Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8 out of 5
4.8
(25,594 Reviews)
Open Ratings Snapshot
Rating breakdown 25,594 reviews
5 Stars
21,965
4 Stars
2,816
3 Stars
487
2 Stars
151
1 Star
175
86%of customers recommend this product. 
(
1,132 out of 1,319
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5 out of 5
5
Awesome phone does it all
on May 25, 2026
Posted by: rob1987
[This review was collected as part of a promotion.] I’ve been loving my Samsung phone since day one. As a business owner, my phone does it all — from managing calls, emails, and scheduling to staying connected with my team and customers throughout the day. The camera quality is amazing, the battery lasts all day, and Galaxy AI helps me work faster and smarter. Whether I’m working, streaming, or handling business on the go, my Samsung never lets me down.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Cellphone for me so far
on May 25, 2026
Posted by: Jengky007
[This review was collected as part of a promotion.] So I’ve been daily driving the S25 Ultra for a while now, and honestly, it feels like Samsung finally nailed the “no compromises” thing they’ve been promising.
*Look and feel*
It’s still a big phone. No getting around that. But the flat titanium sides and lighter weight make it way easier to live with than last year. The 6.9-inch screen is insane. Bright enough that I can actually see it at the park in direct sun, and that anti-glare coating is lowkey a game changer. 120Hz is buttery as always. And yeah, the S Pen is still here. I use it more than I thought I would for quick notes and signing stuff.
*Speed*
This thing flies. The Snapdragon 8 Elite for Galaxy doesn’t care what you throw at it. Games run maxed out, zero lag swapping between apps, and it doesn’t turn into a hand warmer after 20 minutes. That bigger vapor chamber actually works.
*Cameras*
200MP main camera, two zooms, new 50MP ultrawide. Daylight pics look great, as usual for Samsung. Where it’s better is at night and with moving stuff. Less blur, less noise. The 5x zoom is my favorite. Makes portraits look legit and gets you way closer at games without looking like mush. 100x is still mostly a party trick though.
*Galaxy AI stuff*
Okay, Galaxy AI is everywhere and most of it is actually useful. Circle to Search is dumb fast now. See something in a video or on Instagram, circle it, done. Live Translate during calls is wild if you talk to family abroad. For wo
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the screen so bright and all the ai software
on May 25, 2026
Posted by: Deke1318
[This review was collected as part of a promotion.] I use my galaxy for streaming and gaming and social media some pictures but I use Ai alot
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is top notch.
on May 25, 2026
Posted by: Emman0702
[This review was collected as part of a promotion.] I use Galaxy AI for everything it not a tool its a lifestyle its a big game changer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy phones are awesome with amazing features!
on May 25, 2026
Posted by: Mello77
[This review was collected as part of a promotion.] The Galaxy s25 Ultra has amazing features that help productivity, efficiency, and ease of use. There are a ton of extra features, such as, speech to text which I'm using specifically for this review. Gemini also has super reliable and helpful AI features and flexibility, along with it being super easy to use and operate. I have been a long time Galaxy owner, and more specifically love the ultra models that include the S Pen, using it all the time to take notes,, and the extra pen features like the shutter remote when using the camera. I love my Galaxy phones!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Review of the S25 Ultra
on May 25, 2026
Posted by: Joshua
[This review was collected as part of a promotion.] Honestly a great phone for quality and everything else. Just wish the stylus could have custom mapping
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Smartphone That Truly Feels Like Future
on May 25, 2026
Posted by: Galaxy19Love
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is easily the smartest and most powerful phone I’ve ever used. What truly makes it stand out is Galaxy AI, which feels genuinely useful in everyday life instead of just being a marketing feature. I use Circle to Search constantly while watching videos, browsing, or shopping because it instantly finds information without interrupting what I’m doing. The AI writing tools also help me summarize notes, draft emails, and stay productive during work.
The display is absolutely stunning for streaming movies, sports, and YouTube. Everything looks incredibly sharp, bright, and immersive, even outdoors. Gaming performance is equally impressive — games run ultra-smooth with no lag, and multitasking between apps feels effortless.
The camera system is another huge highlight. Photos come out detailed and vibrant in every lighting condition, especially at night. The zoom quality is amazing, and Galaxy AI editing features make photos and videos look professional with minimal effort. I especially love the Audio Eraser feature for cleaning background noise in videos.
Battery life easily lasts all day, even with heavy use, and the titanium design makes the phone feel premium and durable. The built-in S Pen is also perfect for quick notes and productivity.
The Galaxy S25 Ultra isn’t just a phone — it’s my work assistant, entertainment device, camera, and productivity tool all in one. Samsung truly created a futuristic smartphone experience with Galaxy AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the great features
on May 25, 2026
Posted by: PalladinHGWT
[This review was collected as part of a promotion.] I use my phone for photos, videos, reading on Kindle, shopping lists, looking up information using AI and Google. Use the Maps to plan trips. Just about everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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