Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(28,096 Reviews)
Rating breakdown 28,096 reviews
5 Stars
24,141
4 Stars
3,120
3 Stars
527
2 Stars
147
1 Star
161
86%of customers recommend this product.
(
1,028 out of
1,191)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
3
A Powerful Tool for Everyday Productivity
on April 24, 2026
Posted by: userjb
[This review was collected as part of a promotion.] The Samsung S25 Ultra is a significant step forward in mobile intelligence. I use this device primarily for streaming, professional communication, and managing my daily schedule. Galaxy AI makes a noticeable difference in my routine through its intuitive search features and Audio Eraser, which helps clean up background noise in my recordings. The build quality is excellent, and the phone feels much lighter than previous generations despite the large screen size. It is a highly capable device that handles both work and leisure tasks with ease.
Value
3
Response from Samsung USBy R&R Team, April 27, 2026
Hi there Userjb, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are enjoying the features of your device, and finding it useful for your needs. We have provided a link to the complete manual for your device to assist you with additional capabilities of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 24, 2026
Posted by: Hamb
I love my phone,battery stays charged,the durability is great I have dropped it and I can say it's one tuff phone,I have plenty of options on my phone for security purposes I feel safe .the interface is all around good the whole phone is great even resolution ..
Written by a customer while visiting Samsung US
Customer Rating
4
AI has much more capability than I had expected
on April 24, 2026
Posted by: GREENSPACEONE
[This review was collected as part of a promotion.] Galaxy AI is much more capable than I had expected it to be.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on April 24, 2026
Posted by: Nicklauren
[This review was collected as part of a promotion.] I am deeply grateful for the Samsung device(s) I have, which have proven to be indispensable in various aspects of my life. Whether it's streaming my favorite shows, gaming with friends, watching movies, or even attending to work and school tasks, these devices have consistently exceeded my expectations. The seamless integration and high-quality performance have made my daily routine more efficient and enjoyable. I am truly impressed with the versatility and reliability that Samsung offers. I am confident that these devices will continue to support me in all my endeavors.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Screen, wonderful S pen and great AI!
on April 24, 2026
Posted by: Meridian
[This review was collected as part of a promotion.] Great Galaxy AI integration with OS and apps. Fast cpu and excellent camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Meet expectations
on April 24, 2026
Posted by: BigMoe
[This review was collected as part of a promotion.] I love my Galaxy s25 Ultra,
The simplicity that it has as well the features compared to my old one s20 5g has chnaged significantly. I love using the new AI features like Gemini and also when it comes to photo editing. The battery life is so much better and actually is really good at saving battery with there technology of spectating ypu in a way to grasp ypur phone usage to help conserve battery life. I like that they implemented a battery saver it helps when I charge it over night. It stops at the desired percentage and doesnt mess it up further preserving the battery.
I rated it 5 stars because it is a good and worthy phone for the price.
I rated it 5 stars because it is a good and worthy phone for the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome!
on April 24, 2026
Posted by: Gr8tbbqlvr
[This review was collected as part of a promotion.] Traded up from pixel 7 pro and I absolutely love this phone. The screen is great, so is the battery life -2/3 days without charging it is no problem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with a few q to rk
on April 24, 2026
Posted by: Barczak
[This review was collected as part of a promotion.] Better battery and the beta test has left me unable to use my nfc and Google pay.
The old pen that you could use to take pictures needs to come back and the camera needs to be more responsive.
The shutter lags and doesn't focus properly
The shutter lags and doesn't focus properly
Value
4
Written by a customer while visiting Samsung US