Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,314 Reviews)
Rating breakdown 27,314 reviews
5 Stars
23,413
4 Stars
3,030
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
4
Feels very high quality
on February 18, 2025
Posted by: Mattnremi1123
[This review was collected as part of a promotion.] I upgraded from an s23ultra and this phone just feels more substantial and has better hand feel. Great quality phone, camera, and seamless actions across apps.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Finally a fully polished ultra device
on February 18, 2025
Posted by: Ricardoknales
[This review was collected as part of a promotion.] Seamless actions across apps make my workflow so much smoother. Now Brief is perfect for jotting down quick thoughts on the go. The audio eraser tool is surprisingly useful for cleaning up background noise in videos. These features really elevate the user experience. It's made my daily tasks much easier to manage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The mighty S25 Ultra
on February 18, 2025
Posted by: SamsungLovers4Ever
[This review was collected as part of a promotion.] I have been a great follower of Samsung and all its technology, I have had many opportunities to obtain different electronic equipment from other brands also known in the market but especially in the cell phone categories I have been a great follower and buyer of Samsung equipment, it seems to me that they have always evolved in their innovations, in high quality equipment and of course in the latest technology Samsung and Galaxy S25 Ultra the best! He has no competitor!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This phone feels like it could be a downgrade
on February 18, 2025
Posted by: Jerem0y
[This review was collected as part of a promotion.] This phone was a upgrade from the previous model of Samsung galaxy, and that previous model I feel was better than the new model. Though it's nice to have upgraded CPU and speed, there's other features that I miss. I miss the design very badly the s24 felt so much better to hold than the s25.
Value
2
Response from Samsung USBy R&R Team, February 18, 2025
Hi Jerem0y, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the enhanced speed and processor of you new phone. Without knowing what features you are missing with these updates, we have provided a link to the full device manual to help you discover new ways to accomplish these tasks. We have also shared a link to the Samsung Support Team to offer one on one assistance with any frustrations you may be experiencing. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Better camera and AI Improved
on February 18, 2025
Posted by: Momuser
[This review was collected as part of a promotion.] This phone looks like a twin of the s24 ultra but the new AI make it completely improved. The camera it has a better resolution and the help of AI with my pictures is a great tool for a non professional photographer.
I love the AI Use to make new stickers and very originals . Just like to keep learning about the AI features I'm jut beginning because it has many many new uses. The color of this phone is also really nice I bought the gold pink and I really like the new color. Really impressive AI
I love the AI Use to make new stickers and very originals . Just like to keep learning about the AI features I'm jut beginning because it has many many new uses. The color of this phone is also really nice I bought the gold pink and I really like the new color. Really impressive AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nothing beats this phones performance!
on February 18, 2025
Posted by: Redirttexan
[This review was collected as part of a promotion.] This phone is a gamechanger! Works seemlessly across all my Samsung ecosystem. Smoking fast!! Crisp clean new look and feels amazing in the hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth in hand, love the curved edges
on February 18, 2025
Posted by: PrapilAclick
[This review was collected as part of a promotion.] Love the new features and especially the return of media device select button right from the upper panel. Seamless actions across apps. The new batter future is awesome, you can select at what percentage to charge. And will also disconnect from charging if reached 100%, and will reconnect automatically when 95%.
Don't love that I lost the stylus Bluetooth option, has many more features but no enough words to describe. Lots of improvements and options added that were not available in previous versions. The seat j bar being at the bottom when searching for apps - love that, is faster and more finger convenient.
Don't love that I lost the stylus Bluetooth option, has many more features but no enough words to describe. Lots of improvements and options added that were not available in previous versions. The seat j bar being at the bottom when searching for apps - love that, is faster and more finger convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy yet!
on February 18, 2025
Posted by: agh9034
[This review was collected as part of a promotion.] I upgraded from the 23 ultra so I wasn't expecting much in the way of upgrades, but I was pleasantly surprised. There's a new AI photo editor that can erase and fill in an object almost perfectly. There's a "Now Brief" on the lock screen that personalizes to you and updates based on the time of day. The camera quality is even better than before, with added stability for taking zoom shots.
Value
5
Written by a customer while visiting Samsung US