Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(28,877 Reviews)
Rating breakdown 28,877 reviews
5 Stars
24,747
4 Stars
3,229
3 Stars
557
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
3
Bloatware
on March 30, 2026
Posted by: Dens24
[This review was collected as part of a promotion.] Too much bloatware and too many updates. Other than that the phone is okay.
Value
3
Response from Samsung USBy R&R Team, April 3, 2026
Hello Dens24, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We understand how important your device is to you every day for a range of tasks. We have provided a link to the full manual for your device to help you best align the settings and features of your device to your usage preferences. We have also shared a link to an article to help you if you are experiencing pop-ups that are interrupting your usage on your device. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on March 30, 2026
Posted by: JenniDiane
[This review was collected as part of a promotion.] Galaxy S Series phones are the best and they keep improving! Great photos ans videos! Great battery life and speed for gaming!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 30, 2026
Posted by: Jschenkel
[This review was collected as part of a promotion.] I love the S line of products been using them for many years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, enjoy all the stuff it can do
on March 30, 2026
Posted by: Keeter
[This review was collected as part of a promotion.] Enjoy all the perks the phone can do, great pictures and so much, I dont know about it yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on March 30, 2026
Posted by: Yari21
[This review was collected as part of a promotion.] The features are great and the functionality is highly recommended. You can manage all the application easier.
To charge is faster and stay for long period of time without charging.
To charge is faster and stay for long period of time without charging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Powerful Gaming Chip, Great AI, Better Cooling
on March 30, 2026
Posted by: TheOnlineEmporiumCo
[This review was collected as part of a promotion.] I have been very impressed with this device overall, especially the Galaxy AI features. The AI tools have been genuinely helpful in my daily life, particularly with organization, communication, and simplifying tasks. Post-stroke, having assistance has made a noticeable difference in how easily I can use my phone. Performance is strong across the board, including gaming. The chip handles demanding games with no problem, delivering smooth gameplay, fast load times, and consistent responsiveness. Multitasking is also quick and reliable. That said, one area that could be improved is thermal management. During extended use, especially with gaming, the device tends to get warm. A better cooling system would help maintain peak performance.
Overall, this is a powerful device, and the Galaxy AI features truly stand out as a meaningful upgrade.
Overall, this is a powerful device, and the Galaxy AI features truly stand out as a meaningful upgrade.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my s25 ultra
on March 30, 2026
Posted by: LifeBlifeing
[This review was collected as part of a promotion.] Samsung has the best products. I have had Samsung for years and have never disliked their phones. The S-pen is awesome also has a great camera and so many more features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone mate, s25 ultra
on March 30, 2026
Posted by: Overtimer
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy S25 Ultra every day as both my work phone and my personal phone, and honestly, it has been one of the best phones I’ve ever had. Since I rely on one device for pretty much everything, I needed something that could keep up with a busy day, and this phone really does. I use it from the morning until the end of the night for work, messages, emails, photos, videos, streaming, and everyday personal stuff, and it handles all of it without feeling like it’s struggling.
One of the biggest things for me is battery life, because I do not want to be worrying all day about charging my phone. With the Galaxy S25 Ultra, the battery has been really impressive. I use my phone heavily every day, especially for work and communication, and it still lasts me through the day very well. That alone makes a huge difference, because when you depend on your phone for both personal and professional use, you need to be able to trust it. I don’t want to carry a charger everywhere or feel stressed when I’m out, and this phone gives me that peace of mind.
Another thing I really love is the camera. The camera on this phone is amazing. I use it all the time, whether I’m taking quick everyday pictures, more detailed photos, or recording videos. The pictures come out sharp, clear, and detailed, and it does a really good job in different lighting too. Some phones look great only in perfect conditions, but this one has been consistently good for me.
One of the biggest things for me is battery life, because I do not want to be worrying all day about charging my phone. With the Galaxy S25 Ultra, the battery has been really impressive. I use my phone heavily every day, especially for work and communication, and it still lasts me through the day very well. That alone makes a huge difference, because when you depend on your phone for both personal and professional use, you need to be able to trust it. I don’t want to carry a charger everywhere or feel stressed when I’m out, and this phone gives me that peace of mind.
Another thing I really love is the camera. The camera on this phone is amazing. I use it all the time, whether I’m taking quick everyday pictures, more detailed photos, or recording videos. The pictures come out sharp, clear, and detailed, and it does a really good job in different lighting too. Some phones look great only in perfect conditions, but this one has been consistently good for me.
Value
5
Written by a customer while visiting Samsung US