Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(24,939 Reviews)
Rating breakdown 24,939 reviews
5 Stars
21,401
4 Stars
2,740
3 Stars
476
2 Stars
148
1 Star
174
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
2
Slow, slow, slow.
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Thanks to Galaxy AI, this is the slowest phone I've had in years.
The battery drains faster than the S24 Ultra.
The stylus fell out and the phone is ALWAYS looking for it. In 12+ models starting with the Note, the stylus has never just fell out on its own.
Pictures are blurry, yes the lenses are clean, the protective case used has a sliding lense cover.
Ill be trading this in asap.
The battery drains faster than the S24 Ultra.
The stylus fell out and the phone is ALWAYS looking for it. In 12+ models starting with the Note, the stylus has never just fell out on its own.
Pictures are blurry, yes the lenses are clean, the protective case used has a sliding lense cover.
Ill be trading this in asap.
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features and updates
on May 25, 2026
Posted by: Xavibuys
[This review was collected as part of a promotion.] I love my phone. The camera is awesome and I use Galaxy AI to create pictures to remodel my home. I have a lot of money my submitting my own ideas via Galaxy AI Imstead of paying someone to put my ideas on paper
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beast of a phone !!!!
on May 25, 2026
Posted by: GALAXYNuT
[This review was collected as part of a promotion.] This is my favorite phone I have ever had, and also the fastest. Also the most powerful. The sleekest. See where im going with this?? The Galaxy S25 Ultra is simply put, incredible. I know the s26 is out, but i would still try to sell people on this phone. That's how good this phone is for me. I can play games and switch over to websites and switch over to Netflix and switch back over to the game, with very little if any lag. That is crazy. Then there is Galaxy AI. This is a game changer folks. They put this tool into the system and it has so many different functions and cant even name one off the top of my head. They have so much automation, it makes your life so much easier. I know there is auto translate , so it translates a call while you are on the phone. That is amazing. All I can say is that samsung knocked it out of the park when they created this AI system. Well, this has been my review. Hope you enjoyed. Take care. Bye !!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone on Steroids
on May 25, 2026
Posted by: Lovedepot
[This review was collected as part of a promotion.] I really like having the Goolge AI on my galaxy phone. It helps with searches. And it acts like an assistant.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 25, 2026
Posted by: TerranceG
[This review was collected as part of a promotion.] Love it especially with Galaxy AI this phone is showing next level. It makes it hard to even upgrade to the s26 so I'm definitely holding on to mine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on May 25, 2026
Posted by: Ravenclawguy
[This review was collected as part of a promotion.] Great camera! galaxy ai is great for photo edits. Speed is stunning
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great for editing pictures
on May 25, 2026
Posted by: Sawbuck
[This review was collected as part of a promotion.] I use my Samsung phone exclusively. It is my home phone, my cell phone, my game device, my news source, weather notification, and my camera. In other words, I use it daily for most everything I do. And,it's great to answer my questions. I just say "hey Google" and ask away!
I particularly like using AI when I take pictures and need to edit them. I can remove objects or use the AI features to touch up rough spots. I'm anxious for future updates with more features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is fast
on May 25, 2026
Posted by: Minnetonka
[This review was collected as part of a promotion.] I check emails use alexa+ to help me monitor my schedule and medication stream Netflix Amazon prime etc and occasionally use galaxy AI
Value
5
Written by a customer while visiting Samsung US