Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(24,017 Reviews)
Rating breakdown 24,017 reviews
5 Stars
20,602
4 Stars
2,643
3 Stars
454
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,131 out of
1,318)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
My phone is my love!
on April 27, 2026
Posted by: LayChip
[This review was collected as part of a promotion.] If I were to describe my S25 Ultra in one word it would be "optimized."
I've always had a Samsung galaxy ever since I was a child and every single time I think of something they could add to make it even betger, my dreams come true. And with my current phone, I have EVERYTHING! Galaxy Ai leaves NOTHING for me to wish for; if I need it it's there. Editing, photography, suggestions for everything, simplified tasks, help with ADHD anything you can want from a phone is possible!
I love my S25 Ultra and seeing the S26 ultra with a privacy display and knowing THAT was the one thing I wish I had on my S25 ultra, makes me so excited to have the S26 soon!
LOVE SAMSUNG TILL I DIE!
I've always had a Samsung galaxy ever since I was a child and every single time I think of something they could add to make it even betger, my dreams come true. And with my current phone, I have EVERYTHING! Galaxy Ai leaves NOTHING for me to wish for; if I need it it's there. Editing, photography, suggestions for everything, simplified tasks, help with ADHD anything you can want from a phone is possible!
I love my S25 Ultra and seeing the S26 ultra with a privacy display and knowing THAT was the one thing I wish I had on my S25 ultra, makes me so excited to have the S26 soon!
LOVE SAMSUNG TILL I DIE!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 25s Ultra
on April 27, 2026
Posted by: Kbizzle
[This review was collected as part of a promotion.] Love the AI feature still experimenting with and all it does, of course love the camera and my stylus is always a helpful tool which I use often when the situation presents itself overall I love the galaxy phone series and would'ved loved to to have gotten the 26s ultra, but I have only had the 25s for only 8 months and still finding out about certain features that truly makes the phone unique. Overall I love my phone and recommend this or the 26s ultra especially that feature of the privacy screen wish my phone came with that too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S25 Ultra is an amazing phone!
on April 27, 2026
Posted by: lukeduke78
[This review was collected as part of a promotion.] I mainly use my S25 for browsing the Internet and playing games. This phone has so many features on it im still learning new things to do on it. Im not very familiar with the Galaxy AI but it looks like something that will be very useful and fun to learn and use. The only thing id change about this phone is not having the privacy screen built in but that's it! This phone has met and exceeded my every expectation
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's the best phone I ever had
on April 27, 2026
Posted by: VeryWetCat
[This review was collected as part of a promotion.] Galaxy AI is the bee's knees all I know is that it's the best phone I've ever had. And that's saying a lot cuz I've had quite a few phones all of them got stolen. Her response time is off the chain I'm with of course talking about Bixby. It is off the chain down the yard and across the street at the same time. The only reason I'm reviewing this is because I want that gift card and I want it now so I can buy a new phone. I want the Galaxy 26 ultra with the privacy screen so that people can screen peak while I'm playing video games or looking at stuff and things. I am a very wet cat and I need a towel. I would take a picture of it but I can't because the phone can't take a picture of itself. That seems to be the one thing it cannot do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product have many utilities and it is helpful
on April 27, 2026
Posted by: Gleimbek
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is one of the most advanced smartphones of 2025, mainly due to its strong focus on artificial intelligence. Unlike previous models, AI is now central to the user experience, influencing how people interact with apps, the camera, and daily tasks.
It delivers top-tier performance thanks to a powerful processor, allowing smooth multitasking, gaming, and on-device AI processing. This reduces reliance on cloud services and improves speed and privacy.
A key feature is its multimodal AI, which can understand text, voice, and images at the same time. This enables more complex commands across multiple apps, turning the phone into a more capable personal assistant. AI also enhances the camera with real-time image optimization, noise reduction, and smart editing tools, making high-quality photography accessible to all users.
Additionally, AI powers features like daily summaries, smart notifications, and contextual suggestions to improve productivity. However, these functions are still evolving and may not always be consistent.
The battery offers solid all-day performance, although charging speed is not the fastest. The design remains premium, with a bright, high-resolution display, but hardware changes from the previous generation are limited.
Overall, the S25 Ultra is a major step toward AI-driven smartphones, though not all features feel essential yet.
It delivers top-tier performance thanks to a powerful processor, allowing smooth multitasking, gaming, and on-device AI processing. This reduces reliance on cloud services and improves speed and privacy.
A key feature is its multimodal AI, which can understand text, voice, and images at the same time. This enables more complex commands across multiple apps, turning the phone into a more capable personal assistant. AI also enhances the camera with real-time image optimization, noise reduction, and smart editing tools, making high-quality photography accessible to all users.
Additionally, AI powers features like daily summaries, smart notifications, and contextual suggestions to improve productivity. However, these functions are still evolving and may not always be consistent.
The battery offers solid all-day performance, although charging speed is not the fastest. The design remains premium, with a bright, high-resolution display, but hardware changes from the previous generation are limited.
Overall, the S25 Ultra is a major step toward AI-driven smartphones, though not all features feel essential yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on April 27, 2026
Posted by: TheGifted86er
[This review was collected as part of a promotion.] I enjoy the Galaxy AI feature, it makes the phone easy to use and convenient. I mainly use the phone for everyday items and apps, i love how it pairs to my ecosystem of Samsung devices. I wish it had the privacy screen feature as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything that I need
on April 28, 2026
Posted by: Fredinho10
[This review was collected as part of a promotion.] I love galaxy AI , all the time I used with any question
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
,Privacy....
on April 29, 2026
Posted by: Love to shop 2
SAMSUNG IS KING. Join the privacy team...
The You, Samsung for all an everything inbetween.
Sometimes a company helps more than youll realize....100% true
The You, Samsung for all an everything inbetween.
Sometimes a company helps more than youll realize....100% true
Written by a customer while visiting Samsung US