Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,315 Reviews)
Rating breakdown 27,315 reviews
5 Stars
23,414
4 Stars
3,030
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
4
Almost perfect!
on February 18, 2025
Posted by: DonzyREX
[This review was collected as part of a promotion.] I am coming from an older S21 Ultra so this was going to be a big upgrade no matter what. I was excited about switching back to a flat screen as the curved screen on the older S21 ultra's didn't play nice with screen protectors.
The phone is buttery smooth with the 120hz screen and the Snapdragon Elite SoC gets overclocked for Galaxy phones so you'll know you'll best the best performance for your money.
The reason why I didn't give this phone 5 stars because they didn't quite push the envelope of specs while the other Android competitors are catching up.
Some examples of things that didn't change:
-12gbs of RAM (while my S21 Ultra had 16gb)
-5,000 mah battery (same as my S21 Ultra)
-12MP selfie camera (my S21 Ultra had 40MP selfie camera)
-Spen no longer has Bluetooth (despite what Samsung says, people miss this feature a lot, the remote shutter by using the stylus always came in clutch)
-12gbs of RAM (while my S21 Ultra had 16gb)
-5,000 mah battery (same as my S21 Ultra)
-12MP selfie camera (my S21 Ultra had 40MP selfie camera)
-Spen no longer has Bluetooth (despite what Samsung says, people miss this feature a lot, the remote shutter by using the stylus always came in clutch)
To be honest this is very nitpicky because the phone runs like a dream and every photo I have taken looks great. However, when you pay flagship price for a phone like this, you can't help but wonder if you're getting the same bang for your buck given performance is very similar to last year's S24 Ultra.
TL;DR: if you're coming from a s23 series phone or older you will love your phone, if you have last year's model, it's best to hold off for another year. Hope this helps!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Satisfied with my purchase
on February 18, 2025
Posted by: Tara10
[This review was collected as part of a promotion.] I was initially hesitant to purchase it because of past app compatibility issues with a previous phone, but fortunately, that was not a problem this time. The price is a bit high, but the new design and features compensate. I especially appreciate the improved camera and am enjoying exploring the new AI features. The AI is more advanced and integrates well with other apps using simple voice commands and has actually been very useful for me. Overall, I am very pleased with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on February 18, 2025
Posted by: Artistix22
[This review was collected as part of a promotion.] Enjoy that I can edit out audio background on videos. Editing photos as well is a breeze.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can never go wrong with Samsung phones
on February 18, 2025
Posted by: Derz23
[This review was collected as part of a promotion.] After owning my Samsung 22 ultra I finally traded in for the new s25 Ultra and I am so happy with this decision. The phone not only looks so nice but its features are amazing as always, screen resolution is great. AI feature is something I didn't know I needed. Super easy to use and navigate, I love all the customization options. Overall a great experience since I got this phone. 100% recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 18, 2025
Posted by: JVDLT13
[This review was collected as part of a promotion.] Samsung does it again with another great phone. It has an awesome battery life. It has alot of great features especially with the ai. My favorite is audio eraser to make your videos just perfect how you'd like. Now brief makes it easy to start the day right and help you stay on track all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Still potential left on the table
on February 18, 2025
Posted by: DevilsOwn
[This review was collected as part of a promotion.] This phone is comfortable to hold compared to the s23 ultra I've had previously, the anti glare screen is beautiful and bright, and it feels light(relative) to hold. One UI 7 runs smooth and the phone feels more powerful than last generation, animations are smooth and the screen feels much better than the s24 plus I had. The Now Bar is pleasant to use, especially with music, expanding it reveals the music player with the album art and looks great to display with AOD. The only gripe I have with the software is it seems to be preloaded with a December beta build of One UI 7, and while the phone is stable, its clear that the software is a bit incomplete via missing or buggy animations, the now bar's lacking features and 3rd party support, and battery life not as expected. It has potential but us users are still waiting on an official One UI 7 update.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone!
on February 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Great phone with great battery life. Love how fat and smooth it is to use. The "Now Breif" and "Audio Eraser" are also amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet!
on February 18, 2025
Posted by: Gator8
[This review was collected as part of a promotion.] We upgrade to the new S25 from the S23, and immediately fell in love.
The IA features of the phone are amazing, and every day im learning new things that I can use and take advantage of.
Value
5
Written by a customer while visiting Samsung US