Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(28,096 Reviews)
Rating breakdown 28,096 reviews
5 Stars
24,141
4 Stars
3,120
3 Stars
527
2 Stars
147
1 Star
161
86%of customers recommend this product.
(
1,028 out of
1,191)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
Great for work and play
on April 15, 2026
Posted by: SgtHowell
[This review was collected as part of a promotion.] I use my S25 ultra to work more efficiently with Galaxy AI I do not need to be an expert to quickly do anything from scheduling to preparing presentations flawlessly.
I also use the S pen to take notes on the fly without searching my pockets for a notepad and pen. The notes I take are easily found when needed. No longer frantically flipping through a notepad or searching for a sticky pad page. I never lose anything that a write down, and always have information when and where I need.
I also use the S pen to take notes on the fly without searching my pockets for a notepad and pen. The notes I take are easily found when needed. No longer frantically flipping through a notepad or searching for a sticky pad page. I never lose anything that a write down, and always have information when and where I need.
After work I use my S25 ultra to game, watch videos, and my personal favorite drawing and sketching with my S pen. All at lightning speed. The sketch pad and wide range of simulated pen, pencil, charcoal, and every other artistry tool imaginable are very realistic and produce amazing drawings anywhere. All mess free and at my fingertips anytime I want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has Great Features
on April 15, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] The Samsung Galaxy phone delivers a sleek design, vibrant display, and strong overall performance. Apps run smoothly, the camera captures sharp and colorful photos, and battery life easily lasts through a full day of regular use. Features like fast charging and a user-friendly interface make it convenient for everyday tasks. While it can be a bit pricey depending on the model, it’s a reliable and high-quality smartphone that’s worth considering.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has great features and works amazing
on April 15, 2026
Posted by: Complicatedfuture
[This review was collected as part of a promotion.] The AI availability for photos and editing is amazing, same for vidoes, the graphics for games is outstanding. Battery life is good only charge once a day. The only complaint i have is the use of mag safe cases or charging, i tried magsafe and it will tell me th s-pen is being interfiered with. I als9 gave issues with certain screen covers and finger print recognization, and yes i use the correct screen covers.
Thank You for this oppurtunity
Carrie J
Carrie J
Value
3
Response from Samsung USBy R&R Team, April 16, 2026
Hey Complicatedfuture, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear how much you are enjoying the usage of Galaxy AI for your photo and video editing. We have provided a link to an article to help you with the fingerprint reader on your device. We have also shared a linkt o the Samsung Support Team to assist you with the charging and screen protectors for your device, or if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Hardware great, except backwards with S-pen
on April 15, 2026
Posted by: UltraFan
[This review was collected as part of a promotion.] Better processor, better cameras awesome display. Why take features away from S-pen. Charger there with no Bluetooth features which made the Ultra. No Samsung is doing away with messaging software. Can we go forward without going backwards.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great quick and I enjoy using it
on April 15, 2026
Posted by: Okami7
[This review was collected as part of a promotion.] I love my s25 ultra and the camera is amazing beautiful quality the video is amazing as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on April 15, 2026
Posted by: QueenJo2000
[This review was collected as part of a promotion.] This device works really fast and efficiently. The camera is also a really good quality. Its very updated and look very nice as well as functional. I didnt know how I would feel about Galaxy AI but I dont mind it and it can be really helpful. Overall very good phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall!
on April 14, 2026
Posted by: Sweetgirl522
[This review was collected as part of a promotion.] Have had my phone for a little over a year and it has been great! My favorite feature is the stylus and the gaming quality! Great video quality and easy to use, plenty of memory with very little lag time if any and Dolby sound as well! Love using the stylus for writing a quick note or coloring in Penup, so overall would recommend! Thank you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone
on April 14, 2026
Posted by: Love35
[This review was collected as part of a promotion.] Phones, one of the best I have ever tried. It has a good screen. Good color super fast charging, which does need more battery that has more battery capacity. We comrades. I like them. It is very shared, very nice.
Value
5
Written by a customer while visiting Samsung US