Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,270 Reviews)
Rating breakdown 27,270 reviews
5 Stars
23,374
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
I Love Samsung!
on July 31, 2026
Posted by: SamsungLover
[This review was collected as part of a promotion.] I am a long time user of the Samsung Galaxy phones. I have been using Galaxies for probably over 7 years now. I chose the Galaxy S25 Ultra after paying off my old S23 Ultra. The features remain unbeatable and the camera quality is great too. It takes really good low light photos. I mostly use my phone to browse social media, read, and work. When I first upgraded, the quality of the picture on the phone was blowing my mind. It was like everything was in hyper detail and so incredibly colorful. I've gotten used to it now but it was really cool being able to actually see the difference in quality just from 23 to 25. The speed and performance are great. The battery gets eaten up sort of quicker than I would like if you are running for performance but I keep it on battery saving mode and it lasts all day doing my normal stuff without issue. There's a plethora of AI features now as well. One thing I didn't like is how it tried to get me to use some Google/Microsoft features that I didn't want to use, but it just took going through and making sure I opted out of everything. Seems pretty typical of any new phone nowadays for them to push things on you when you first set up your new phone. Otherwise, love this phone and will continue to be a Galaxy loyalist as long as they continue to trend upward with their features and updates 🙂
Value
5
Response from Samsung USBy R&R Team, July 31, 2026
Hey there SamsungLover, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how much you are loving your device, and how much Galaxy AI has only enhanced your experience with your device. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25 Ultra is simply an Amazing Device!
on July 31, 2026
Posted by: LemuLillnDug19
[This review was collected as part of a promotion.] I chose the S25 Ultra bc it clearly is the definition of what a Cell Phone should aspire to become! Bet all the A.I.'s are fighting to be chosen for this one! Especially with all the fun stuff downloaded already! It's the epitome of the right extension to keep track of your personal life!!!! Thanks Samsung, Y'all do it Best!!!
Value
5
Response from Samsung USBy R&R Team, July 31, 2026
Hey LemuLillnDug19, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing that your device has not only met but exceeded all expectations you had, and that Galaxy AI has been so helpful in staying organized throughout the day. We would love to hear from you again in the future any time you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung built the perfect phone.
on July 31, 2026
Posted by: BigBlip
[This review was collected as part of a promotion.] Most new phones impress me for about a week. Then the excitement wears off and they become just another device in my pocket. The Galaxy S25 Ultra has done the exact opposite. The longer I've owned it, the more I appreciate the little things Samsung got right.
It starts with confidence. I never think twice about whether it can handle what I'm doing. Editing photos, jumping between apps, taking notes with the S Pen, researching something, answering messages, or capturing a moment before it's gone—it simply responds without hesitation. That reliability has become my favorite feature.
The camera deserves the attention it gets. I've caught sunsets that looked exactly the way my eyes remembered them, zoomed in farther than I expected without sacrificing useful detail, and taken low-light photos that I would have assumed needed a dedicated camera. Just as impressive are the AI tools. They don't feel like flashy extras; they quietly save time throughout the day by making everyday tasks easier.
Then there's the display. Every time I unlock the phone, it reminds me why premium hardware matters. It's bright, sharp, and comfortable to use whether I'm outside in the sun or winding down at night.
The S25 Ultra doesn't try to convince me it's the future. It simply makes every day a little smoother, faster, and more enjoyable. To me, that's what a flagship phone should do.
— Big Blip
Value
5
Response from Samsung USBy R&R Team, July 31, 2026
Hey BigBlip, thank you for your feedback on your Samsung Galaxy S25 UItra. We love hearing how much you are thrilled with your device, and that it has been such a reliable powerhouse for your daily needs and wants. We have shared a link to the Samsung Support Team for your convenience in case any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great...highly recommended.
on July 31, 2026
Posted by: Buggy2B
[This review was collected as part of a promotion.] I choose this phone because of how slim it is and also because of its AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose Samsung
on July 31, 2026
Posted by: Sam2sung
[This review was collected as part of a promotion.] I chose samsung cause Ive been choosing samsung my whole life even back to the sliding keyboard phones. They've always been great, the camera is ridiculously nice probably my favorite feature about my s25 ultra!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose Samsung
on July 31, 2026
Posted by: Sam2sung
[This review was collected as part of a promotion.] I chose samsung cause Ive been choosing samsung my whole life even back to the sliding keyboard phones. They've always been great, the camera is ridiculously nice probably my favorite feature about my s25 ultra!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gaming machine
on July 31, 2026
Posted by: Veggies
[This review was collected as part of a promotion.] I am impressed with the performance this phone continues to give. From the high quality photos to the enduring battery. I chose Samsung and will continue to do so for my mobile needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Phone With Great Potential
on July 30, 2026
Posted by: BBYEMPLOYEE
[This review was collected as part of a promotion.] I chose the S25 Ultra because it had one of the best AI fetures of the time, I also love the battery life I get out if my phone. I do have some improvements I would do is make the phone smaller and get rid of the stylus. I hope that they make something like the google pixel how it has the pro and pro xl same phone different size.
Value
4
Written by a customer while visiting Samsung US