to shove the right side door close, or else, as we found out, all the food will spoil, and the refrigerator will continuously run, accelerating global warming :-(
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com