Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,271 Reviews)
Rating breakdown 27,271 reviews
5 Stars
23,375
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
I was chose Samsung devices
on July 29, 2026
Posted by: SanthySung
[This review was collected as part of a promotion.] I will always chose samsung for smart devices and appliances. I've purchased multiple of my devices through the samsung app, but my most recent purchase was the S25 ultra and its been the most amazing phone. It has amazing cameras, and long lasting battery. I've also purchased the galaxy buds 3pro and love everything about. I love the fact when I answer a call, the noise canceling deactivates so you can hear your surrounding.
Value
5
Response from Samsung USBy R&R Team, July 30, 2026
Hi there SanthySung, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how pleased you are with the enhanced capabilities and usage of your device, and that the camera and battery have been such standout features during your usage. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25 ultra
on July 29, 2026
Posted by: AppleCrisp
[This review was collected as part of a promotion.] I chose this phone because it has a pen. Which makes it easier to do coloring apps. I would like to see different fonts added to the phone though. Cursive would be a great font
Value
4
Response from Samsung USBy R&R Team, July 30, 2026
Hey there AppleCrisp, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage of your device, with the addition of the S Pen. We have provided a link to the complete manual for your device to help you fully explore and customize your device to your usage. We have also provided a link to the Samsung Support Team to assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Highly Recommend This series of phones
on July 29, 2026
Posted by: JarethP
[This review was collected as part of a promotion.] I chose the Samsung S25 ultra, because it's an all round great phone, whether you are computing, scrolling, playing games or watching a show, the massive 6.9 OLED display will suit your needs and even excell at meeting them. I've gone from a Note 4, Note 9, Note 20, S23 Ultra, and now the S25 Ultra, and these phones do not disappoint, and my S25 Ultra is definitely top of the mark and will definitely be upgrading soon.
Value
5
Response from Samsung USBy R&R Team, July 30, 2026
Hi there JarethP, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how much your new device has met and exceeded all expectations with appearance, performance, and camera quality. We have provided a link to the Samsung Support Team to assist you if any questions come along during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
My favorite so far!!!
on July 27, 2026
Posted by: Jhodge8406
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an amazing phone. It's fast, has an incredible camera, and the battery easily lasts all day. The display is beautiful, and the S Pen is a great bonus. Definitely one of the best phones I've owned! The Galaxy AI is out of this world!!!
Value
5
Response from Samsung USBy R&R Team, July 29, 2026
Hey there Jhodge8406, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hear how happy you are with the amazing capabilities and usage of your device every day. We have provided a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellence in Your Hand
on July 27, 2026
Posted by: ChefHo
[This review was collected as part of a promotion.] ChefHO, excellent cell phone, makes my life easierTo capture the best moments among family and friends, AI Galaxy helps with my daily tasks. The perfect watch to monitor my workouts. My Samsung Galaxy S25 Ultra The best
Value
5
Response from Samsung USBy R&R Team, July 29, 2026
Hi there ChefHo, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love hearing how excellent you are finding your device, and that it has helped make your life easier in a range of ways with the addition of Galaxy AI. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the build quality
on July 27, 2026
Posted by: ZBurns22
[This review was collected as part of a promotion.] I love the titanium body in sky blue, Galaxy AI has been so intuitive and efficient work completing everyday tasks. Absolutely love this phone!
Value
5
Response from Samsung USBy R&R Team, July 29, 2026
Hey ZBurns22, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how happy you are with the building quality and features of your device including Galaxy AI. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best so far!
on July 27, 2026
Posted by: S2tanner
[This review was collected as part of a promotion.] I've owned smartphones from several brands over the years, but my Samsung Galaxy S25 Ultra has been the best experience I've ever had. What really sets Samsung apart isn't just the phone—it's the entire ecosystem. My phone works seamlessly with our Samsung TVs, smart home appliances, Galaxy watches, and tablets through SmartThings, creating one connected experience that's incredibly convenient.
The AI features have genuinely impressed me. From productivity tools and photo editing to real-time assistance and everyday tasks, Galaxy AI has become something I use daily. Everything feels intuitive, fast, and designed to make life easier instead of more complicated.
SmartThings has also given me real peace of mind. Whether I'm checking on devices while I'm away, controlling appliances remotely, or receiving notifications, I always feel connected to my home. The integration is smooth, reliable, and works exactly the way you'd hope it would.
Samsung has created an ecosystem where every device complements the others, and once you experience that level of connectivity, it's hard to imagine going back. The build quality, performance, innovation, and AI capabilities make the Galaxy S25 Ultra an outstanding flagship device. If you're already invested in Samsung products—or you're thinking about it—I highly recommend it. It has completely changed the way I interact with my technology every day.
The AI features have genuinely impressed me. From productivity tools and photo editing to real-time assistance and everyday tasks, Galaxy AI has become something I use daily. Everything feels intuitive, fast, and designed to make life easier instead of more complicated.
SmartThings has also given me real peace of mind. Whether I'm checking on devices while I'm away, controlling appliances remotely, or receiving notifications, I always feel connected to my home. The integration is smooth, reliable, and works exactly the way you'd hope it would.
Samsung has created an ecosystem where every device complements the others, and once you experience that level of connectivity, it's hard to imagine going back. The build quality, performance, innovation, and AI capabilities make the Galaxy S25 Ultra an outstanding flagship device. If you're already invested in Samsung products—or you're thinking about it—I highly recommend it. It has completely changed the way I interact with my technology every day.
Value
5
Response from Samsung USBy R&R Team, July 29, 2026
Hey there S2tanner, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so pleased to hear that you are enjoying the addition of Galaxy AI and finding the features to be so impressive, and that this device so flawlessly integrates in to your ecosystem of devices and appliances. We have provided a link to the Samsung Support Team to assist you any time you have questions as you continue using any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Device features
on July 27, 2026
Posted by: MamaBoss
[This review was collected as part of a promotion.] The Samsung Galaxy s25 ultra has the best camera features is one of the reasons why I got it in the first place and it has not disappointed me at all
Value
5
Response from Samsung USBy R&R Team, July 29, 2026
Hey MamaBoss, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how much you love the camera of your new device, and that you have no regrets with your purchase. We have shared a link to the full manual to help you maximize your experience with the camera of your device with the addition of Galaxy AI. We have also provided a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US