Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8 out of 5
4.8
(25,369 Reviews)
Open Ratings Snapshot
Rating breakdown 25,369 reviews
5 Stars
21,773
4 Stars
2,789
3 Stars
483
2 Stars
150
1 Star
174
86%of customers recommend this product. 
(
1,132 out of 1,319
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5 out of 5
5
Love it Fantastic phone Highly recommend
on May 25, 2026
Posted by: lns122694kmb
[This review was collected as part of a promotion.] Love it I upgraded from a S21 I like the features The stylus that comes with it The camera All around great phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone!
on May 25, 2026
Posted by: Dean88
[This review was collected as part of a promotion.] This phone does everything I want from downloading and using apps directly from developers, editing large documents and spreadsheets to gaming.
I do miss the functionality of the older s-pens, though I definitely use the magsafe capabilities more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Been a great phone
on May 25, 2026
Posted by: Moose41
[This review was collected as part of a promotion.] I have had my 26 ultra for awhile now and have been extremely satisfied with it. I'm a big guy and it fits my hands better than most devices. The over all performance had been top notch!! Highly recommend!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone for work and creativity.
on May 25, 2026
Posted by: Rakunamatada1209
[This review was collected as part of a promotion.] My galaxy s25 ultra has a lot of features. My favorite being the notepad for work. I use it everyday to take notes about measurements, future tasks, and progress. I work as a city public works maintenance. The camera helps show the before and after with stunning detail, and the telescopic lense helps take pictures from a safe distance. Galaxy Ai also helps when I need confirmation about certain tasks when I feel some sort of doubt. With my buds pro 3 I am undefeated at work, it makes the day go by so fast while still being able to hear my coworkers in conversation. Dobly atmos makes me feel like I'm in a concert everyday. I love my Samsung and will continue to be a fan as long as I live.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing technology
on May 25, 2026
Posted by: Wellyboy
[This review was collected as part of a promotion.] I love the way it's built, the display quality and AI features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great and amazing Phone
on May 25, 2026
Posted by: DPG2OF3
[This review was collected as part of a promotion.] My Galaxy S25 Ultra is such a power horse of a phone. My phone has 256gbs of storage minimum, 12 gb of memory, along with a 5000mAh battery. The phone is so capable of keeping me going without slowing me down.
That power allows me to have so many open apps switching back and forth between them. Whether I'm talking, texting, all the while searching and comparing information that I'm interested in.
Then there's the camera. With the power and ability of the S25 camera, I'm able to see objects miles away which is amazing to me. I've always wanted to see what was in front of those contrails in the sky and with this camera I can now photograph them.
The S pen is such a great added feature. Instead of using my finger to make changes the S pen makes those tasks so much easier.
These are just a few of the abilities that make the Galaxy S25 Ultra such a great and amazing phone. Adding Galaxy AI to the Samsung lineup is a winner.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
the most powerful phone I've ever used
on May 26, 2026
Posted by: SmallReticulatedPython
[This review was collected as part of a promotion.] The Samsung S25 Ultra is easily one of the most capable phones I’ve owned. Its quad‑lens camera system is the star: the 200MP main sensor captures incredible detail, the improved periscope zoom delivers crisp long‑range shots, and the enhanced night photography produces bright, clean images without blowing out highlights. Even the AI-powered portrait and video modes feel like upgrades that genuinely matter.
I'm addition to the camera, the phone shines with its massive app ecosystem. Whether it’s productivity, creativity, gaming, or niche utilities, the Play Store and Samsung’s own suite make it feel like there’s an app for absolutely everything. The Good Luck suite is just one that is incredible!
What really sets the S25 Ultra apart, though, is Galaxy AI. Features like Circle to Search, Live Translate, Chat Assist, Photo Assist, and Note Assist make everyday tasks faster and more intuitive. These AI meaningfully change how I use the phone, from rewriting messages to generating summaries to enhancing photos with a single tap.
Overall, the S25 Ultra blends top‑tier hardware with genuinely useful AI tools, making it one of the most versatile and powerful smartphones I've ever used.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone always does the updates and is quick
on May 26, 2026
Posted by: Ksharp
[This review was collected as part of a promotion.] Galaxy ai works great i love this phone it is the fastest phones ive ever had
Also it is easy to play games on my galaxy s25 ultra ....
All and all the phone is a 100 out of 100 id say
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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